Andrews Cheltenham reviews

★★★★★ 5/5

Trustpilot

Shannae and Sharron are both awesome!

We had the pleasure of being shown around properties by the amazing Shannae. Throughout our process she demonstrated she was very knowledgable about the properties, accommodating to any of our needs, most importantly she was very forthcoming and honest. One of the reasons we chose to move into our property is because of Shannae, safe in the knowledge that if we were to have any problems she would be there to help us. Thank you Shannae! Since moving in the property is being managed by Sharron. Another fantastic member of staff at andrews who has been equally helpful fixing any problems with the property. Very good communication, organised and on top of things. Well done Andrews for having such a great team of people working with you.

Joe · 6 August 2022

★★★★★ 5/5

Trustpilot

Thank you for the viewing

Shamiya was friendly and knowledgeable. She was communicative in arranging the viewing and helpful with all the questions I had.

David · 2 August 2024

★★★★★ 5/5

Trustpilot

Honest and reliable service..

Annum is really helpfull on each and every stage of the process, she goes an extra mile in delivering exceptional customer services. She is really a nice person.

Margret · 28 February 2024

★★★★★ 5/5

Trustpilot

Meeting with Nicole

Meeting with Nicole was absolutely amazing!she was very polite and welcoming,gave all the needed information about the house!very helpful and positive!I will definitely recommend her to my friends and family!thank you so much Nicole! Xx

Kristine · 20 September 2023

★★★★★ 5/5

Trustpilot

Shamiya, Tour

Shamiya was a very kind and understanding lady, it was a lovely tour in a brilliant location.

Bethany · 12 September 2024

★★★★★ 5/5

Google

Had the pleasure of applying for our mortgage with Garry who is fantastic and knows his stuff really well! Whenever we had any questions he had an answer - or would get back to us with an answer as soon as he had it. Made the process really smooth and took a huge amount of stress off our shoulders knowing we were in safe hands!

Jacob · 12 September 2024

★★★★★ 5/5

Google

We have rented out a house using Andrews' fully managed letting service for ten years and have been very pleased with the excellent service we have received. The house has only been empty for a very few days between each letting, which speaks for itself. Andrews' staff have always been very friendly, helpful and efficient. We can unreservedly recommend them.

Diana · 25 November 2024

★★★★★ 5/5

Trustpilot

Excellent client service

I am most impressed by how diligent and patient the client support advisor, Tracy Burden is. She called me on the first day she took over the case and has been following up on both sides from the beginning all the way to the completion. My purchase was very complicated and lengthy in process, but Tracy was extremely helpful and professional to ensure the transaction happen in the end. I would not buy my house without her help! The hard work from the sales and customer support team is very much appreciated.

Sandra · 28 June 2022

★★★★★ 5/5

Trustpilot

Friendly agents, great viewing experience!

Had a great viewing experience today with Shamiya. Very friendly, helpful, understanding, and open-minded! The tour was very efficient and we left with a big smile on our faces.

Roman · 20 November 2025

★★★★★ 5/5

Trustpilot

Sale of property

Kept me informed all the way through my house sale. Did a great job of chasing everyone up. Thank you Tanya and team, excellent job.

Nick · 17 April 2024

★★★★★ 5/5

Trustpilot

Amazing and very professional

Thank you Shannon Bird for your amazing service, we appreciate your kindness ans polite for showing us tje property,Your very professional to work with, well explained everything out inquiry.

Lesthel · 24 January 2024

★★★★★ 5/5

Trustpilot

Andrews are one of the finest agents in…

Andrews are one of the finest agents in this locality. They do own research on the property and near by area which is definitely a wow factor which none of the other agencies do. On top of it Nancy Henley is very nice, calm, friendly and she always has a smile on her face which makes the viewing of the property even more pleasant. I wish lots of success for Nancy as well as Andrews and we hope that we find our new dream home through Andrews. Good LuckBest regards, Manish Thakkar

Manish · 18 June 2022

★★★★★ 1/5

Trustpilot

Absolute disgrace

Renting for 4 years - 4 years of them not dealing with any issues reported. Waiting for the boiler to be fixed in the coldest time of the year for 4 working days before they called plumbers - only because the rebate was mentioned… no inspections whatsoever for 4 years then the whole deposit is being held and released back to the agency to cover “the damage” - even though the property has been damaged and afterwards repainted by the plumbers - £400 to cover just painting the walls. What a hellish experience!

Monika · 15 November 2023

★★★★★ 5/5

Trustpilot

Excellent service and communication …

Sameer and Mikesh were absolutely fantastic! I can’t thank them both enough. Excellent service, honest, kind and professional. Best experience and we moved into our wonderful home thanks to them! Highly recommend!!

B.S.Owens · 15 November 2023

★★★★★ 5/5

Trustpilot

Charlotte

Charlotte was extremely helpful and knowledgeable about the property and the area. I felt nothing was too much trouble for her

Gill · 26 June 2024

★★★★★ 5/5

Google

Jodi has been fully amazing! She has helped us find our dream home and we cannot thank her enough! Jodi is kind, caring, and raises the bar for others in this profession!

Kate · 12 November 2023

★★★★★ 5/5

Google

George was great on our viewing and would highly recommend him to anyone looking to rent

Theo · 12 September 2024

★★★★★ 5/5

Trustpilot

Harpindar was really helpful made the…

Harpindar was really helpful made the viewing very easy we loved it.

Customer · 20 November 2025

★★★★★ 5/5

Trustpilot

They will find you a place even if no one else can!

I was looking for a place for a good 1 month in Bristol and just when I was about to give up I reached out to andrew and they helped me secure a property in 3 days. Prompt reply, friendly staff and speedy process of renting. Andrew is the best in Bristol and special thanks to Eleanor Gregory who was extremely helpful in getting the process over the line.

Ayush · 16 June 2023

★★★★★ 5/5

Trustpilot

Issy was incredibly friendly and…

Issy was incredibly friendly and provided a fun, laid-back atmosphere while also remaining professional during a property viewing. Thank you Issy! :)

Bailey · 21 May 2024

★★★★★ 5/5

Trustpilot

Had a great service from this company…

Had a great service from this company in the southville office. Lisa Bird was very informative and professional.

Ollie · 30 July 2024

★★★★★ 5/5

Google

Garry, our mortgage advisor at Andrews, has helped us on multiple occasions. He has provided excellent advice on our mortgage throughout the transaction process and through the term of our mortgage. On our recent purchase, he went above and beyond to help get the transaction over the line, and his help in closing out the process was invaluable!

Tom · 2 December 2024

★★★★★ 5/5

Trustpilot

Very friendly, helpful and efficient

Janine is always very helpful and deals with any issues very quickly. We have been more than happy with the service.

Carly-Ann · 4 June 2024

★★★★★ 5/5

Trustpilot

Elliot has been super helpful…

Elliot has been super helpful throughout the process of buying our first house. Always responsive, helpful and happy to show us round the house multiple times. Thanks for your help!!

Charlotte · 29 November 2023