5/5
GoogleGreat experience purchasing a property through Elwell Taylor. They were great at communicating and making sure we had all the information we needed.
Agent replied · 14 June 2024
Thanks Matthew & best wishes in your new home
Trusted Agent profile · Chelmsford
Elwell Taylor Chelmsford reviews
★★★★★
164 reviews across 2 platforms
65 New London Road, Chelmsford, CM2 0ND
Elwell Taylor's office in Chelmsford, at 65 New London Road, is rated 4.6 out of 5 across 164 reviews on two platforms, including 162 Google reviews rated 4.6.
Reviews
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
Google1/5
GoogleTHE MOST USELESS COMPANY THERE IS!! STAY AWAY
Agent replied · 14 June 2024
Dear Gillian, we have simply been trying to deal with the end of your tenancy and the return of your deposit in a timely manner. We would ask that you please deal with our staff respectfully.
5/5
GoogleI have been working with Elwell Taylor for many years and have always found them to be accommodating, professional and courteous.
Agent replied · 14 June 2024
Thanks Matt
5/5
GoogleWe are having the opportunity to work with the team at Elwell Taylor and we are not disappointed. They are professional , helpful and in any situations prompt in answering and fixing any issues.If anyone is asking us we are proud to recommend them as the to go to real estate company .
5/5
GoogleVery professional service and problems were resolved in a reasonable time with excellent communication with status updates. Highly recommended.
Agent replied · 14 June 2024
Thanks for your review Carl, much appreciated
5/5
GoogleI've used Elwell Taylor for just over 4 years now and I can't recommend them enough . From day one they have always been there whether at the end of the phone or email if there are any problems . Always kept up to date. Always accommodating . Very happy.
5/5
GoogleConstantly great service. Always understanding, responsive & personable... everything you could want from an agency!
Agent replied · 14 June 2024
Thanks Sophie, I'm delighted you are receiving great service from the team on an ongoing basis.
5/5
YellProperty management
Elwell Taylor have been managing a flat for us for five years. During this time they have dealt promptly with any change of tenants, they make regular checks on the property and deal promptly with any maintenance problems. The staff are always very friendly and willing to help. MM
5/5
GoogleWe used Elwell Taylor to sell our house, the customer service was of the highest standard and the best part was the house was sold in around 3 weeks. Even after the house was sold they were still there to assist ourselves and the buyers until final conclusion of the sale.
5/5
GoogleExcellent service from start to finish. Well organised and in a very professional and friendly manner. Would highly recommend
5/5
GoogleI have provided Elwell Taylor EPC services and property floorplans for quite some time now, and have found them to be very professional and approachable at all times. One of the better Estate Agents to work for. Steve Turner - Equinox Energy Performance Certificates
5/5
GoogleUsed Elwell Taylor to complete a full survey on our property. Sensible prices, sensible advice and even met me afterwards to talk me through all of the issues they had identified. Excellent service and saved me many many more £’s than the cost of the survey. Highly recommended.
5/5
Googletreat service over the last 4 years. Best agents we've used
Agent replied · 14 June 2024
Thanks Andy, much appreciated
5/5
GoogleJoanne . Profesional , Polite, helpful.PositiveProfessionalism
Agent replied · 14 June 2024
Many thanks for your review
5/5
GoogleSuper helpful and clear in giving me directions on what to do, quick turnaround times for responses, and super kind team.
4/5
GoogleNice pargetting on the end wall
Agent replied · 14 June 2024
We are glad you like it Sandra...we have a double-sided Victorian style clock coming soon!
5/5
GoogleExcellent service. Friendly and professional.
Agent replied · 14 June 2024
Thank you Donna, much appreciated.
5/5
GoogleI am the MD of a industrial property landlords company and have found Elwell Taylor to be extremely efficient and helpful, giving full attention to all details required. I would not hesitate to recommend their services to other property owners.
1/5
GoogleAwful, rude customer service. Wouldn't recommend.
Agent replied · 14 June 2024
Dear Matthew, I'm afraid we don't know who you are or the nature of your complaint. Perhaps you would like to email me to discuss? Regards Adam Elwell (ae@elwelltaylor.co.uk)
5/5
GoogleI have used Elwell Taylor to sell two of my properties and have always found their service to not only be excellent but friendly and approachable. I will use them again.
2/5
GoogleAlright service, felt talked down to a lot. Also carpet wasn't clean in my room when moved in, draft in room which caused room to be freezing cold throughout winter.
5/5
GoogleI have used Elwell Taylor to sell two of my properties and have always found their service to not only be excellent but friendly and approachable. I will use them again.
5/5
GoogleWe used them for our rent reviews. Very fair and very honest. Got us a very fair rent going forward. Would definitely recommend them.
5/5
GoogleWorked with this company for a number of year now across family property in the area. Always a reliable, friendly and professional service. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
