Trusted Agent profile · Chelmsford

Strutt & Parker Chelmsford reviews

4.4

★★★★★ Great

532 reviews across 2 platforms

Coval Hall, Rainsford Road, Chelmsford, CM1 2QF, CM1 2QF

Strutt & Parker's office in Chelmsford, at Coval Hall, is rated 4.4 out of 5 across 532 reviews on two platforms, including 80 Google reviews rated 4.5.

Google logo

4.5 / 5

80

Reviews on Google

This office

Trustpilot logo

452

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Recently completed on a house marketed…

Recently completed on a house marketed by Strutt & Parker, with the assistance of Victoria Rose.Victoria has gone above and beyond both pre-completion and post. Let’s just say we had a few teething problems following completion yet despite the fact that the role of Strutt & Parker (& more importantly Victoria’s) had been fulfilled, she was there day and night to assist.A massive thanks to Victoria. Strutt & Parker are lucky to have you.

MR · 12 August 2024

5/5

Trustpilot

A Very Personable Execellent Agent

William Allison of the Summertown Office.I have had two viewings with Will this week and felt I needed to write a review. I have been buying and selling property for the last thirty years and Will is just the most perfect person to be an estate agent. He has just the right amount of presence and confidence but completely understands the need to also be silent and allow the prospective buyer time to think. All questions were answered succinctly and his calm persona makes him one of the best agents I have had a viewing with. He really is absolutely innately equipped for this vocation. Thank you so much! R. Wright

Rozzi · 1 March 2024

5/5

Google

John Seward is excellent. He kept us informed on the house sale process/progress even when problems arose. Shielded us from a lot of hassle. John knows his patch very well. We'd recommend him and S&P.

Lloyd · 11 October 2024

Agent replied · 9 November 2024

Hi Lloyd, thank you for your feedback. We are very proud of our Chelmsford team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Google

Sharnie, John, Lydia and Esther have all been great to work with. Very easy to contact, no silly games and a proactive agent. Recommended.

Angi733 · 11 June 2026

Agent replied · 11 October 2026

Thank you, Angi, for your wonderful review! We're thrilled to hear that Sharnie, John, Lydia, and Esther provided you with such reliable and proactive service. Your recommendation means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

We felt we were kept informed

We felt we were kept informed, with a straight bat. Edward Church rang us spontaneously on several occasions when we were confused as to the vendors intent, and kept the deal rolling along. Generous with advice and professional.

Susan · 7 October 2026

5/5

Trustpilot

Strutt & Parker Review

We engaged Strutt & Parker to sell our country house property in May 2023. This turned out to be a very difficult period for property sales. We felt S & P gave us every support during this time, with regular communication, realistic appraisals and an enduring interest. We didn't feel that we went 'stale' and throughout the process S & P continued to promote our property and seek a buyer culminating in a successful sale. We are so very grateful for all that the team did to achieve this. We would definately recommend them.

Kathy · 15 November 2025

5/5

Trustpilot

No nonsense approach

We engaged with Strutt and Parker Perth, because I liked Hamish’s no nonsense approach and his approachable style. Nothing has been too much trouble for Hamish or Amy. And they have made a difficult sale in a challenging market as stress free as they could. Whether it be show clients round, pick up keys, or give advice. The handholding when I was an overly anxious seller waiting for missives to conclude was second to none. Amy in particular shone at making sure I was 100 percent in the loop and clear about next steps. I am very happy that I made the right choice when I picked Strutt and Parker to be our agents.

Mrs · 5 November 2025

5/5

Google

Luke and the team helped me and my wife choose the right property. We have now settled in and cannot believe how cosy it is. Strutt and Parker is highly recommended and wouldn’t have decided if it wasn’t for luke’s immaculate service !

Lucas · 8 July 2025

5/5

Google

We really appreciated the way Mark and Stephen sensitively handled the sale of our family home of over 50 years. Both were very approachable, very professional and experienced. They were quick to respond to queries, kept us up-to-date, calm about any issues and made the whole sale straight forward and as stress free as possible. We cannot recommend them highly enough.

Gay · 11 October 2022

Agent replied · 9 November 2024

Hello, thanks very much for your review, we're glad Mark and Stephen were able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Google

Great experience working with John on our recent house sale and purchase. John and the wider team are very easy to work with, communication is great and the whole team is very professional. If we move again in the future I won’t hesitate but to use Strutt & Parker

Claire · 6 September 2025

Agent replied · 11 October 2026

Thank you, Claire, for your wonderful review! We're thrilled to hear that you had a great experience working with John and our team. Your kind words about our communication and professionalism mean a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Google

We have recently purchased our new home through Strutt and Parker, and I'm sure without the professional approach of John Seward and his team the chain would have never completed. We can't thank you enough for the great communication and service we received. Next time we will be selling through you as well that's for sure...

Stephen · 24 November 2024

5/5

Trustpilot

Thank you to Amy McMenemy

On behalf of my Husband & I, we wanted to extend our gratitude to Amy McMenemy in the proactive experience she provided for us throughout our journey to sell our property. We emigrated and left the sale of our home in the hands of Amy. In a somewhat tumultuous market, to say we were apprehensive about finding a buyer in a timely manner would be an understatement. It was through Amy’s tenacity and dedication from chasing every lead, to revisiting previously interested parties that she secured us a good buyer. We found her communication style extremely easy to work with, especially given we are now on the other side of the world. We have used Strutts for the last two sales of our properties & Amy exemplifies the great reputation they’ve built up over many years. Thank you Amy. We would personally ask for you next time should we return to the UK property market in future.Mr & Mrs Wilson.

Freya · 9 June 2023

1/5

Google

Slow to respond, constantly having to chase for a rental, rude staff..peter Mason. There was no way I could continue to offer £2000 per month rental with this poor attitude and delayed responses to emails and calls. Wouldn’t recommend for tenants or landlords. I’ve only being enquiring for over a month. Just one big failure. As backed up my another review. Disappointed and wouldn’t recommend

N · 10 November 2020

Agent replied · 9 November 2024

I'm sorry to read of your disappointment. Please contact me so that we can discuss the matter and I can provide you with our Complaints Handling Procedure.

5/5

Google

The best Estate Agent I've dealt with! Cannot fault Strutt & Parker. Excellent communication, amazing staff who are genuinely there to help things go as smoothly as possible. John has been absolutely brilliant, as have Fiona and Mark. Thank you!

Sue · 10 November 2023

Agent replied · 9 November 2024

Hi Sue, thank you for your review! We are so glad you had a great experience with our Chelmsford team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Google

We have just completed on our purchase with Strutt and Parker, Chelmsford. John was brilliant from start to finish with all aspects of our purchase. Excellent communication and always returned calls promptly. I would definitely recommend using Strutt and Parker. John made the process less stressful than it could otherwise have been. Thank you.

Charlotte · 11 October 2024

5/5

Google

The best Estate Agent I've dealt with! Cannot fault Strutt & Parker. Excellent communication, amazing staff who are genuinely there to help things go as smoothly as possible. John has been absolutely brilliant, as have Fiona and Mark. Thank you!

Sue · 11 October 2023

Agent replied · 8 December 2024

Hi Sue, thank you for your review! We are so glad you had a great experience with our Chelmsford team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Google

John and all the team at Strutt & Parker have been absolutely brilliant in helping with the sale of our Aunt's home. Everyone at S&P were extremely knowledgable, helpful and professional and we just can't recommend them highly enough! Thank you John and thank you Strutt & Parker!

Paul · 24 November 2024

5/5

Google

John Seward and Mark Davies were extremely helpful and professional in selling our property in Little Waltham, warm and friendly throughout the process, they went out of their way to make things easy for us. Highly recommended.

Roland · 11 October 2023

Agent replied · 9 November 2024

Hi Roland, thanks very much for your review. We're glad John and Mark were able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Google

We found the staff at Chelmsford very professional and hands on with the conveyancing process. We struggled to get offers on our farmhouse and had tried three other agents with no results before using S and P . We would recommend them strongly.

Peter · 1 August 2025

Agent replied · 11 October 2026

Thank you for your wonderful review, Peter. We're thrilled to hear that you found our staff at Chelmsford to be professional and hands-on during the conveyancing process. Your recommendation means a lot to us, and we look forward to providing you with the same quality service in the future. Kind regards, Strutt & Parker

5/5

Trustpilot

S&P- A highly professional, efficient agency.

I am so glad I chose S&P to sell my large Georgian home. I have a long history of buying and selling houses so I almost expected the pitfalls and inefficiency that have become predictable from other agents. However, S&P's Consultant Gina Simpson made it a very short and pain-free process. I am sure behind the scenes she worked very hard, but for me her no fuss, no headache, and professional approach made it all go orderly and smoothly to its conclusion. Her negotiation skills on our behalf meant we ( she ) achieved almost the asking price in a home that is so unique it could easily have stuck around on the market if left to other agents' middle-of-the-road efforts.Gina is empathetic, full of great ideas and initiative for overcoming hurdles and is also very personable and pleasant to work with. I would not hesitate to recommend S&P to anyone at any level, but in particular for high-end properties.

Hazel · 13 August 2022

5/5

Trustpilot

Trying to sell in the recent economic…

Trying to sell in the recent economic climate was not easy. We were very happy with the service provided by Amy and Hamish who were always responsive and helpful, meeting as necessary to discuss next steps and how best to respond to a changing sales market. They realised how much the house meant to us over many years and made good links with our lawyer pending the sale.

Andrew · 4 September 2025

5/5

Google

Worked with John Seward on the sale of my parents house, which completed yesterday. John was professional, pragmatic, and friendly in his dealings with all parties involved - even when faced with a few challenges! Very happy to recommend him and Strutt & Parker.

Graham · 11 October 2022

Agent replied · 9 November 2024

Hi Graham, thank you so much for your feedback, we will certainly pass the message on to John. Best wishes, Strutt & Parker

5/5

Trustpilot

Sarah Cull’s decades of experience…

Sarah Cull’s decades of experience provided us with fantastic advice and a clear strategy to sell our house so we could purchase our dream house. Sarah handled our copious amounts of questions with grace and professionalism throughout.

Harriet · 26 May 2026

4/5

Google

We had numerous difficulties selling our house but Lydia was taken on by Strutt and Parker and was very kind and efficient and helpful. We happily moved in June of this year.

Geoffrey · 11 October 2023

Agent replied · 9 November 2024

Hi Geoffrey, many thanks for your review! Kind regards, Strutt & Parker

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