5/5
TrustpilotHelpful
Helpful, understanding caring.
Agent replied · 24 October 2024
We all very much appreciate your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings
Trusted Agent profile · Chelmsford
Beresfords Writtle reviews in Chelmsford
★★★★★
822 reviews across 2 platforms
1 St Johns Green, Writtle, CM1 3DZ, Chelmsford, CM1 3DZ
Part of Beresfords, see every office.
Beresfords's office in Chelmsford, at 1 St Johns Green, is rated 4.7 out of 5 across 822 reviews on two platforms, including 39 Google reviews rated 4.7.
Reviews
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleVery friendly and professional. Good understanding of my situation.
Agent replied · 11 November 2024
Hi Thankyou for taking the time to leave 5 stars and write a lovely review for our team at Writtle. We're glad we could help and look forward to working with you again in the future.
1/5
Trustpilotthey take very high fees that exceeds…
they take very high fees that exceeds 500 pounds with very bad services and very bad reference company
Agent replied · 24 October 2024
JonasI have just been alerted to the recent review you posted on Trustpilot.This is not a site we actively subscribe to but I wanted to respond to you regardless. Our charges made at the time in question were below £250 per tenant so I'm not sure how you arrived at a much higher figure. The referencing company we use are one of the largest in the UK and conduct comprehensive referencing but the process is exactly the same for every application. We are ultimately employed by the landlord and therefore never apologise for utilising the services of an established company who undertake professional referencing. Naturally I would be keen to find out more about the other issues you experienced so please feel free to contact me via sb@beresfords.co.ukSteven BondManaging Director - Residential Lettings
5/5
TrustpilotVery efficient and helpful
Very efficient and helpful, have just rented a house though Beresfords.The whole process very was very smooth, friendly and helpful staff!Would definitely recommend this company.
1/5
GoogleExtremely rude staff. You catch more flies with honey than vinegar, clearly they don't realise that. Don't think they even put the offer forward to the vendor, though this is a legal requirement. Avoid this agency!
5/5
TrustpilotVery pleasant
Very pleasant, knowledgable and professional staff who keep on top of matters and push things along effectively. The valuation was more accurate than other agents.
5/5
GoogleVery helpful and professional
Agent replied · 11 November 2024
Hi Chris, Many thanks for the 5 star review. Susie and her team at our Writtle office are committing to delivering the best possible customer service and will very much appreciate your positive comments. Alison Horsley, Customer Services Manager.
5/5
TrustpilotA very professional and helpful…
A very professional and helpful service, particularly from Lyn Ray and Lauren Wilson. Very friendly and reassuring.
5/5
GoogleProfessional and efficient, everything you want from an agent. Matt from the Writtle branch was helpful, friendly, and kept us informed at every stage of our purchase. Would definitely recommend.
5/5
TrustpilotAmazing
.very happy
Agent replied · 20 March 2026
Hi Alex Thank you for providing your review. We all appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotVery professional
Rating only, no written review.
Agent replied · 22 February 2026
Thank you for taking the time to post your 5 star award. It is pleasing to know you were impressed with the level of service you received and we thank you for sharing your experience. Alison Horsley, Customer Service Director.
5/5
TrustpilotThanks
5/5
GoogleRating only, no written review.
Agent replied · 22 May 2025
Hi Andrew, Many thanks for the 5 star award for the team at our Writtle office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
Trustpilotvery helpful and friendly
Rating only, no written review.
Agent replied · 22 December 2024
Hi CherryThanks for your positive feedback following your recent dealings with our local lettings team. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotA lovely experience every time!
Rating only, no written review.
Agent replied · 22 December 2024
Hi NatalieThanks for your feedback and I am pleased that you have had a positive experience whilst dealing with us on a number of separate occasions.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat service
Agent replied · 22 December 2024
Hi JackJust a brief response back from me to thank you for taking time out to provide us with your feedback following your recent dealings with our lettings team.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotDebby and the team are great!!
Rating only, no written review.
Agent replied · 22 December 2024
Hi JonThanks for your positive feedback regarding Debby and the rest of our lettings team in Braintree. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleRating only, no written review.
Agent replied · 11 November 2024
Many thanks David for your 5 star award for our Writtle office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. Alison Horsley, Customer Service Manager
5/5
TrustpilotAlways helpful and friendly.
Rating only, no written review.
Agent replied · 24 October 2024
I am pleased that you found our staff both helpful and friendly during your recent dealings with us.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotExcellant service from Rob and Charlie
Rating only, no written review.
Agent replied · 24 October 2024
Hi TheresaMany thanks for your positive comments regarding Rob and Charlie. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotExcellent service by professional team.
Rating only, no written review.
Agent replied · 24 October 2024
Hi AndreiI’m so pleased that our local team impressed you during your recent dealings with them. Thank you for your 5 star award.Steven Bond Managing DirectorResidential Lettings
5/5
TrustpilotGood service
Excellent service
Agent replied · 24 October 2024
Hi AngelaThanks for taking time out to provide us with your feedback. I am pleased that you were impressed with the service provided by our local lettings team and we are all grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleExcellent
Agent replied · 11 November 2024
Thank you Karen for the great review for the team at our office in Writtle. I am pleased you were impressed with the quality of service received and appreciate you taking the time to post your 5 star award. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
TrustpilotGreat service
Very helpful
Agent replied · 24 October 2024
HI Emmanuel,Thanks for taking time out to provide your positive feedback, having recently dealt with our local lettings team. We are all very grateful for the 5-star rating.Steven BondManaging Director - Residential Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
