Trusted Agent profile · Chelmsford
★★★★★
1,839 reviews across 2 platforms
Parkview House Victoria Road South, Chelmsford, CM1 1BT
Savills's office in Chelmsford, at Parkview House Victoria Road South, is rated 4.2 out of 5 across 1,839 reviews on two platforms, including 106 Google reviews rated 4.9.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service
Excellent service, very efficient at every stage and all the team where a pleasure to work with.
Thank you, Susan. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotAvoid
Avoid, don't waste your time with these. they are more motivated in taking all your details rather than showing you a property.
We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly what happened o if you’d like to contact us to discuss it further please do email socialmedia@savills.com
4/5
TrustpilotSavills are our go-to
My brother and I have used Savills for years to rent out our properties. Paige and Ali have been proactive and professional, quick to respond to any queries. One house has been let out; one flat is still looking for tenants.
5/5
TrustpilotAmazing service and support from Angus.
1/5
TrustpilotSales staff that lie to get the sale…
Sales staff that lie to get the sale and then leave you
Thank you for your feedback. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com.
5/5
TrustpilotSavills Feedback
David from the Wapping office did a great job - Responsive and willing to help.We recommend him.
Thank you, Victor - I really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,David
5/5
Trustpilotextremely happy
Everything that happened during me getting the apartment was so easy and every member of staff was so helpful, amazing service
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
1/5
TrustpilotCrooks
CrooksDon’t even trust them, ever.
We would like to hear more of your experience, could you please provide further information and context to socialmedia@savills.com so we can investigate?
5/5
TrustpilotFantastic customer service from Jess Exley
Fantastic customer service from Jess Exley. In my dealings with her she was very professional and helpful.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotCrimnals working in league with…
Crimnals working in league with Landlord to steal deposit , secret and ambiguous terms in tennacy agreements.would avoid at all costs in future
Hi Martin, we're sorry to hear this. We take all feedback seriously, so would like to investigate the comments raised in your review. Please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotGreat service
Anthony, Bree and Elena did a great job of quickly finding me great new tenants. I highly recommend.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotOur sale
We were always kept well informed with helpful and experienced guidance, thank you very much
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotI had a small but complicated query…
I had a small but complicated query about my rental property which was swiftly followed up by Aliya Charnley and everything was quickly sorted out.
5/5
TrustpilotEfficient
Efficient, courteous and successful - what more could you want?!
Thank you for taking the time to leave a review. We are so grateful for your kind words and hope to work with you again in the future.Regards,The Savills Team
5/5
TrustpilotSavills Newbury
I was very happy with the way Savills Newbury handled the sale of my parents’ house. Deborah Giacobbi provided just the right amount and timely communication about issues and progress.
5/5
TrustpilotThey were there to support the process…
They were there to support the process from offer through to completion. Would definitely use them again.
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
1/5
TrustpilotAvoid
Avoid! Totally unprofessional and full of false promises they cannot deliver.
We are sorry to hear that you had a negative experience. We take pride in delivering great service, so we would like to learn more about your experience so that we can investigate. Please email more information to socialmedia@savills.com so that we can assist you.
5/5
TrustpilotSavills sold our house quickly and…
Savills sold our house quickly and efficiently with good communication
We appreciate your kind words and are glad to have been able to help you. Please feel free to get in touch if there is anything else you need.Regards,The Savills Team
5/5
TrustpilotExcellent service throughout
Excellent service throughout Calls always returned & E Mails responded toAlways felt they were there to help
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotExcellent buying experience
Excellent service buying through Daniel; responsive, transparent and helpful throughout.
I am very grateful for your kind words. Buying a home can be very stressful, so I am glad to have been able to assist. Please feel free to reach out with any further questions.Regards,Daniel
5/5
TrustpilotExcellent
Excellent, got a swift result.
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
TrustpilotIgnoring deadlines
Ignoring deadlines. Extremely late on maintenance issues and returning deposits.
We are very sorry to hear that you have had a negative experience. We aim to provide excellent service at all times and we are disappointed to hear that we have fallen short. Can you please send more details to socialmedia@savills.com so that we can investigate?
1/5
TrustpilotMaintenance requests…
Maintenance requests are not getting addressed in timely manner. We have some requests still left open from almost a year ago…
5/5
TrustpilotBest agents in town
Best agents in town. They have the largest selection available and are very professional and trustworthy. Tzveta B.
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills's Chelmsford office has 1,839 reviews across two platforms: 106 on Google, 1,733 on Trustpilot (across the whole business).
Savills Chelmsford is rated 4.2 out of 5 across all 1,839 reviews, and 4.9 out of 5 on Google from 106 reviews.
Savills Chelmsford, Parkview House Victoria Road South, Chelmsford, CM1 1BT.
