Trusted Agent profile · Cheltenham

Andrews Estate Agents reviews in Cheltenham

4.7

★★★★★ Excellent

2,449 reviews across 2 platforms

11 Bath Road, Cheltenham, GL53 7HG

Part of Andrews, see every office.

Andrews's office in Cheltenham, at 11 Bath Road, is rated 4.7 out of 5 across 2,449 reviews on two platforms, including 325 Google reviews rated 4.6.

Google logo

4.6 / 5

325

Reviews on Google

This office

Trustpilot logo

2,124

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Exceptional trustworthy managers

Andrew’s are excellent efficient property managers, I have been with them 3 decades and have always been completely satisfied. Tara Darling in particular is outstanding, a great person to handle issues and planning

Caroline · 16 May 2023

5/5

Trustpilot

Human touch

In an active market, with loads of customers, it’s easy to forget about the human element of the job. This is not the case at Andrews. Warm, kind, and helpful people all over.

Mauricio · 11 May 2023

5/5

Trustpilot

Molly is the best agent

Molly, my fantastic real estate agent, made finding my dream home a breeze. Her expertise and personalized approach were invaluable, and I'm incredibly grateful for her assistance. Highly recommended!

Nawal · 31 August 2023

5/5

Trustpilot

Friendly, informative and professional

I telephoned Andrew’s Property Group and had the pleasure of speaking to Junior, who I found courteous, informative and professional. I was left feeling reassured at having Andrew’s manage my property & recommend their services!

Kay · 15 February 2023

5/5

Trustpilot

Great service from Andrews Kingsbury

Although the search is ongoing, Paul and Benga at Kingsbury are both regularly checking in and/or notifying me of any newly listed properties. Great service, exactly what I need due to specific criteria, highly recommend!

Jit · 15 February 2023

5/5

Trustpilot

Amazing team to work with

Amazing team to work with. Even in a tough market, the entire team was able to come together and come up with successful solutions for the seller while still incentivising buyers with creative offers.

Kevin · 17 March 2023

1/5

Google

Not professional, time wasters, promise something they can’t do.

Markos · 13 June 2022

Agent replied · 12 June 2024

Hi Marks Mirksin, thanks for sharing your experience with us. We’d really like the opportunity to discuss your experience in more detail. We however cannot find any details for you under this name. Please do contact us on 01242 235021 or Cheltenham@andrewsonline.co.uk so we can look into what has happened and see if we can find a resolution for you. We look forward to hearing from you

5/5

Google

Garry Maisey knows everything to know about mortgages and is a great support during the process, not just in terms of the mortgage but also general advice and support. A real asset to Andrews and also to us!PositiveResponsiveness, Quality, Professionalism, Value

Simon · 13 June 2022

5/5

Trustpilot

Excellent service from Andrews

Excellent service from Andrews. Matt and James have been very professional and supportive with selling our flat in a chain. Not sure what we would have done without them. I'll recommend them 100% to everyone.

Adrian · 30 January 2023

5/5

Trustpilot

I had a very smooth experience with Di…

I had a very smooth experience with Di from Andrews throughout my rental process. She stayed in contact with me throughout the process and kept me informed every step of the way. She was an absolute pleasure to partner with.

Nicola · 19 July 2022

5/5

Trustpilot

I had a very smooth experience with Di…

I had a very smooth experience with Di from Andrews throughout my rental process. She stayed in contact with me throughout the process and kept me informed every step of the way. She was an absolute pleasure to partner with.

Nicole · 19 July 2022

5/5

Trustpilot

You're in great hands if you're with…

You're in great hands if you're with Eleanor or Atiyah!They answered all our questions with patience and were quick to respond. The whole process was stress free and smooth.

Koel · 20 July 2023

5/5

Trustpilot

Transparent and honest

Stephen arrived at the property early and was ready for me. He was knowledgeable about the house and the sellers position and timeframes and honest about items noted that needed replacing, which was helpful.

Mrs · 16 February 2023

5/5

Trustpilot

The agent was great

The agent was great, she explained everything very well and went through anything we didn’t understand or had queries about. The Agency overall were amazing. But my Thanks do go out to Ellen and Hollie, they were fantastic. No exaggeration there!!

Liliana · 12 May 2022

5/5

Trustpilot

Matthew Plunkett

Matthew Plunkett, Business Manager visited my property for an arranged valuation, he was very professional, polite and friendly. Would recommend him to others and definitely use Andrews in the future.

Georgina · 19 June 2023

5/5

Trustpilot

Professional team

Professional team, headed up by Tony. A pleasure to deal with them through a long and sometimes difficult journey. They did what they said they would in a pleasant and courtesy manner. I would thoroughly recommend them to anyone without reservation.

Keto · 3 May 2022

5/5

Trustpilot

5 star review

I had the most professional, courteous, well researched and thoroughly prepared visit from Isaac Biggerstaff (at Andrews Property Group) who viewed my property and gave me a prompt and honest valuation.

SUMI · 9 May 2023

5/5

Google

Our property went on the market very swiftly and generated lots of interest, and we felt very supported in the sale (as this is something we hadn't done before and found it very daunting). It's been exactly the service we needed. Many thanks!PositiveResponsiveness, Quality, Professionalism, Value

Victoria · 16 June 2021

5/5

Trustpilot

Excellent Viewing Experience

Shannon from the Bristol branch was excellent, she clearly explained the terms of the tenancy and showed me around the studio. I am really grateful for this.

CPD · 21 August 2023

5/5

Trustpilot

Excellent and exceptional service from…

Excellent and exceptional service from 2 of the staff members Molly and Freya l was looking for a place to rent and they were very keen on helping me and my partner.

Stan · 23 March 2023

5/5

Trustpilot

The processing was very quick

The processing was very quick and the response was very great from the agency. Especially, Jasmine Gyde the Lettings Consultant helped me in the process of renting.

VINEETHA · 9 August 2023

5/5

Trustpilot

Excellent service and communication

Excellent service and communication; in an environment in which many agents simply sit back and wait for business to find them, Nadia emailed me with relevant properties, called very promptly to arrange viewings and demonstrated detailed knowledge of the local market.

Neil · 11 March 2022

5/5

Trustpilot

Andrews, a name you can trust

The lettings team were really helpful and cooperative specially Maria Morgan, team member, who guided and helped me out beyond my expectations. I will definitely recommend Andrews.

Danish · 7 August 2023

5/5

Trustpilot

We got good support and guidance from…

We got good support and guidance from Andrews property especially from Shannah and Jasmine. They did a great job to help us for our rental property. We really appreciate them

Ancy · 13 May 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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