5/5
GoogleGood experience buying a property. Beth was great with viewings and handling silly questions throughout the process
Trusted Agent profile · Cheltenham
Andrews Estate Agents reviews in Cheltenham
★★★★★
2,450 reviews across 2 platforms
11 Bath Road, Cheltenham, GL53 7HG
Part of Andrews, see every office.
Andrews's office in Cheltenham, at 11 Bath Road, is rated 4.7 out of 5 across 2,450 reviews on two platforms, including 325 Google reviews rated 4.6.
Reviews
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
Google5/5
TrustpilotI visited the office seeking advise as…
I visited the office seeking advise as I am currently struggling with management of my one bedroom flat that I have been letting privately to date. I was really impressed with how knowledgeable and friendly the team was and I will certainly use their services in near future
5/5
TrustpilotAndrews MSN
We have just Sold our 2 bedroom house through Andrews in MSN ,the sale went through as smoothly as we could of wished with the help of Lisa Marie Martin .All phone calls and questions answered quickly and professionally.We would definitely use Andrews again.
4/5
TrustpilotI found the whole team extremely professional
I found the whole team extremely professional and willing to support my many requests.As a buyer one often feels back footed as the agent represents the seller - this agency manages to find the right balance and I thank them for that - its a rare quality.
5/5
TrustpilotQuick Easy Process
We had a house viewing with Jasmine and she was really friendly and let us have all the time we needed to really view the property. She wasn’t pushy and didn’t match us around the house like many other estate agents do.
5/5
TrustpilotExceptional!
Today I had the amazing opportunity to meet Nancy who showed me around some fantastic new build apartments. Her expertise and manner was exceptional and she really made me feel at ease as this was my first time viewing properties. I cannot wait to build a relationship with this agency!
5/5
TrustpilotI've viewed three properties now with…
I've viewed three properties now with James from AndrewsHe is very friendly yet professional it's like looking at a house with a friend.We are very impressed with their commitment to buyers and sellers would not hesitate to recommend them for selling or buying
5/5
GoogleWe've used Andrews several times during our 30 years in Cheltenham to both but and sell properties they have alway been professional. Even through the recent challenging times the team at Andrews have assisted us to navigate all the obstacles to ensure we achieved the sale of our property with minimal pain. Keep up the great work.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotGreat Service
I had three separate viewings with Georgia across an afternoon and was really happy with the service. She was helpful when discussing options and benefits for each property, listened to, and dealt with any queries I had, and provided me with extra details for all. Really helpful.
5/5
TrustpilotGreat experience from beginning to end
Great experience from beginning to end. It was an easy decision to make upon meeting Drew. His valuation was ambitious but achievable and was backed with strategy and date. I felt at all times he had my best interest at heart. Thank you to the whole team.
5/5
GoogleAndrews were great when we were buying our first house - always there to help on the end of the phone (this was during the covid-19 pandemic) and when we experienced problems with other organisations, they were able to deal with things very efficiently and get us some answers. Would strongly recommend them!
5/5
TrustpilotWe were looking for a property recently…
We were looking for a property recently and Michael has done a great job taking us starting with a viewing to moving into the flat. It was all a well explained process with clear steps and well automated too. Can highly recommend this agency
5/5
TrustpilotWe had a great experience purchasing…
We had a great experience purchasing through Andrews with all agents that we spoke to. Our main dealings were with Katie Maggs who was amazing and very friendly. She was especially great whenever dealings were slowing - she kept regular contact with us, as well as both ours and the vendors solicitors.
5/5
GoogleWe went to Andrews to see their mortgage broker almost 6 years ago. Being a young couple who didn’t really know where to begin, everything was thoroughly explained and we were helped to chose the right mortgage for us. We have recently re mortgaged using andrews too. All processes have ran smoothly and been an overall pleasant experience.PositiveQuality, Professionalism
5/5
TrustpilotAndrews has been my letting Estate…
Andrews has been my letting Estate agent for nearly 10 years and in all this time they have been very good in providing advice and support between landlord and tenants. Of all the estate agents I used in the past Andrews has been by far the most professional I used.
5/5
TrustpilotWe just move out from property rented…
We just move out from property rented from Andrews property and I need to Say that it was a pleasure to deal with Sarah. She was always very Kind and helpfull for us. Highly recomend this agency, and espesially Sarah:)
1/5
TrustpilotWorst estate agents I have ever dealt…
Worst estate agents I have ever dealt with by far!! Would not recommend to anyone, they are lazy and useless.
Agent replied · 12 June 2024
1/06/2022 - Hi Megan, sorry to hear about this. We'd like to know more about your experience so we can learn from it - could you please contact us at wecare@andrewsonline.co.uk with a few more details so we can look into it?06/06/2022 - Hi Megan, we are yet to hear from you but are keen to find out more to see how we can help. Please contact us at wecare@andrewsonline.co.uk so we can look into this for you.
5/5
GoogleGarry was the best think that could happen to us.
5/5
TrustpilotGreat service from Hayley Tennet
Great service from Hayley Tennet. Very reliable and communicative with us as tenants regarding any issues or queries we needed answering and good at explaining how the system works for us as first time movers. Highly recommend her services!
1/5
TrustpilotZero stars for Andrews Leasehold…
Zero stars for Andrews Leasehold Management SW team...have been trying to get a tenant's roof repaired since 12th February. We have left countless telephone messages, e mails, and have even a member of Andrews Lettings team has e mailed our our behalf, pleading for help. Shocking lack of service, empty promises and no results....STILL waiting for a response....
5/5
TrustpilotRental experience with Andrews
I have enjoyed my experience with Andrews from the moment I met Michael Villacis. He was super helpful, transparent and made himself available for any inquiries. All in all I look forward to working with Andrews to help secure the rental which works for us.
5/5
TrustpilotThey have been great and helpful from…
They have been great and helpful from the first minute until the house was sold. We couldn’t be happier with their service. If I have another house to sell (I wish I do), I would definitely use them again.
5/5
GoogleMe and my boyfriend had 2 viewings with Andrews Cheltenham office last week and they were very good. They were the only agents we viewed with who had spare face masks to offer and did all they could to make us feel welcome in these difficult times. I am happy to recommend Andrews to anyone.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe have had our tenancy with Andrews Cheltenham branch for a little over two years now and have just started the process of signing up for another 12months. Gill, in the renewals team, has been a marvelous help and a pleasure to communicate with. So has everyone we have experienced in our time renting though Andrews.PositiveResponsiveness, Professionalism
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