5/5
GoogleHighly recommended! It is easy to find a storage space called booked paid and moved stuff in less than 30 minutes .
Trusted Agent profile
Big Yellow Self Storage Co Ltd reviews
★★★★★
202 reviews across 1 platform
39a Robjohns Road, Chelmsford CM1 3AG
Big Yellow Self Storage Co Ltd's Chelmsford office at 39a Robjohns Road is rated 4.8 out of 5 across 202 reviews on 1 platform, including 202 Google reviews rated 4.8. Checked 9 October 2026.
Reviews
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
Google5/5
GoogleI was a bit worried about this thought it was going to be a bit stressful but with the assistance of Ryan it ended up being stress free and easy. 5 stars for Big Yellow Storage, Chelmsford *****
5/5
GoogleAmazing staff. Very good communication and cost effective storage facility.
4/5
GoogleBig parking and loading area. Wide access doors. High level of security. Plenty trolleys. Very helpful, obliging staff. Pleasant and informative. Upper floor corridors just wide enough. Could be expensive when no deal available.
4/5
GoogleGreat staff, super friendly and helpful. Prices very reasonable for the first month. Quite tight corners inside the building around some of the smaller rooms. Will use again if needed!
5/5
GoogleLee at the Chelmsford site was was very helpful, cheerful and made the whole thing very smooth, he explained things clearly and answered any questions I had, so far so good and would definitely recommend thanks again lee!
3/5
GoogleHelped a friend move bits carpark too small for 40ft long motor not enough room if busy
5/5
GoogleGreat experience and Great staffs. Would definitely recommend.
5/5
GoogleExcellent service received, Paulina in particular was friendly and professional. Definitely recommend.
5/5
GoogleExcellent service, everything explained well. Best customer service received for a long time from Ryan
5/5
GoogleFantastic customer services , Ryan 1 and Ryan 2 both very very helpful took the stress out of my move highly recommended. Thank you
5/5
GoogleStaff are so helpful and friendly. Amazing service each time I pop in.
5/5
GoogleClean and reassuringly secure.
5/5
GoogleVery good experience. Very simple and easy to work with. Response times very good and always keen to do more for you. I would recommend them to anyone.
5/5
GoogleIt's big, yellow and has storage space. Does exactly what it says on the tin unlike a lot of companies nowadays.
5/5
GoogleExcellent storage container. Very clean and easy access we used it for 9 months due to the lockdown so our renovation took a long time to complete
5/5
GoogleLovely storage place plenty of parking and trollies too
5/5
GoogleStaff friendly and helpful.
5/5
GoogleEfficient, friendly and straightforward.
5/5
GoogleI’ve been using the Chelmsford branch for over three years. Yana, Lee and Sam always work very efficiently. More importantly, always greeted with a smile 👍. Well done ! …
5/5
GoogleBrilliant service from Lee, Sam & Yana. I've been a customer for the last 2 years and never had any issues. They are very frendly & helpful. Highly recommended!!
5/5
GoogleTop place, decent prices and Ryan provides stellar service and management. Couldn't recommend more.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Sirwan. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleWelcomed by friendly staff who go out of their way to help. I would recommend this company to anyone who needs to store their belongings, it's completely professional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Big Yellow Self Storage Co Ltd
How many reviews does Big Yellow Self Storage Co Ltd have?
Big Yellow Self Storage Co Ltd's Chelmsford office has 202 reviews across 1 platform: 202 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Big Yellow Self Storage Co Ltd's rating?
Big Yellow Self Storage Co Ltd is rated 4.8 out of 5 across all 202 reviews, and 4.8 out of 5 on Google from 202 reviews, checked 9 October 2026.
Where is Big Yellow Self Storage Co Ltd's Chelmsford office?
Big Yellow Self Storage Co Ltd, 39a Robjohns Road, Chelmsford CM1 3AG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.