Trusted Agent profile · Chelmsford
★★★★★
779 reviews across 2 platforms
10 Springfield Lyons Approach, Springfield, springfield, CM2 5LB, Chelmsford, CM2 5LB
Part of Beresfords, see every office.
Beresfords's office in Chelmsford, at 10 Springfield Lyons Approach, is rated 4.7 out of 5 across 779 reviews on two platforms, including 20 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Beresfords New Homes & Lands Feed hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
TrustpilotVery great people everything is…
Very great people everything is explained in details so you can understand everything verg quick work they are the best!
Hi NataliaJust a quick response to thank you for your positive feedback and 5 star rating.Steven BondManaging Director - Residential Lettings
5/5
Trustpilotvery thorough when dealing with my…
very thorough when dealing with my tenancy as a landlord and kept me up to date with progress
Hi SajiveThanks for posting your recent review. I was pleased to read that you found the approach of our lettings team thorough throughout and that they kept you updated from start to finish. We are all very grateful for your 5-star rating.Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotReally friendly and pleasant service…
Really friendly and pleasant service from all involved would recommend 100%
Hi JoshThanks for your comments. I am pleased that you were impressed with the service provided to you recently by our local lettings team and it is great that you would not hesitate in recommending us to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotReally nice people and helpful nice…
Really nice people and helpful nice teamwork
Hi Cristiano,Many thanks for taking the time to post your review. It is great to read that your experience in working with Beresfords has been a positive one and we all really appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
Trustpilotprompt and informative.
prompt and informative.I was notified of any changes to rental situation. Tenants found quicklyResponded to questions within a day
Hi GemmaWe all really appreciate your positive feedback following your recent dealings with us and I am pleased that we were able to find suitable tenants for you very quickly.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGood personalised service
Good personalised service, attention to detail and very pleasant people to do business with. We would recommend them.
Hi MikeHaving read the contents of your recent review I just wanted to thank you personally for your kind words. I believe you dealt with our lettings team at Colchester and it is great that you would recommend us to others. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotFirst impression matters, very reliable staffs. I appreciate the commitment the staffs put in when I had issues with the house locks.
First impression matters. Very prompt in response to house issues.
Hi VickJust wanted to reply personally to say thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotVery helpful and always someone there…
Very helpful and always someone there to answer any questions.
Hi IanMany thanks for providing your feedback. I am pleased that you found our local lettings team helpful and able to answer your questions. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotCan highly recommend!
Couldn't have asked for a better service! Professional, friendly and extremely helpful throughout the entire sales process.
Hi Dan,Many thanks for the great review for our sales team. The guys work really hard to ensure a transaction goes through as smoothly as possible, keeping all parties regularly updated throughout the process. Your 5 star award and kind comments are much appreciated. We look forward to assisting you again in the future.Alison Horsley, Customer Services Manager
5/5
TrustpilotVery polite staff member visited to…
Very polite staff member visited to carry out house inspection. Both professional and curtious.
Hi CliveWe appreciate your feedback, and it was good to read that our member of staff who recently provided you with a rental valuation was both professional and courteous. Many thanks for the 5-star rating!Steven Bond - Managing Director Residential Lettings
5/5
TrustpilotVery lovely and polite and made me feel…
Very lovely and polite and made me feel at ease as i have bad anxiety.
Hi GraceI just wanted to say thanks for taking the time out to post your recent review. We are all very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotThe whole team did a great job
The whole team did a great job. Very well organised and used Top class contractors
Hi PhilThank you for your positive comments. I am pleased that our lettings team met your expectations and that the relevant contractors appointed did a good job.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotVery friendly and communication is…
Very friendly and communication is great, very responsive and helpful
5/5
TrustpilotCorrine Cullen has excellent customer…
Corrine Cullen has excellent customer service.
Thank you for your positive feedback regarding the level of customer service provided to you by Corrine Cullen, our Inventory Clerk. I know that she will be very grateful for your kind words and we all very much appreciate your 5-star rating.Steven Bond Managing Director - Residential Lettings
4/5
TrustpilotVery good and professional service.
Very good and professional serviceBy Jessica Reed a very caring person, thank you.
Hi ColinWe really appreciate you taking the time to post your recent review. I am pleased that you found the approach of our lettings team professional. We always strive to provide the best level of service to each and every one of our customers.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotProfessional and friendly at the same…
Professional and friendly at the same time. Very thorough and fast response.
Hi JanaI am pleased that you found the approach of our staff both friendly and professional and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotAlways great service
Always great service, helpful, knowledgable and quick responses. Would thoroughly recommend
Hi GemmaThank you so much for finding some time to post your recent review. I was pleased to read that you appeared to receive a consistently good level of service from our lettings team. It is great that you also find them helpful and knowledgeable. We really appreciate the fact that you would have no hesitation in recommending us to others.Steven BondManaging Director - Residential Lettings
4/5
TrustpilotI was very happy with the service I…
I was very happy with the service I received
HI PaulMany thanks for your feedback. I was pleased to read that you were happy with the service provided to you by our local lettings team.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat service
Happy with service and staff, better than previous experiences with other agents
Hi RobertMany thanks for taking the time to post your review. I am pleased that you were happy with the level of service provided by our staff and that the overall experience when dealing with us was more positive than previous dealings with other agents.We are also very grateful for your 5 star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
TrustpilotExcellent service
Excellent service. Found tenants almost immediately. Very thorough and professional,
Hi DebraI was pleased to read that we managed to find suitable tenants for you very quickly and that you found our service both thorough and professional. We are all very grateful for your 5 star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotHelpful
Helpful, understanding caring.
We all very much appreciate your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings
1/5
Trustpilotthey take very high fees that exceeds…
they take very high fees that exceeds 500 pounds with very bad services and very bad reference company
JonasI have just been alerted to the recent review you posted on Trustpilot.This is not a site we actively subscribe to but I wanted to respond to you regardless. Our charges made at the time in question were below £250 per tenant so I'm not sure how you arrived at a much higher figure. The referencing company we use are one of the largest in the UK and conduct comprehensive referencing but the process is exactly the same for every application. We are ultimately employed by the landlord and therefore never apologise for utilising the services of an established company who undertake professional referencing. Naturally I would be keen to find out more about the other issues you experienced so please feel free to contact me via sb@beresfords.co.ukSteven BondManaging Director - Residential Lettings
5/5
GoogleExcellent communication and effort
Hi Kim, Many thanks for the 5 star review and kind comments for our Country and Village team. They are all committed to providing the best possible customer care and will really appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
TrustpilotVery efficient and helpful
Very efficient and helpful, have just rented a house though Beresfords.The whole process very was very smooth, friendly and helpful staff!Would definitely recommend this company.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Beresfords New Homes & Lands Feed hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
