Trusted Agent profile · Chelmsford
★★★★★
165 reviews across 1 platform
65 New London Road, Chelmsford, CM2 0ND
Elwell Taylor's office in Chelmsford, at 65 New London Road, is rated 4.6 out of 5 across 165 reviews on 1 platform, including 165 Google reviews rated 4.6.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
1/5
GoogleEnquired about a flat on the morning of 29/11/16 and was put through to a very bitter sounding condescending lady who made it very clear they are not interested in helping to house two Student Nurses. Very unpleasant to have been spoken to with such disrespect. We will not be using this company in the future and suggest you avoid them too.
5/5
GoogleFirst class service. Peter and the whole team made letting the property stress free. Any problems dealt with straightaway with no fuss. Highly recommend.
Thanks Donna, we really appreciate your feedback & it gives the team a boost
5/5
GoogleVery professional yet friendly Estate Agent. The staff is very friendly and ready to give you the best customer service. I recommend them.
Thank you Sam
5/5
GoogleSuper helpful and clear in giving me directions on what to do, quick turnaround times for responses, and super kind team.
5/5
GoogleGreat experience purchasing a property through Elwell Taylor. They were great at communicating and making sure we had all the information we needed.
Thanks Matthew & best wishes in your new home
5/5
GoogleWe are having the opportunity to work with the team at Elwell Taylor and we are not disappointed. They are professional , helpful and in any situations prompt in answering and fixing any issues.If anyone is asking us we are proud to recommend them as the to go to real estate company .
5/5
GoogleI have been working with Elwell Taylor for many years and have always found them to be accommodating, professional and courteous.
Thanks Matt
5/5
GoogleVery professional service and problems were resolved in a reasonable time with excellent communication with status updates. Highly recommended.
Thanks for your review Carl, much appreciated
5/5
GoogleI've used Elwell Taylor for just over 4 years now and I can't recommend them enough . From day one they have always been there whether at the end of the phone or email if there are any problems . Always kept up to date. Always accommodating . Very happy.
5/5
GoogleConstantly great service. Always understanding, responsive & personable... everything you could want from an agency!
Thanks Sophie, I'm delighted you are receiving great service from the team on an ongoing basis.
5/5
GoogleWe used Elwell Taylor to sell our house, the customer service was of the highest standard and the best part was the house was sold in around 3 weeks. Even after the house was sold they were still there to assist ourselves and the buyers until final conclusion of the sale.
5/5
GoogleI have provided Elwell Taylor EPC services and property floorplans for quite some time now, and have found them to be very professional and approachable at all times. One of the better Estate Agents to work for. Steve Turner - Equinox Energy Performance Certificates
5/5
GoogleUsed Elwell Taylor to complete a full survey on our property. Sensible prices, sensible advice and even met me afterwards to talk me through all of the issues they had identified. Excellent service and saved me many many more £’s than the cost of the survey. Highly recommended.
5/5
Googletreat service over the last 4 years. Best agents we've used
Thanks Andy, much appreciated
5/5
GoogleJoanne . Profesional , Polite, helpful.
Many thanks for your review
4/5
GoogleNice pargetting on the end wall
We are glad you like it Sandra...we have a double-sided Victorian style clock coming soon!
5/5
GoogleExcellent service from start to finish. Well organised and in a very professional and friendly manner. Would highly recommend
5/5
GoogleExcellent service. Friendly and professional.
Thank you Donna, much appreciated.
5/5
GoogleI am the MD of a industrial property landlords company and have found Elwell Taylor to be extremely efficient and helpful, giving full attention to all details required. I would not hesitate to recommend their services to other property owners.
1/5
GoogleAwful, rude customer service. Wouldn't recommend.
Dear Matthew, I'm afraid we don't know who you are or the nature of your complaint. Perhaps you would like to email me to discuss? Regards Adam Elwell (ae@elwelltaylor.co.uk)
5/5
GoogleI have used Elwell Taylor to sell two of my properties and have always found their service to not only be excellent but friendly and approachable. I will use them again.
2/5
GoogleAlright service, felt talked down to a lot. Also carpet wasn't clean in my room when moved in, draft in room which caused room to be freezing cold throughout winter.
5/5
GoogleI have used Elwell Taylor to sell two of my properties and have always found their service to not only be excellent but friendly and approachable. I will use them again.
5/5
GoogleWe used them for our rent reviews. Very fair and very honest. Got us a very fair rent going forward. Would definitely recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
