Trusted Agent profile · Chelmsford

Beresfords New Homes & Lands Feed reviews in Chelmsford

4.7

★★★★★ Excellent

780 reviews across 2 platforms

10 Springfield Lyons Approach, Springfield, springfield, CM2 5LB, Chelmsford, CM2 5LB

Part of Beresfords, see every office.

Beresfords's office in Chelmsford, at 10 Springfield Lyons Approach, is rated 4.7 out of 5 across 780 reviews on two platforms, including 20 Google reviews rated 4.8.

Google logo

4.8 / 5

20

Reviews on Google

This office

Trustpilot logo

760

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very efficient and helpful

Very efficient and helpful, have just rented a house though Beresfords.The whole process very was very smooth, friendly and helpful staff!Would definitely recommend this company.

Lisa · 20 October 2022

5/5

Trustpilot

Very pleasant

Very pleasant, knowledgable and professional staff who keep on top of matters and push things along effectively. The valuation was more accurate than other agents.

Mr · 26 June 2022

5/5

Trustpilot

A very professional and helpful…

A very professional and helpful service, particularly from Lyn Ray and Lauren Wilson. Very friendly and reassuring.

Julie · 19 October 2022

4/5

Google

Rating only, no written review.

Dean · 17 March 2026

Agent replied · 17 April 2026

Hi Dean, Thank you for your 5 star review for our Country and Village team. It is pleasing to know you were impressed by the level of service provided by the team. We appreciate you taking the time to share your experience and look forward to assising you again in the future. Alison Horsley, Customer Service Director.

5/5

Google

Rating only, no written review.

Tony · 15 June 2025

Agent replied · 22 July 2025

Thank you for taking the time to post your 5 star award, it is much appreciated. I am pleased your experience with our Country and Village sales team was positive. The team work really hard to ensure the moving process is as stress-free as possible and will look forward to assisting you again in the future. Alison Horsley, Customer Service Manage

5/5

Trustpilot

very helpful and friendly

Rating only, no written review.

Cherry · 9 December 2024

Agent replied · 24 December 2024

Hi CherryThanks for your positive feedback following your recent dealings with our local lettings team. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

A lovely experience every time!

Rating only, no written review.

Natalie · 4 December 2024

Agent replied · 24 December 2024

Hi NatalieThanks for your feedback and I am pleased that you have had a positive experience whilst dealing with us on a number of separate occasions.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service

Jack · 22 November 2024

Agent replied · 24 December 2024

Hi JackJust a brief response back from me to thank you for taking time out to provide us with your feedback following your recent dealings with our lettings team.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Debby and the team are great!!

Rating only, no written review.

Jon · 20 November 2024

Agent replied · 24 December 2024

Hi JonThanks for your positive feedback regarding Debby and the rest of our lettings team in Braintree. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Always helpful and friendly.

Rating only, no written review.

Consumer · 16 October 2024

Agent replied · 22 October 2024

I am pleased that you found our staff both helpful and friendly during your recent dealings with us.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Excellant service from Rob and Charlie

Rating only, no written review.

Theresa · 14 September 2024

Agent replied · 22 October 2024

Hi TheresaMany thanks for your positive comments regarding Rob and Charlie. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Excellent service by professional team.

Rating only, no written review.

Andrei · 10 September 2024

Agent replied · 22 October 2024

Hi AndreiI’m so pleased that our local team impressed you during your recent dealings with them. Thank you for your 5 star award.Steven Bond Managing DirectorResidential Lettings

5/5

Trustpilot

Good service

Excellent service

Angela · 14 July 2024

Agent replied · 22 October 2024

Hi AngelaThanks for taking time out to provide us with your feedback. I am pleased that you were impressed with the service provided by our local lettings team and we are all grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service

Very helpful

Emmanuel · 22 January 2024

Agent replied · 22 October 2024

HI Emmanuel,Thanks for taking time out to provide your positive feedback, having recently dealt with our local lettings team. We are all very grateful for the 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Friendly staff and are able to advise

Rating only, no written review.

Sarah · 27 September 2023

Agent replied · 22 October 2024

Hi Sarah,I just wanted to thank you personally for taking the time to leave your review. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Melissa was really helpful

Rating only, no written review.

Davita · 7 September 2023

Agent replied · 22 October 2024

Hi Davita,This is just a response to your recent review to say that I was pleased to read your comments regarding Melissa and to say a big thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Everything went smoothly and on time

Rating only, no written review.

Cliff · 29 July 2023

Agent replied · 22 October 2024

Hi CliffThanks for taking time out to provide us with your feedback. I am pleased that everything ran smoothly for you. We are all grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Great service.

Rating only, no written review.

Sam · 15 July 2023

Agent replied · 22 October 2024

Hi SamMany thanks for providing your feedback. I am pleased that you were impressed with the service provided by our lettings team.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Simply good efficient service

Rating only, no written review.

David · 30 June 2023

Agent replied · 22 October 2024

Hi David,Thank you for taking the time to leave your review. We are all very grateful for your kind words and 5-star rating.Steven Bond Managing Director - Residential Lettings

4/5

Trustpilot

Good experience overall

Rating only, no written review.

Sean · 11 June 2023

Agent replied · 22 October 2024

Hi Sean,Thank you for the 4 star award for our team. I am pleased you were impressed with the service received and thank you for sharing your experience. We look forward to assisting you again in the future.Alison Horsley, Customer Service Manager

5/5

Trustpilot

ver helpful staff

Rating only, no written review.

Gary · 2 April 2023

Agent replied · 22 October 2024

Hi Gary,I was pleased to read that you have been happy with the service you have received from our staff at Beresfords and we thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Staff was really helpful and kind

Rating only, no written review.

Muhammad · 16 July 2022

Agent replied · 22 October 2024

Hi MuhammadI just wanted to reply to you personally to thank you for taking time out to post your recent review. Pleased to read that you found our staff helpful throughout the moving process and we are really grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

1/5

Trustpilot

Not helpful throughout the process.

Rating only, no written review.

Reuben · 16 June 2022

Agent replied · 22 October 2024

Hi Reuben,Having seen your recent 1 star review, I am naturally concerned and disappointed with the comments made within. Following an appraisal of your file and subsequent conversations with the individuals concerned, I understand you have now completed on your purchase. Although I understand the process was a little slow, unfortunately, transactions are generally taking longer in the current climate. There are often issues which may arise, but there is a legal process which needs to take place before exchange can happen and this is often out of our control.I appreciate it must have been very frustrating for you to find, upon completion, the seller had only left one set of keys at the property. We have been advised another set will be dropped into the office but again this is beyond our control and I apologise for any inconvenience caused as a result.I wish you many happy years in your new home and hope that we can be of assistance in the future.Alison Horsley, Customer Services Manager

5/5

Trustpilot

Great service through out

Rating only, no written review.

Dave · 12 June 2022

Agent replied · 22 October 2024

Hi DaveMany thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings

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