Trusted Agent profile · Cheltenham

Andrews New Homes Gloucestershire reviews in Cheltenham

4.9

★★★★★ Excellent

2,015 reviews across 1 platform

176 Bath Road, Cheltenham, GL53 7NF, GL53 7NF

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Andrews's office in Cheltenham, at 176 Bath Road, is rated 4.9 out of 5 across 2,015 reviews on 1 platform.

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2,015

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Quick responses and resolutions

Rebekah and Chemaine always respond quickly and fix any problems I have. Very friendly and professional service.

Erin · 30 July 2024

Agent replied · 30 October 2024

Thank you, Erin! We're thrilled to hear that Rebekah and Chemaine provided you with friendly and professional service. Your feedback is greatly appreciated!

5/5

Trustpilot

Feedback for Sandiya- Andrews property

Sandiya was really helpful, she has helped us in finding the right property and we are really grateful for her help and support.Thanks again 5 stars all the way

Mark · 13 July 2022

5/5

Trustpilot

On your side

Honest, open and realistic dealings from start to finish. Good advice. I have been impressed and delighted by their proactive approach.

Coops · 17 May 2024

Agent replied · 30 October 2024

Hi there, thank you for taking the time to write us a lovely five star review. Fantastic to see you have been impressed by us and we provided you with good advice. Thank you for sharing your experience and all the best, Laura.

5/5

Trustpilot

Junior Zziwa is an excellent estate…

Junior Zziwa is an excellent estate agent and made my experience of searching and finding a flat to buy ever so pleasant

Ronaldo · 23 March 2023

5/5

Trustpilot

Thanks Andrews!

Robbie helped us buying our first house, guiding us through every step of the process. He answered all our questions promptly and helped everything run smoothly. Highly recommended.

Ed · 16 December 2023

Agent replied · 30 October 2024

Hi Ed, we really appreciate you sharing your positive experience with us. We are so pleased that Robbie has been able to help you throughout your first purchase, we hope you're settled in! Thanks, Rhys

5/5

Trustpilot

The agent was very professional and…

The agent was very professional and client-orientated with great listening skills. This made my experience very positive.

Monique · 19 July 2024

Agent replied · 30 October 2024

Hi Monique, thank you for the review. Great to see you had such a brilliant experience, thanks.

5/5

Trustpilot

Wonderful estate agent she was through…

Wonderful estate agent she was through without being pushy and knowledgeable I loved the fact they gave you information on the area it really helped highly recommend Nancy

Annie · 30 July 2022

5/5

Trustpilot

The company got me a good deal

The company got me a good deal. They are quite helpful guided me through the journey. Their consultants are quite exceptional good customer care.

Margret · 5 March 2024

Agent replied · 30 October 2024

Hi Margret. Great to see you've had a fantastic experience with Andrews, we look forward to help you again in the future! Thanks, Rhys.

5/5

Trustpilot

It was a nice experience with Isabelle

It was a nice experience with Isabelle. Today's viewing was great.Thankyou

Linta · 22 October 2024

Agent replied · 30 October 2024

Thank you, Linta! We're thrilled to hear you had a great experience with Isabelle and enjoyed the viewing. Your feedback is much appreciated! Best wishes , Lisa

5/5

Trustpilot

Greg was really helpful and helped me…

Greg was really helpful and helped me complete my registration I couldn’t have done it without his help

Andrew · 4 July 2023

5/5

Trustpilot

100% professional

At each step in the whole viewing process, Connor came through with his commitment to excellence. We’re pleased with the service we received.

Alan · 18 March 2024

Agent replied · 30 October 2024

Hi Alan , thank you for taking the time to write us a five star review. Glad to see that Connor has delivered you great service throughout your viewing process. Thanks, Lisa

5/5

Trustpilot

great service from andrews when…

great service from andrews when purchasing a property would definitely recommend! many thanks again, gemma

Gemma · 12 August 2024

Agent replied · 30 October 2024

Thank you, Gemma! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot. Best wishes in your new home!

4/5

Trustpilot

Well done...

Shannon organized the house viewing efficiently. So far, everything has been handled promptly and professionally. I am looking forward to giving it five stars.

Omotayo · 24 February 2024

Agent replied · 30 October 2024

Hi Omotayo, thank you for the review. Fantastic to see that you've had a brilliant experience so far, hopefully we can earn the full five stars from you soon! Thanks again, Rhys

5/5

Trustpilot

The processing was quick and easy

The processing was quick and easy. The staff were very helpful and informative ( especially Jasmine).

Vineetha · 18 August 2023

5/5

Trustpilot

Good, professional service.

Professional service, good communications and helpful staff.

David · 13 December 2024

Agent replied · 29 December 2024

Thank you, David, for your kind words! We're thrilled to hear you appreciated our professional service and helpful staff. We look forward to serving you again soon! Best wishes, Jake

5/5

Trustpilot

Freya Alford was very helpful with…

Freya Alford was very helpful with showing us around the property and had all the answers to our questions :)

Arianne · 19 April 2023

5/5

Trustpilot

First time buyer

I contacted Andrew’s as I was Interested in a property they had for sale. Spoke with Nancy and arranged a viewing. Fell in love with the property so ended up putting an offer forward. Being a first time buyer can be quite nerve racking but with the service I received from Nancy this was made a lot easier and put me at ease. Great, friendly customer service which made me feel comfortable and confident with the purchase.

Jessica · 28 April 2022

5/5

Trustpilot

Excellent work All things are done like…

Excellent work All things are done like professional and explained every thing very nicely

Ms · 20 August 2024

Agent replied · 30 October 2024

Thank you, Mandeep. We appreciate your feedback.

1/5

Trustpilot

Useless company

Useless company - not worth their high fees. Mis-managed our building and terrible communication.

Sofia · 20 August 2024

Agent replied · 30 October 2024

Thank you for your review Sofia . Sorry you felt the need to leave a 1 star review. I understand that you have been in communication directly with the relevant team and they have been working with you to resolve your issues. We take every review seriously and are always looking to how we can improve customer experience.

5/5

Trustpilot

We have seen an improvement over the…

We have seen an improvement over the past couple of years in customer service and prompt responses.

VD · 27 June 2024

Agent replied · 30 October 2024

Thank you for leaving us a review, it's fantastic to see that our level of service has continued to improve and impress over the years. Thanks again, Rhys

5/5

Trustpilot

Nicole was lovely made our viewings a…

Nicole was lovely made our viewings a great experience and answered questions we had. Thanks NicoleKerry

Kerry · 2 August 2023

5/5

Trustpilot

Thank you soooo much sammi for your…

Thank you soooo much sammi for your wonderful service

W · 3 November 2024

Agent replied · 29 December 2024

Thank you very much for your feedback on the great service Sammi has provided.

5/5

Trustpilot

They are always ready to help you and…

They are always ready to help you and to give you a solution to your queries and doubts.

Maria · 4 June 2024

Agent replied · 30 October 2024

Hi Maria , Thank you for the five star review. It is great to hear that we have always been ready to help and provide solutions. Thanks , Lisa

5/5

Trustpilot

Good agent and lovely property

The agenr, Sammi, was prompt and informative - really helpful and answered all the questions I had.

RA · 22 June 2024

Agent replied · 30 October 2024

Thank you for taking the time to leave us a review! We know that Sammi will really appreciate seeing your feedback. Thanks, Rhys

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