Trusted Agent profile · Chelmsford

Beresfords Writtle reviews in Chelmsford

4.7

★★★★★ Excellent

832 reviews across 2 platforms

1 St Johns Green, Writtle, CM1 3DZ, Chelmsford, CM1 3DZ

Part of Beresfords, see every office.

Beresfords's office in Chelmsford, at 1 St Johns Green, is rated 4.7 out of 5 across 832 reviews on two platforms, including 50 Google reviews rated 4.8.

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4.8 / 5

50

Reviews on Google

This office

Trustpilot logo

782

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

1/5

Trustpilot

This is a useless unprofessional estate…

This is a useless unprofessional estate agent, they do not make any effort, they are lazy and do not have a sense of business. Not only they do not find any buyers they also do not bother to take things right on the right move website. They are waste of time. They do not have any skills or proper training to evaluate properties. Please look at the houses they have evaluated on the right move. There are houses in Wickham bishops which do not have proper lounge, they do not have study , front garden and have only small back garden (and have only 4 bedrooms) this estate agent have evaluate those properties around £1000000 or £1100000. They are just a joke and do not have any common sense.

Ar · 17 November 2018

Agent replied · 22 December 2024

Trustpilot is not a site we currently subscribe to and therefore I have just been alerted to the review you posted last year. Beresfords have been successfully operating throughout Essex since 1968 and a large proportion of our business is from personal recommendations and repeat business. Our clients benefit from our large network of offices and we have experienced staff with extensive local knowledge on hand to assist. As a business we invest significant time and money into training with a view to delivering consistently high levels of customer service. I can assure you, extensive research is carried out prior to any valuations taking place and figures given based on comparable evidence and other properties sold in the area. Please feel free to contact me at a.horsley@beresfords.co.uk to discuss further.Alison Horsley, Customer Services Manager.

5/5

Trustpilot

Helpful

Staff are friendly, helpful and knowledgeable. Beresfords are a competent company who make property management easy for me.

Mr · 11 March 2026

5/5

Trustpilot

We are a Happy tenants already 5 years

We are a Happy tenants already 5 years. The agency that represents both parts is Beresfords Agency.Very helpful, polite,operative,professional staff.Especially apreciate the help of Lauren Mobsby,because we got in touch many times.Thank you.

Brais · 1 October 2024

Agent replied · 24 October 2024

Hi BraisThank you so much for your kind words and positive comments. We are pleased that you have been happy with the service we have, and continue to provide to you. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

An amazing team

An amazing team. Joe Wass is a professional and trustworthy person. He was very helpful and everything went smoothly.

Florin · 29 March 2022

Agent replied · 24 October 2024

Hi FlorinIt was great to read your positive comments about Joe Wass and the rest of the lettings team at Braintree. I am pleased that they impressed from beginning to end.Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Customer Service

I've had some difficult tenants over the last 12 months. During that time Hannah has always gone above and beyond to try and resolve the issue. Hannah really cares about what she does and is always the first person I think of going to when I have a problem. Amazing Service.

Malcolm · 4 October 2023

Agent replied · 24 October 2024

Hi Malcolm,It is always great to read that our staff have gone above and beyond with their services for our clients. I am sorry that you have had some difficulties with your tenants over the past year, but I am glad that Hannah was able resolve your issues and that you would not hesitate in working her again in the future. I know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Used Beresfords for fully managed let

In order to let a property, went with Beresfords on a fully managed basis. All staff very helpful, several are Landlords themselves - so have the experience required. Service seems 100% so far, very impressed. Initially tried another well known high street agent who just didn't cut it on the service side. The staff seemed rather young and somewhat inexperienced, yet Beresfords the polar opposite from this!

Dan · 21 March 2022

Agent replied · 24 October 2024

Hi DanMany thanks for your comments regarding the service provided to you when choosing Beresfords to let your property. It is good to hear that you have been impressed with the service provided and that you have found the experience of our staff to be above and beyond that of other agencies you have dealt with. We appreciate your feedback and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great Service

I found Tom and James to be professional and friendly while we were looking for a rental. They helped us understand the process, supported our search, and very clearly explained the next steps. Our queries were answered quickly as well. Thank you!

Genusha · 15 April 2024

Agent replied · 24 October 2024

Hi GenushaSo pleased that Tom and James were both friendly and professional when helping you find a suitable property to rent. I know they will be very grateful for your kind words as we all are for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Excellent work done by Chelmsford Lettings Team

As always, excellent work done by Danny, Abby and the team at Chelmsford Lettings Branch, recently.

Rashmi · 27 June 2022

Agent replied · 24 October 2024

Hi RashmiMany thanks for posting your review. It is pleasing to read that you have been satisfied with the service provided to you by our lettings team in Chelmsford. They will all be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Excellent service

Rob and Charlie at Beresfords lettings upminster branch. I found them to be approachable and very helpful, they went the extra mile to answer the questions I had. I would not hesitate to use these guys again .

Wareing · 12 June 2024

Agent replied · 24 October 2024

Hi WareingI am pleased that you found members of our local lettings team approachable and helpful during your recent dealings and it's great to know that you would not hesitate in using us again. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great team at Beresfords

The team at Beresfords have made what is a very stressful time of an unplanned move very easy.

Stephen · 23 February 2026

5/5

Trustpilot

superior agents amazing…

amazing service as always from the billericay team. i have had the pleasure of them looking after my properties for many years - they are professional and friendly and give a service over and above that offered by other letting agents - thank you to paul, lynn and alice

Deborah · 18 October 2023

Agent replied · 24 October 2024

Hi DeborahThank you for taking the time out to provide your feedback. It's great to read that you have been dealing with our lettings team in Billericay for many years now and have found their approach both friendly and professional on a consistent basis. We are all very grateful for your positive comments and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Awesome Amy!

Amy always provides first class service when carrying out our inspections. Helpful and knowledgeable about all things property related, I would recommend her in a heartbeat.

Charles · 17 December 2024

Agent replied · 22 December 2024

Hi CharlesThanks for your feedback following Amy's recent visit to the property which you rent. I am pleased you found her helpful and knowledgeable and it's great that you would not hesitate in recommending her to others. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Thank you so much for the amazing…

Thank you so much for the amazing inspection, the lady who came to check our home was delightful and very kind, she took our water pressure problem into account quickly and even spoke a little to my daughter giving her advice on her new braces since she was in pain. im very pleased with how the inspection went.

Agnieszka · 26 January 2023

Agent replied · 24 October 2024

Hi AgnieszkaI just wanted to say many thanks for your positive feedback and 5-star rating following a recent visit to your property by a member of our lettings team.Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Extremely helpful

Adam, Holly and Hannah have made the process of moving into our next flat so seamless and easy! They have responded to any queries and questions that we have in a very timely manner and I would highly recommend beresfords

Daniel · 26 April 2024

Agent replied · 24 October 2024

Hi DanielThanks for taking time out to provide us with your feedback following your recent dealings with our lettings department in Brentwood. Its great that you found our internal process seamless and easy and that team acted promptly and efficiently to your queries. We all very much appreciate your 5-star rating and the fact that you would highly recommend us to others.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

very professional team

Karen and Amy are very professional and gave me an impressive confidence to rent my house with Beresfords. As a Landlord leaving abroad, the must important thing for me is to feel secured that my property is well managed . And I totally feel that with Karen, David and Amy

Agnaldo · 15 September 2023

Agent replied · 24 October 2024

Hi Agnaldo,I really appreciate you taking time out to provide us with your feedback. So pleased to read that Karen and the rest of her lettings team impressed you throughout the process and as one of our landlords you feel reassured that your investment property is in safe hands. Rest assured we will continue to look after you and appreciate the business that you continue to provide to us.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Corrine was very professional and made…

Corrine was very professional and made the whole process so easy. I highly recommend using Beresfords.

Linsey · 15 April 2022

Agent replied · 24 October 2024

Hi LinseyThank you for taking the time to post your recent review. I am pleased that you found Corrine professional and it is great that you would recommend Beresfords to others.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Met Jay during a property viewing and…

Met Jay during a property viewing and was thoroughly impressed by his professionalism. He patiently answered all our questions and expertly guided us through the rental process. Thanks, Jay, for your exceptional service!

Elizabeth · 13 August 2024

Agent replied · 24 October 2024

Hi ElizabethThanks for your review. I’m pleased Jay impressed when you dealt with him and that he answered all your queries.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Beresfords are a wonderful Estate Agency

Beresfords are a wonderful Estate Agency to work with. They recently rented out my property and I have been extremely impressed with their service. Lauren especially has been wonderful, keeping in contact with me regularly and providing great advice. She found some new tenants very quickly and her service has been very professional.

Verity · 25 May 2023

Agent replied · 24 October 2024

Hi Verity,Thank you so much for taking time out to provide us with your feedback. I am pleased that you have been impressed with the service provided to you by our local lettings team and it is great that we have found you some quality tenants very quickly. We all very much appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Why consider any other agent

I had a very awkward tenant who wanted to vacate at short notice without payment - Karen EW was very knowledgeable and ensured that the matter was resolved without having to litigate. Furthermore she went to extraordinary lengths to help me secure a new tenant.Beresfords have acted for me for over ten years and I cant see why i would consider any other agent.

Mr · 30 March 2022

Agent replied · 24 October 2024

Hi Mr PThanks so much for posting your recent review. It is a shame that we all had the experience of dealing with a difficult tenant, but I am pleased that Karen utilised her skills and experience to help you navigate through this difficult situation. Having been a client of ours now for some considerable time, can I put on record our sincere thanks for all the business you have provided to us over that period of time.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

A most professional and friendly…

A most professional and friendly service by Debby and her team.

Peter · 29 October 2022

Agent replied · 24 October 2024

Hi PeterMany thanks for taking the time to leave your review. I am glad you found our lettings team at Braintree to be professional and friendly in their service to you, and I know they will all be very grateful for your kind words.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

100% recommended

Beresford have been a fantastic agency to deal with. Excellent communication from enquiry, to house view and liaising with landlords, I can't fault them. I would definitely recommend! Thank you team

Kimberley · 6 September 2024

Agent replied · 24 October 2024

Hi KimberleyThank you so much for your kind words. I’m so pleased you have been impressed with the service provided by our lettings team and it’s great that you would recommend us to others. We are all very grateful for your kind words and 5* rating.Steven Bond Managing DirectorResidential Lettings

5/5

Trustpilot

Professional agency

Professional agency, very helpful for any issues or concerns . Lynne has so kind for her responding and supportive during my tenancy years with Beresfords.

Ahmed · 5 December 2024

Agent replied · 22 December 2024

Hi AhmedI am pleased that you had a positive experience when dealing with your local lettings team and that Lynn in particular was both supportive and responsive during your tenancy.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Lauren has been really friendly and…

Lauren has been really friendly and helpful!

Ashley · 13 February 2023

Agent replied · 24 October 2024

Hi AshleyThank you for posting your recent review. I am sure Lauren will be very grateful for your kind words. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Knowledgeable and Professional

High recommend Estate Agents.

Georgi · 17 May 2023

Agent replied · 24 October 2024

Hi Georgi,Thank you for posting your recent review. Its great that you would recommend us to others and we all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

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