Strutt & Parker Chelmsford reviews

★★★★★ 5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

★★★★★ 5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

★★★★★ 5/5

Trustpilot

Edward Thomson of Strutt and Parker is…

Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!

Gary · 3 November 2025

★★★★★ 5/5

Trustpilot

5* experience with letting out our…

5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*

Mike · 9 July 2026

★★★★★ 5/5

Google

In a period when the UK housing market changed beyond recognition Strutt & Parker worked with us in partnership to get the house sold. Valuation: While the valuation was not the highest among the agents we consulted we realised that Strutt & Parker’s was the most realistic and ultimately proved to be spot on. Marketing: The marketing brochure was strong and professional and the process to put it together was simple. We felt that the house was presented in the best possible way and while other agents look for an up-front marketing fee Strutt & Parker offered it within the cost of the service. Communication: John Seward (as lead agent in our case) has been excellent at keeping us up to date throughout and handled all of the admin and queries personally. The house sale was managed as a partnership with us and John’s experience guided what I think were some good decisions. The rest of the team were similarly supportive in his absence. Issue management: There were a few small blocks in the road but these were handled diplomatically and with common sense in order to get us to exchange. Overall the selling experience with Strutt & Parker has been a good one and I would recommend them.

Dan · 10 November 2023

★★★★★ 5/5

Google

I found John Seward from Strutt and Parker to be an exceptional estate agent. Right from the get go he listened to what we were after and kept an eye out for us. He would check in regularly to see if we were still looking, but not in an annoying way, more to keep us informed of the market and he always remembered everything I told him so I never had to repeat myself. He then found an ideal house for us and due to his network and relationships we were able to view it and put in an offer before it went on Rightmove. Throughout the move he was friendly, informative, always available and went above and beyond to help us. He made sure the whole process was smooth and if there were any bumps or delays he kept everyone informed with great communication. Without doubt I would recommend Strutt and Parker and especially John.

Vicky · 10 November 2023

★★★★★ 5/5

Google

Strutt & Parker Chelmsford were very professional and performed extremely well to deliver the sale of our house. Stressful, eventful and time consuming but throughout it all they showed their strength of character and determination to deliver the sale. It was a team effort, led by John Seward, supported by Sharnie, Esther, Fiona, Lydia and Luke. If you are selling your home, I can honestly say you won’t go wrong engaging with this team.

Peter · 13 June 2025

★★★★★ 5/5

Google

I recently sold my house through Strutt & Parker, dealing with John Seward and Lydia Seleska..... a great team. I dealt mainly with John, and he was brilliant. He not only anticipated certain issues but managed very successfully to navigate through them. He kept the momentum going, leading to a successful conclusion for everyone. His experience really shone. I have no hesitation in recommending John and his team at Strutt & Parker and will definitively use them again.

Andrew · 10 November 2023

★★★★★ 5/5

Google

The team at Strut t& Parker were extremely helpful in the selling of my uncle's house. It was along stressful process as I had never done this before, but they held my hand throughout and John Seward was very good at getting information out of the solicitors that I couldn't. My uncle was very pleased with the end result.

Jane · 10 November 2025

★★★★★ 5/5

Trustpilot

As solicitor we had a good experience

I am a solicitor and I worked with Edward Church on a high value purchase for a client of mine. Edward was efficient, courteous and proactive, and collaborative in his approach to the agency side of things, which helped lead to a successful outcome meeting the client's timing requirements. I would have no hesitation recommending Edward and his team as selling agents.

Robert · 9 October 2025

★★★★★ 5/5

Google

John, Sharnie, Fiona, Esther and the team at Strutt and Parker Chelmsford have all been absolutely fantastic in the purchase of our new home. From start to finish, they continually went above and beyond delivering excellent communication and support. Buying a house can be a stressful process but this wasn't the case with Strutt and Parker and we were so grateful in the way we were dealt with. It genuinely felt like the team were as invested in the purchase as we were - and that is something incredibly unique amongst estate agents that we have dealt with in the past.

Toby · 23 March 2025

★★★★★ 5/5

Trustpilot

We had an excellent experience with…

We had an excellent experience with Strutt and Parker, Perth office. They were consistently kind, considerate always responsive. All the staff at the Perth office, especially Hamish and Amy were genuinely invested in the sale of our house and we were extremely impressed with the service. This is the second time we have used Strutt and Parker with the sale of our houses and we do not hesitate to recommend them.

Laic · 3 July 2025

★★★★★ 5/5

Trustpilot

We bought a house from Strutt and…

We bought a house from Strutt and Parker and from the start they were FAB! Amy was quick to respond to emails and phone calls and made the process easy. To top it all, she was always really positive, reassuring and cheerful. If I was selling my house again in the future, I would definitely look at using Strutt and Parker as my estate agent.

Karen · 2 September 2025

★★★★★ 5/5

Trustpilot

Going the extra mile for their customers

I cannot recommend Andrew Sartain at the Newbury office highly enough. Communication, understanding and support were excellent. And when completion was due so near to Christmas, he kept me calm and did everything possible to resolve the issues in the chain.

Consumer · 24 March 2026

★★★★★ 5/5

Trustpilot

Annabel is fantastic!! NHILL BRANCH

From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process.

Kellie · 18 March 2026

★★★★★ 4/5

Trustpilot

Andrew did a great job

Andrew did a great job , he communicated really well and eased our concerns and kept us up to date, communicating effectively with potential buyers. We felt able to talk to him at any time . I think he gave us good advice and I have no doubt that his communication with potential buyers encouraged them and secured a good outcome

Robert · 17 September 2026

★★★★★ 5/5

Google

After looking for a house in the mid and north Essex areas for months, I cannot express my delight at meeting Lydia from Strutt & Parker, and then subsequently Sharnie. Lydia immediately forged a relationship that was warm and trusting. There was no hard sell, she was just open and curious about what would be right for us. The house we were viewing involved more work than we had originally wanted to do, and I was struck by how responsive and informative Lydia was about our many initial questions subsequent to our viewing. She made it easy for us to decide what was best for us. We ended up having our offer accepted and Lydia and Sharnie were helpful and quick to respond throughout the process, conducting themselves with a professionalism that took much of the stress of buying out of the equation. We cannot recommend Strutt & Parker Chelmsford more highly. We would not hesitate to work with them again! Thank you Lydia & Sharnie.

Jennifer · 24 November 2024

★★★★★ 5/5

Trustpilot

Sarah went above and beyond to help…

Sarah went above and beyond to help with our purchase, a true gem within the company. Would definitely recommend.

Alison · 13 July 2026

★★★★★ 1/5

Trustpilot

Cambridge rentals fiasco

This relates to the rentals service in Cambridge. We rented a house from Strutt & Parker for more than three years. They were never quick to deal with repairs and other issues, however we had a direct relationship with the owner which made life easier. When we moved out at the end of June 2024, we got the full benefit of Strutt & Parker's contempt for tenants, stunning slowness and incompetence. It took them nearly four months -- until 28 October 2024 -- to return the deposit. There was a litany of lame excuses about the time needed for estimates for some minor repairs. The reality was that it just wasn't a priority, they didn't care and they couldn't even work out which photographs attached to the contract corresponded to which actual rooms. If you rent property in Cambridge, beware this lot. Or at least be ready to suffer.

Joe · 29 October 2024

★★★★★ 5/5

Trustpilot

Alex was fantastic throughout the sale…

Alex was fantastic throughout the sale process. From initial meetings right through to completion he was attentive, insightful and passionate. Based on my experience I would highly recommend working with Alex and Strutt and Parker to anyone thinking of buying or selling in Cornwall.

Jack · 15 December 2025

★★★★★ 5/5

Trustpilot

Best estate agent we have dealt with

We have just exchanged contracts on a house marketed by Strutt & Parker, and Aaron Turner has been a delight to work with.

Sally · 29 May 2026

★★★★★ 5/5

Trustpilot

Excellent Service

We have just bought a house with Strutt & Parker and have found them friendly, fair and transparent throughout the whole process. Victoria has been quick to reply and chase things up, as well as very reasonable and understanding throughout, taking both sides’ considerations into account. Thank you so much for ensuring that the process went so smoothly Victoria.

Will · 5 July 2025

★★★★★ 5/5

Google

John was instrumental in getting the complex sale of our house concluded. He assisted in getting the house in the market and then advised periodically on the pricing strategy which ultimately led to a very loyal and determined buyer. Thereafter John assisted in the communication up and down the chain with other agents and lawyers which led to exchange and completion when, at one point, all seemed lost. We are forever grateful in now living in the house we always wanted.

Joe · 11 August 2024

★★★★★ 5/5

Trustpilot

Newbury Office

Newbury Office - The team at the Newbury office connected with us from the outset. Andrew in particular, could not be faulted as our contact from start to finish. His communication was excellent, as was his honesty and transparency at every stage. We have subsequently recommended S&P to others and are very glad we found them to facilitate our move. Thanks to Andrew and the team for making what everyone knows is a stressful process, as stress-free as possible. We really appreciated everything about your approach. Thank you!

Customer · 9 August 2024