Trusted Agent profile · Cheltenham
★★★★★
2,139 reviews across 2 platforms
11 Bath Road, Cheltenham, GL53 7HG, GL53 7HG
Andrews's office in Cheltenham, at 11 Bath Road, is rated 4.8 out of 5 across 2,139 reviews on two platforms, including 258 Google reviews rated 4.6.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
4/5
TrustpilotSammi made things happen and a great experience great
Sammi made the experience great! Attentive and speedy. He worked closely with his manager, Julie, to get my more challenging questions answered. A great team and a high recommend.
Thank you, Oxfordkiwi! It's great to hear that Sammi and Julie provided you with excellent service. Your recommendation means a lot to us!
5/5
TrustpilotFabulous estate agents
We are absolutely delighted to have chosen to go with Andrews to sell our property, Stan and his team cannot be recommended enough they have always been polite, punctual and very professional and oh so extremely helpful considering we had a few hiccups along the way with buyers and solicitors. We thank you all so very much for your hard work. And although we have no intention of moving again, but if we did I’m sad we would not be able to use Stan and his team as we are moving out of the area.
5/5
TrustpilotConsistently efficient and professional
Andrews have been managing my property for 30 years and I've never had a problem.Sarah has been my main contact for several years now and I've always found her helpful reliable and friendly.
Hi Fraser, thank you for the review and thank you for continuing to trust us with your property needs over the last 30 years. It's also brilliant to see that Sarah has always been on hand to assist you whenever required. Thanks again, Rhys
5/5
GoogleI found the service from Holly Tuttle at Andrews fantastic !! Holly has been amazing with us from start to finish! I have delt with many letting agents before but having to deal with Holly has been by far the most professional, friendly, kind and efficient service to date. I highly recommend Andrews to anyone and I hope you are lucky enough to have Holly on your team. Thank you so much for everything.
5/5
TrustpilotExcellent Team-Looking Forward to achieve my dream house
I would like to express my gratitude to the Andrews Property Management team for their exceptional assistance in helping us find a house over the past 2-3 weeks. In particular, Shamiya ,Molly and shannon have provided outstanding support throughout the process, ensuring that our requirements were met in finding the perfect property. Their dedication and professionalism have made our experience truly remarkable. Thank you to the entire team at Andrews Property Management for their outstanding service.
Thank you, Sini! We're thrilled to hear about your positive experience with Shamiya, Molly, and Shannon. Your kind words mean a lot to us.
5/5
TrustpilotPurchased through Andrews
Purchased through Andrews. Nancy Henley was brilliant. Excellent communication….always returned calls. Kept on top of things and regularly updated us with progress. Easy to talk to and very helpful. On occasions I spoke to other branch colleagues who were equally helpful.
Hi Helen, we really appreciate you taking the time to leave a review for the team in Horley, with particular mention to Nancy, she works incredibly hard for all her customers so we know she will appreciate your fantastic feedback. Thanks, Rhys
5/5
TrustpilotAndrews Estate Agent
Andrews at Bear Flat assisted us with the recent sale of our house and we absolutely would recommend them as an agent. Their communication and attention to detail is fantastic - and they are all so personable, approachable and friendly.We were looked after by Hamza and Emily and the whole process was smooth and well organised. We would not hesitate to use Andrews again and we are very grateful to their professional yet personable service. Thank you Hamza and Emily!
5/5
TrustpilotThe Andrews team
The Andrews team, in particular Raluca and Ayman, have been incredibly helpful, supportive, professional and efficient throughout my ordeal with a difficult tenant. Great service from them both, thank you very much!
Hi Monita, we know both Raluca and Ayman will really appreciate seeing your review. Thank you for sharing your experience and we are really glad we were able to help you through a difficult situation, thanks again, Rhys
5/5
TrustpilotAttentive & reassuring
Spoke to Richard this morning about finding a rental property. He was really attentive and reassuring. Really appreciated the time he gave to listen to my needs - and my panic! Thank you!
Hi Stephanie, thank you for taking the time to leave us a review. Amazing to see that Richard took the time to get an understanding of what your needs were and helped you accordingly. Thanks, Rhys
5/5
TrustpilotAmazing, Friendly and got the property sorted in one day!
Today morning I went to visit a property in Bristol by Andrews. I was guided by this lovely lady called Isabelle to view the property. She was very nice and answered all the problems I had about the property and took down my details and got back to me in the afternoon after talking to the landlord. To my surpise she even managed to get the landlords approval to rent the property on the same day! I was impressed and had a nice experience like never before. Hats off!?
Hi Dulana, thank you for sharing your experience, we are so pleased to see it was such a positive one. Congratulations on finding your new home and thank you again for the feedback, we know Issy will really appreciate it. Thanks, Rhys
5/5
GoogleOver the last ten years management of my flat has been variable but this changed when Eva Whitead took over the management. I have found her to be very professional, efficient and effective with an ability to problem solve. Cannot praise her enough!
Thank you, Roz, for your wonderful feedback! We're thrilled to hear about your positive experience with Eva Whitead. Your satisfaction is our priority, and we're glad Eva has made a difference. We appreciate your support over the years! Best wishes , Lisa
5/5
Trustpilot@KellyHamilton at Andrews Property is…
@KellyHamilton at Andrews Property is fantastic! Her expertise, excellent communication, and genuine care made renting the property from the landlord a breeze. I highly recommend her for a stress-free experience!
Hi Tomi, thank you for the review. Great to see that Kelly and the team have been on hand to help you with everything you needed. Thanks again, Rhys
5/5
TrustpilotI had an amazing experience to use…
I had an amazing experience to use Andrew Property for my flat purchase. Thanks James & Janine for helping the smooth purchasing process. Well done to you all!
Thank you, Thiha! We're delighted to hear about your amazing experience. James and Janine will be happy to know they made the process smooth for you. Congratulations on your new flat!
5/5
TrustpilotThe reason for this high review is…James
The reason for this high review is entirely due to the James Conner, the agent assigned to my sale. In what was a very difficult and long sale, James was always on hand to give sound advice throughout, speaking to and reassuring the buyers as well as me, and going above and beyond in every possible respect. If it were not for him this sale could well have fallen through, and I'm entirely grateful to him. Superb in terms of client care. If you are selling or buying, you'll not go wrong by asking for James as your agent.
5/5
TrustpilotI cannot recommend Russell Clarke highly enough
I cannot recommend Russell Clark? Mortgage and Protection Adviser highly enough. I have used him several times over the last 5 years and on several of these occasions, the house purchases and the associated lending have been highly complex. Russell is so responsive and goes out of his way in order to help resolve issues and obtain what was needed in terms of mortgage and protection. I wouldn't go to anyone else and I cannot thank him enough.
5/5
GoogleAndrews was really helpful and supportive throughout the process of house sale, highly recommended! I would like to thank in particular March Wilmot from Cheltenham branch who went beyond her way to support us, it made the sale so much easier.
Hi Maria. Thank you for taking the time to write us a 5 star review and thank you for the recommendation, really appreciate it! Glad to see our team was able to be on hand to help throughout the whole process. We wish you all the best! Thanks, Laura.
5/5
TrustpilotGreat agent
Jasmine Gyde is very professional and kind.She was alwais punctual and helpful to all our, many, questions.I called even during her lunch breack but she was laways calling me back in few minutes with a smiling tone voice.
Hi Raffaele, thank you for the review, brilliant to see that Jasmine has been on hand to help you out through your search, even on her lunch! We know she will appreciate the feedback, thanks again, Rhys.
5/5
TrustpilotExcellent service from Sameer & Mikesh
Sameer and Mikesh helped to find our dream flat to rent. They are responsive, friendly and true progrssionals. Everything went smoothly from the booking the viewing of the property until getting the keys. Couldn’t recommend them highly enough.
Hi Berna, what a brilliant review! We love seeing feedback like this, to know we helped you find your dream home is amazing and the fact that the team in Morden delivered such a great experience for you is brilliant too!We hope you are all settled in your new home. Thanks, Rhys
5/5
TrustpilotGreat agent!
Connor was very welcoming and knowledgeable about the house we were viewing. He took time to allow us to look around freely and answer any questions we had. Would highly recommend and hope we meet again!
Hi Jennifer, thank you for the five star review. Brilliant to see that Connor was able to show you his expertise and that your viewing went well! Good luck with your search for a new home. Thanks, Rhys
5/5
TrustpilotDrew was extremely informative when…
Drew was extremely informative when helping me understand all the litigation and how to process works as I found t moving house to be quite overwhelming. I also like how the team call exactly when they say they will call and don’t forget as I have experienced this quite a lot with other estate agents. I was always kept up to date with any updates and felt so comfortable during one of the most stressful times in my life. I can not thank Drew and the team enough for all their hard work and support.Kind regards Samuel
5/5
GoogleGreat experience, highly recommend, fab team , Molly extremely polite and helpful nothing to much trouble, George kept me updated very professionally, Owen another great asset , well done Andrews
Hi Stuart, thank you for the five star review. Brilliant to see that Molly, George and Owen were on hand to help you each step of the way. We know the team will appreciate your kind feedback, thanks again, Rhys.
5/5
TrustpilotThank you Emily
Emily has been a star, she responded promptly at every email.She have shown a good knowledge about her work and open to answer any question.
Hi, Vittoria. Thank you for your kind words about Emily, we really appreciate your feedback.
5/5
TrustpilotAmazing!
I have worked with Marta Brzek, Mike Morris, Ella Light and Sam Harhat to help them with recruitment.We have helped them to find 3 candidates who are joining them and are all very happy to have been successful. The feedback from the candidates is this is a great company to work for, with a caring team who were very polite and courteous throughout the interviewing process. As the recruiter, I felt it was straight forward to get hold of all of the recruiting team, and they have always been proactive to get candidates booked in. From my experience and my candidate's experiences with Andrews Mortgage Services, I would definitely recommend them.
5/5
TrustpilotSale of our home.
From assessment to completion the service from Andrews has been first class. Team kept us informed at every stage and ensured that we knew what was happening for us to be able to make informed decisions. A special thank you to two members of staff, Emily for her initial contact and guidance and Sophia for cheerful manner and support throughout the process. The company should be proud to have them on their team. Obviously a well led team.
Hi Mike, firstly congratulations on the sale of your home. Secondly, it's fantastic to see the great experience you've had from the team each step of the way. We really appreciate your feedback and know the team will too. Thanks, Rhys
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