Trusted Agent profile · Chelmsford
★★★★★
823 reviews across 2 platforms
1 St Johns Green, Writtle, CM1 3DZ, Chelmsford, CM1 3DZ
Part of Beresfords, see every office.
Beresfords's office in Chelmsford, at 1 St Johns Green, is rated 4.7 out of 5 across 823 reviews on two platforms, including 39 Google reviews rated 4.7.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
TrustpilotVery great people everything is…
Very great people everything is explained in details so you can understand everything verg quick work they are the best!
Hi NataliaJust a quick response to thank you for your positive feedback and 5 star rating.Steven BondManaging Director - Residential Lettings
5/5
Trustpilotvery thorough when dealing with my…
very thorough when dealing with my tenancy as a landlord and kept me up to date with progress
Hi SajiveThanks for posting your recent review. I was pleased to read that you found the approach of our lettings team thorough throughout and that they kept you updated from start to finish. We are all very grateful for your 5-star rating.Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotReally friendly and pleasant service…
Really friendly and pleasant service from all involved would recommend 100%
Hi JoshThanks for your comments. I am pleased that you were impressed with the service provided to you recently by our local lettings team and it is great that you would not hesitate in recommending us to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotReally nice people and helpful nice…
Really nice people and helpful nice teamwork
Hi Cristiano,Many thanks for taking the time to post your review. It is great to read that your experience in working with Beresfords has been a positive one and we all really appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
Trustpilotprompt and informative.
prompt and informative.I was notified of any changes to rental situation. Tenants found quicklyResponded to questions within a day
Hi GemmaWe all really appreciate your positive feedback following your recent dealings with us and I am pleased that we were able to find suitable tenants for you very quickly.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGood personalised service
Good personalised service, attention to detail and very pleasant people to do business with. We would recommend them.
Hi MikeHaving read the contents of your recent review I just wanted to thank you personally for your kind words. I believe you dealt with our lettings team at Colchester and it is great that you would recommend us to others. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotFirst impression matters, very reliable staffs. I appreciate the commitment the staffs put in when I had issues with the house locks.
First impression matters. Very prompt in response to house issues.
Hi VickJust wanted to reply personally to say thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotVery helpful and always someone there…
Very helpful and always someone there to answer any questions.
Hi IanMany thanks for providing your feedback. I am pleased that you found our local lettings team helpful and able to answer your questions. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotCan highly recommend!
Couldn't have asked for a better service! Professional, friendly and extremely helpful throughout the entire sales process.
Hi Dan,Many thanks for the great review for our sales team. The guys work really hard to ensure a transaction goes through as smoothly as possible, keeping all parties regularly updated throughout the process. Your 5 star award and kind comments are much appreciated. We look forward to assisting you again in the future.Alison Horsley, Customer Services Manager
5/5
TrustpilotVery polite staff member visited to…
Very polite staff member visited to carry out house inspection. Both professional and curtious.
Hi CliveWe appreciate your feedback, and it was good to read that our member of staff who recently provided you with a rental valuation was both professional and courteous. Many thanks for the 5-star rating!Steven Bond - Managing Director Residential Lettings
5/5
TrustpilotVery lovely and polite and made me feel…
Very lovely and polite and made me feel at ease as i have bad anxiety.
Hi GraceI just wanted to say thanks for taking the time out to post your recent review. We are all very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotThe whole team did a great job
The whole team did a great job. Very well organised and used Top class contractors
Hi PhilThank you for your positive comments. I am pleased that our lettings team met your expectations and that the relevant contractors appointed did a good job.Steven BondManaging Director - Residential Lettings
5/5
GoogleThe team have been an amazing support throughout buying a property. They could not have been more helpful and understanding and we highly recommend them!
Dear Rachel, Thank you for the 5 star review and positive comments. Susie and her team at our Writtle office are committed to delivering the best possible customer service and will really appreciate your kind words. Thank you for recommending Beresfords, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
TrustpilotVery friendly and communication is…
Very friendly and communication is great, very responsive and helpful
5/5
TrustpilotCorrine Cullen has excellent customer…
Corrine Cullen has excellent customer service.
Thank you for your positive feedback regarding the level of customer service provided to you by Corrine Cullen, our Inventory Clerk. I know that she will be very grateful for your kind words and we all very much appreciate your 5-star rating.Steven Bond Managing Director - Residential Lettings
4/5
TrustpilotVery good and professional service.
Very good and professional serviceBy Jessica Reed a very caring person, thank you.
Hi ColinWe really appreciate you taking the time to post your recent review. I am pleased that you found the approach of our lettings team professional. We always strive to provide the best level of service to each and every one of our customers.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotProfessional and friendly at the same…
Professional and friendly at the same time. Very thorough and fast response.
Hi JanaI am pleased that you found the approach of our staff both friendly and professional and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleA really good service from start to finish, Friendly, communicative and informed.PositiveResponsiveness, Professionalism
Hi Susie, Many thanks for the 5 star award for the team at our Writtle office. The team are all dedicated to providing the best possible customer service, from the first point of contact through to exchange and completion, keeping all parties updated regularly throughout the transaction. Your kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley
5/5
TrustpilotAlways great service
Always great service, helpful, knowledgable and quick responses. Would thoroughly recommend
Hi GemmaThank you so much for finding some time to post your recent review. I was pleased to read that you appeared to receive a consistently good level of service from our lettings team. It is great that you also find them helpful and knowledgeable. We really appreciate the fact that you would have no hesitation in recommending us to others.Steven BondManaging Director - Residential Lettings
4/5
TrustpilotI was very happy with the service I…
I was very happy with the service I received
HI PaulMany thanks for your feedback. I was pleased to read that you were happy with the service provided to you by our local lettings team.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat service
Happy with service and staff, better than previous experiences with other agents
Hi RobertMany thanks for taking the time to post your review. I am pleased that you were happy with the level of service provided by our staff and that the overall experience when dealing with us was more positive than previous dealings with other agents.We are also very grateful for your 5 star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
TrustpilotExcellent service
Excellent service. Found tenants almost immediately. Very thorough and professional,
Hi DebraI was pleased to read that we managed to find suitable tenants for you very quickly and that you found our service both thorough and professional. We are all very grateful for your 5 star rating.Steven BondManaging Director - Residential Lettings
1/5
GoogleTerribly rude and unhelpful agency. Worst that I have dealt with in months. Extremely stand offish.NegativeProfessionalism
Dear AA We note that you have left a 1 star rating but with no related comments. Naturally we are keen to know more so that we can improve our level of service wherever possible but unfortunately as you did not leave your name we are unable to trace you on our own internal database. It is very difficult for us to respond in a pro-active manner without a little more information so it would be great if you could find just a few minutes to tell us more about your experience. You can do so by emailing me personally on sb@beresfordsgroup.co.uk Many thanks Steven Bond Managing Director
5/5
TrustpilotHelpful
Helpful, understanding caring.
We all very much appreciate your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings
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