Beresfords Writtle reviews in Chelmsford

Hi DaveMany thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi DaniaI very much appreciate you taking time out to post your review and I am pleased that you found our lettings team helpful throughout the process.Steven BondManaging Director - Residential Lettings

Hi IanI just wanted to reply personally to thank you for posting your recent review and giving us a 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Maria Thankyou for taking the time to leave your rating for our team at Writtle. We're glad we could help and look forward to working with you again in the future.

Hi Carolyn Thankyou for taking the time to leave 5 stars for our team at Writtle. We look forward to working with you again in the future.

Hi Ahsan,It has recently been bought to my attention you have left this review on Trust Pilot which is not a site we subscribe to. I am disappointed with your comments following my correspondence via email earlier this year, to which you failed to respond. At the time I explained there appeared to have been confusion with regards to a viewing you requested. Following investigation of this matter, I was disturbed to learn a member or our staff had been subjected to abusive language, which we will not tolerate under any circumstances. Alison Horsley, Customer Services Manager

Hi LorriAlthough we do not subscribe to Trustpilot, we have been made aware of your recent 1 star review. Unfortunately, your comments were brief and I am keen to find out more about your recent experience of dealing with us.We put a strong emphasis on customer service, and with hundreds of 5 star reviews on another renowned platform we are always disappointed to learn of any client who has been unhappy with the service they have received. You can tell me more by e-mailing: sb@beresfords.co.uk and I can then investigate further.Steven Bond - Managing DirectorResidential Lettings

Hi Haktan, Many thanks for the 4 star award for the team at our Writtle office. I am pleased you were impressed by the level of service extended to you as the team work hard to provide the best possible customer care. They will very much appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

Dear Charlotte, Many thanks for the 5 star review for our XXXX office, it is much appreciated. We hope to assist you again in the future. Alison Horsley, Customer Services Manager.