Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRecently completed on a house marketed…
Recently completed on a house marketed by Strutt & Parker, with the assistance of Victoria Rose.Victoria has gone above and beyond both pre-completion and post. Let’s just say we had a few teething problems following completion yet despite the fact that the role of Strutt & Parker (& more importantly Victoria’s) had been fulfilled, she was there day and night to assist.A massive thanks to Victoria. Strutt & Parker are lucky to have you.
MR · 12 August 2024
★★★★★ 5/5
TrustpilotA Very Personable Execellent Agent
William Allison of the Summertown Office.I have had two viewings with Will this week and felt I needed to write a review. I have been buying and selling property for the last thirty years and Will is just the most perfect person to be an estate agent. He has just the right amount of presence and confidence but completely understands the need to also be silent and allow the prospective buyer time to think. All questions were answered succinctly and his calm persona makes him one of the best agents I have had a viewing with. He really is absolutely innately equipped for this vocation. Thank you so much! R. Wright
Rozzi · 1 March 2024
★★★★★ 5/5
GoogleJohn Seward is excellent. He kept us informed on the house sale process/progress even when problems arose. Shielded us from a lot of hassle. John knows his patch very well. We'd recommend him and S&P.
Lloyd · 11 October 2024
Agent replied · 9 November 2024
Hi Lloyd, thank you for your feedback. We are very proud of our Chelmsford team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleSharnie, John, Lydia and Esther have all been great to work with. Very easy to contact, no silly games and a proactive agent. Recommended.
Angi733 · 11 June 2026
Agent replied · 11 October 2026
Thank you, Angi, for your wonderful review! We're thrilled to hear that Sharnie, John, Lydia, and Esther provided you with such reliable and proactive service. Your recommendation means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotWe felt we were kept informed
We felt we were kept informed, with a straight bat. Edward Church rang us spontaneously on several occasions when we were confused as to the vendors intent, and kept the deal rolling along. Generous with advice and professional.
Susan · 7 October 2026
★★★★★ 5/5
TrustpilotStrutt & Parker Review
We engaged Strutt & Parker to sell our country house property in May 2023. This turned out to be a very difficult period for property sales. We felt S & P gave us every support during this time, with regular communication, realistic appraisals and an enduring interest. We didn't feel that we went 'stale' and throughout the process S & P continued to promote our property and seek a buyer culminating in a successful sale. We are so very grateful for all that the team did to achieve this. We would definately recommend them.
Kathy · 15 November 2025
★★★★★ 5/5
TrustpilotNo nonsense approach
We engaged with Strutt and Parker Perth, because I liked Hamish’s no nonsense approach and his approachable style.
Nothing has been too much trouble for Hamish or Amy. And they have made a difficult sale in a challenging market as stress free as they could.
Whether it be show clients round, pick up keys, or give advice.
The handholding when I was an overly anxious seller waiting for missives to conclude was second to none. Amy in particular shone at making sure I was 100 percent in the loop and clear about next steps.
I am very happy that I made the right choice when I picked Strutt and Parker to be our agents.
Mrs · 5 November 2025
★★★★★ 5/5
GoogleLuke and the team helped me and my wife choose the right property. We have now settled in and cannot believe how cosy it is. Strutt and Parker is highly recommended and wouldn’t have decided if it wasn’t for luke’s immaculate service !
Lucas · 8 July 2025
★★★★★ 5/5
GoogleWe really appreciated the way Mark and Stephen sensitively handled the sale of our family home of over 50 years. Both were very approachable, very professional and experienced. They were quick to respond to queries, kept us up-to-date, calm about any issues and made the whole sale straight forward and as stress free as possible. We cannot recommend them highly enough.
Gay · 11 October 2022
Agent replied · 9 November 2024
Hello, thanks very much for your review, we're glad Mark and Stephen were able to support you throughout the process. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleGreat experience working with John on our recent house sale and purchase. John and the wider team are very easy to work with, communication is great and the whole team is very professional. If we move again in the future I won’t hesitate but to use Strutt & Parker
Claire · 6 September 2025
Agent replied · 11 October 2026
Thank you, Claire, for your wonderful review! We're thrilled to hear that you had a great experience working with John and our team. Your kind words about our communication and professionalism mean a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleWe have recently purchased our new home through Strutt and Parker, and I'm sure without the professional approach of John Seward and his team the chain would have never completed.
We can't thank you enough for the great communication and service we received. Next time we will be selling through you as well that's for sure...
Stephen · 24 November 2024
★★★★★ 5/5
TrustpilotThank you to Amy McMenemy
On behalf of my Husband & I, we wanted to extend our gratitude to Amy McMenemy in the proactive experience she provided for us throughout our journey to sell our property. We emigrated and left the sale of our home in the hands of Amy. In a somewhat tumultuous market, to say we were apprehensive about finding a buyer in a timely manner would be an understatement. It was through Amy’s tenacity and dedication from chasing every lead, to revisiting previously interested parties that she secured us a good buyer. We found her communication style extremely easy to work with, especially given we are now on the other side of the world. We have used Strutts for the last two sales of our properties & Amy exemplifies the great reputation they’ve built up over many years. Thank you Amy. We would personally ask for you next time should we return to the UK property market in future.Mr & Mrs Wilson.
Freya · 9 June 2023
★★★★★ 1/5
GoogleSlow to respond, constantly having to chase for a rental, rude staff..peter Mason. There was no way I could continue to offer £2000 per month rental with this poor attitude and delayed responses to emails and calls. Wouldn’t recommend for tenants or landlords. I’ve only being enquiring for over a month. Just one big failure. As backed up my another review. Disappointed and wouldn’t recommend
N · 10 November 2020
Agent replied · 9 November 2024
I'm sorry to read of your disappointment. Please contact me so that we can discuss the matter and I can provide you with our Complaints Handling Procedure.
★★★★★ 5/5
GoogleThe best Estate Agent I've dealt with! Cannot fault Strutt & Parker. Excellent communication, amazing staff who are genuinely there to help things go as smoothly as possible. John has been absolutely brilliant, as have Fiona and Mark.
Thank you!
Sue · 10 November 2023
Agent replied · 9 November 2024
Hi Sue, thank you for your review! We are so glad you had a great experience with our Chelmsford team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleWe have just completed on our purchase with Strutt and Parker, Chelmsford.
John was brilliant from start to finish with all aspects of our purchase.
Excellent communication and always returned calls promptly.
I would definitely recommend using Strutt and Parker. John made the process less stressful than it could otherwise have been. Thank you.
Charlotte · 11 October 2024
★★★★★ 5/5
GoogleThe best Estate Agent I've dealt with! Cannot fault Strutt & Parker. Excellent communication, amazing staff who are genuinely there to help things go as smoothly as possible. John has been absolutely brilliant, as have Fiona and Mark.
Thank you!
Sue · 11 October 2023
Agent replied · 8 December 2024
Hi Sue, thank you for your review! We are so glad you had a great experience with our Chelmsford team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleJohn and all the team at Strutt & Parker have been absolutely brilliant in helping with the sale of our Aunt's home. Everyone at S&P were extremely knowledgable, helpful and professional and we just can't recommend them highly enough! Thank you John and thank you Strutt & Parker!
Paul · 24 November 2024
★★★★★ 5/5
GoogleJohn Seward and Mark Davies were extremely helpful and professional in selling our property in Little Waltham, warm and friendly throughout the process, they went out of their way to make things easy for us. Highly recommended.
Roland · 11 October 2023
Agent replied · 9 November 2024
Hi Roland, thanks very much for your review. We're glad John and Mark were able to support you throughout the process. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleWe found the staff at Chelmsford very professional and hands on with the conveyancing process. We struggled to get offers on our farmhouse and had tried three other agents with no results before using S and P .
We would recommend them strongly.
Peter · 1 August 2025
Agent replied · 11 October 2026
Thank you for your wonderful review, Peter. We're thrilled to hear that you found our staff at Chelmsford to be professional and hands-on during the conveyancing process. Your recommendation means a lot to us, and we look forward to providing you with the same quality service in the future. Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotS&P- A highly professional, efficient agency.
I am so glad I chose S&P to sell my large Georgian home. I have a long history of buying and selling houses so I almost expected the pitfalls and inefficiency that have become predictable from other agents. However, S&P's Consultant Gina Simpson made it a very short and pain-free process. I am sure behind the scenes she worked very hard, but for me her no fuss, no headache, and professional approach made it all go orderly and smoothly to its conclusion. Her negotiation skills on our behalf meant we ( she ) achieved almost the asking price in a home that is so unique it could easily have stuck around on the market if left to other agents' middle-of-the-road efforts.Gina is empathetic, full of great ideas and initiative for overcoming hurdles and is also very personable and pleasant to work with. I would not hesitate to recommend S&P to anyone at any level, but in particular for high-end properties.
Hazel · 13 August 2022
★★★★★ 5/5
TrustpilotTrying to sell in the recent economic…
Trying to sell in the recent economic climate was not easy. We were very happy with the service provided by Amy and Hamish who were always responsive and helpful, meeting as necessary to discuss next steps and how best to respond to a changing sales market. They realised how much the house meant to us over many years and made good links with our lawyer pending the sale.
Andrew · 4 September 2025
★★★★★ 5/5
GoogleWorked with John Seward on the sale of my parents house, which completed yesterday. John was professional, pragmatic, and friendly in his dealings with all parties involved - even when faced with a few challenges! Very happy to recommend him and Strutt & Parker.
Graham · 11 October 2022
Agent replied · 9 November 2024
Hi Graham, thank you so much for your feedback, we will certainly pass the message on to John. Best wishes, Strutt & Parker
★★★★★ 5/5
TrustpilotSarah Cull’s decades of experience…
Sarah Cull’s decades of experience provided us with fantastic advice and a clear strategy to sell our house so we could purchase our dream house. Sarah handled our copious amounts of questions with grace and professionalism throughout.
Harriet · 26 May 2026
★★★★★ 4/5
GoogleWe had numerous difficulties selling our house but Lydia was taken on by Strutt and Parker and was very kind and efficient and helpful.
We happily moved in June of this year.
Geoffrey · 11 October 2023
Agent replied · 9 November 2024
Hi Geoffrey, many thanks for your review! Kind regards, Strutt & Parker
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