Trusted Agent profile · Chelmsford
★★★★★
231 reviews across 2 platforms
Terling Place Terling, Chelmsford, CM3 2QW
Lord Rayleigh Farms Ltd's office in Chelmsford, at Terling Place Terling, is rated 1.2 out of 5 across 231 reviews on two platforms, including 3 Google reviews rated 3.3.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
1/5
TrustpilotWas contacted today by this mob
Was contacted today by this mob, they told me they had taken over a $5k debt for me. I informed them that i did not authorise this and now the debt was their problem.. I told them not to contact me again . They were not very happy
1/5
TrustpilotCompletely inaccurate information
Completely inaccurate information that has ended up costing me significant time and money spent to correct the errors. I am now contemplating taking legal action against dnb.com (I already paid the retainer on the attorney to obtain records etc, seriously considering going after dnb.com for misrepresenting me and a fake business that has now been attributed to me). Whomever reads this, DO NOT BELIEVE THEIR WEBSITE. For my "profile" at least, everything except my name is inaccurately represented.
1/5
TrustpilotTruly remarkable... Liars
(1) The sales rep lied and claimed we could import a list of 100k domains and match those against the database. The only problem is that there are roughly 10-15% of domains available in our target industries, so the product is useless for our purpose(2) Several attempts to contact about this resulted in D&B completely ignoring us and not bothering to respond(3) I filed a BBB report, and they claimed they were "in contact with us." Another lie.(4) Then the cherry on top: They finally said they canceled the account and would issue a refund in 3-5 business days, after which we were subsequently charged AGAIN the very next day!In all four steps, they lied. I'm assuming all these reviews are fake reviews written by employees because there is no way anyone could find this company competent, or in any way honest.
1/5
TrustpilotDun & Bradstreet
@DunBradstreet I’ve finally got on to my back office to view my business information. I click to changes some info, like my address because it has changed and now the system tells me I need to verify my identity?! This is for my business, not me and why am I giving your more personal info to change my info on file once I’m already in the back office?!Why once I verify that all my information is in correctly, your @DunBradstreet system tells me I’ll be locked out if I don’t have the correct info, WHICH I KNOW I HAVE BECAUSE ITS MY PERSONAL INFO! This is redundant and you need to update your systems now!!!!
1/5
Trustpilotliterally the worst customer support…
literally the worst customer support experience I have had in awhile.trying to verify my account but it does not go through. then I call support, to which I find out that I did not pay for the service (as I can not log in to do so) so they transferred me to a lower level of support.then, the support rep entered in in the wrong DUNS # and wanted to send me an email on how to fix the scenario when he himself did not know what was going on.I asked to speak to a manager 3 times with no success. absolutely no way will I pay for this service
1/5
TrustpilotDealing With This Company Was a Nightmare
I had to update the outdated an inaccurate information for my company. It's been a horrible experience. Registering for the DUNS Manager to make changes was a problem, since they couldn't "verify" me. Since I was making updates for 9 divisions, they said it would be easier to process updates by phone.On the phone (with wait times often times over 30 minutes) I've dealt with offshore employees whose English abilities vary. The amount of time it takes to process a change is ridiculous - between a week or two for them to make an internal change and then "up to 30 business days" for the change to "process through their system" and be visible to the public. In the 21st century, this time lag is a complete joke. On a couple of occasions the their processed changes incorrectly - and really had no sense of urgency to make it right. Every call is met with the same bureaucratic responses.In desperation I talked to a Sales person about one of their products to see if I could get my needed changes expedited. For an $8,000 subscription my problem could be fixed in 48 hours - all I had to do was buy a product I had absolutely no need for. (we turned them down.)This was once considered a reputable company. Now it's just a data gathering organization that is lumbering along with outdated IT systems peddling dubious products.
1/5
TrustpilotRidiculous company
Ridiculous company. I have traded for over 12 years and was awarded a contract, only to have it taken away due to D&B not giving me a high enough score. On appealing, they advised that there was nothing negative about my company, all my accounts were up to date, I didn’t owe anyone anything. It was purely because my company didnt have lots of assets ! Even after explaining that this would cause redundancies, their robotic response was still negative. I even offered to show them 12 months bank statements that show a very healthy bank balance, but they would not give me any credit whatsoever. Just to clarify, I didn’t even need credit, it was the company I was due to work for needed to see I had at least some credit to be awarded the contract. They apparently have to use D & B. Other agencies credit reports for us were fine. Something should be done to stop them being allowed to do this. Totally unjustified, they noting about business. Just Robots !
1/5
TrustpilotVery unprofessional, poorly trained staff
Horrible, I phoned to get a duns and the girl I spoke with was incredibly uneducated. She took my business name and asked a couple questions, and said if I was approved after they did their verification check that they would be in contact. 6 weeks later, no contact! I even specifically asked her what kind of documentation or info I could offer to help the process along, and she told me it was a secret how they verified businesses so there was nothing I could provide. This girl was very wrongly trained, as after waiting 6 weeks and not hearing back, I looked more into the application process, and you can apply online and submit 2 verification business documents, and online it is very specific what you need. I find it incredibly strange this girl I spoke to was so cryptic about the verification process, and in return, I wasted 6 weeks waiting for a duns that would never come due to the incompetent training with their business.
1/5
TrustpilotI would give a 0 if I could
I would give a 0 if I could. This company has ruined my company reputation and there is no one to answer for the false information they are exhibiting on the website as if it was true!! I am so frustrated we are excellent payers and I though my rating was going to reflect as such, complete opposite! unbelievable how a company like that can get away with all this lies!!
1/5
TrustpilotOur credit signal automatically renewed…
Our credit signal automatically renewed without any advanced notice and was taken out of our checking account. When my CFO called to cancel our renewal they stated it was complete, but were very rude. One week later after not recieving a refund in our business checking account I called credit signal customer service. I spoke with two customer service representatives and they were extremely rude. When I asked for verification of the conversation, the representative stated- you will get an email. I then told her, "Ashley", how we did not receive a confirmation email last time and we did not receive a credit. She sighed and said fine here is your confirmation number. I will never do business with this company again.
1/5
TrustpilotTerrible Customer Service
So disappointed in this company, but more specifically Ben Bradley, the "Customer Success Manager". We were having a very civil conversation about cancelling our subscription but he wasn’t hearing me out so I very politely asked him to speak with Nate Calvert or another supervisor two different times and he blatantly ignored me... as in, he paused and didn't respond to my question and started talking about something different, disregarding my question completely. Then when I asked a third time I said “I’ve asked twice now to speak with Nate or another supervisor, can I please speak to him now?” and he said, “I’m not going to transfer you to him”. I said, why? And he said “He’s not next to me. He’s going to say the same thing, he told me to offer you 25%”. I said “that’s okay, I’d still like to talk to him if you could please transfer me to him” and he said “I’m not going to do that. I’ll copy you on an email and you two can connect at a later date” and I said “no, I would like to talk to him now” and while I was saying that he HUNG UP ON ME. I’ve never felt so disrespected by a vendor before. I was so upset. I cannot believe he is still with the company after disrespecting a client so much. Do not treat someone like that who you want business from. SO upsetting.
1/5
TrustpilotI deal with lot of companies for…
I deal with lot of companies for regulatory compliance purpose. If you check the D&B database they have duplicate DUNS number for many companies. They don't mention address properly, even after companies provide then correct address. If someone contact D&B for for updating address they will ask to buy their rating package which cost more than thousand dollars. It is really surprising why federal agencies have tie up with D&B! The company who cannot maintain its database properly how they can rate or evaluate other companies business. Really worst global company on whom federal agencies are relying.
1/5
TrustpilotExtremely messy
Extremely messy, unorganized company with terrible service. (Likely from another country - thick accent and hard to understand)Talked with Jade. Very unimpressed. Super unorganized and sounds like their backend system is a mess. Couldn’t be more frustrated and disappointed with my experience. Terrible!
1/5
TrustpilotI don't know why this company is used…
I don't know why this company is used by anyone, much less allowed to exist. Like the credit bureaus of old (before lots of legislation) they have lots of false information they just attached to files, they are slow and unresponsive, and have terrible customer service when you actually want to make something right.
1/5
TrustpilotI made the request to have my D.U.N.S
I made the request to have my D.U.N.S number you never answer when I call on the phone you never give assistance But how much longer do I have to wait? American Group Sport Management #Dun&Bradstreet
1/5
TrustpilotRun from this scamer
Run from this scamer, they are sh**, Indian scamers...
Hello, the communication you received did not originate from Dun & Bradstreet. Dun & Bradstreet will never reach out to you via chat-based applications like Telegram, WhatsApp, or Signal. All Dun & Bradstreet official emails have an email address ending with "@dnb.com". Please do not share any personal information, carry out payments or undertake any projects in response to a request of this nature claiming to be from Dun &Bradstreet. If you continue to receive this type of communication, do not respond to the email. Instead, please forward it to security@dnb.com
1/5
TrustpilotDo not seek any services by this company, they are scammers.
This company contacted me via Upwork to finish a project for them. Then they requested that the conversation be moved to Telegram instead of Upwork. Upon finishing the project, the company deleted their Upwork profile and refused to pay me for my work. Tbh I am praying for their downfall.
1/5
TrustpilotFalse Information
I have no idea how this company continues to legally provide false information about businesses, but someone should do something about it. Trying to navigate their website to find a way to correct it feels impossible.
1/5
TrustpilotThieving lowlife
Well all I can say is DONT BOTHER DONT TRUST THEM. SCAM RIP OFF AND THIEVES. DON'T GO NEAR THEM!!! IF Your willing to work for bugger all then that's fine Go for it! Don't expect to be paid! BTW 1 star is to much 😠😠😠😠
1/5
TrustpilotI will never work with Dun & Bradstreet again!
I will never work with Dun & Bradstreet/Hoovers again!!!! They are BY FAR the worst source for lead generation. I'm not sure how they farm their data but it is incredibly inaccurate. Don't waste your time or money.
1/5
TrustpilotOUR HOA ATTORNEY--EDWARD HOLODAK
OUR HOA AIS IS ATTORNEY EDWARD HOLODAK, IN MY OPINION, THE WORST PROFESSIONAL EVER. PLEASE CALL ME FOR MORE SPECIFICS: 954-476-0066. WHAT YOU HEAR WILL MAKE YOU RUN IF YOU SEE HIM COMING. CALL ME
1/5
TrustpilotFradulent billing
We used their service for a year or two and didn't find much value. We cancelled our subscription and yet they continue to try to bill and send threatening letters. Stay away from this company.
1/5
TrustpilotScam/Fraud by Dun and Bradstreet
The company approached me through Fiverr. It is a total scam. They first asked me to send 50 USD as a refundable deposit in order to complete the first assignment fully. I read the review here and got the image very clear. Please no one should trust them. It's a total fraud.
1/5
TrustpilotIt is terrible how this people D&B has…
It is terrible how this people D&B has the monopoly.Being that is the WORST comapny, with the worst system.The anti-trust must apply.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
