Beresfords Chelmsford reviews

Hi ScottWe really appreciate you taking time out to provide your detailed feedback. So pleased that you found the approach of our lettings staff in Braintree informative, supportive and transparent. I know that the team will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi TareqI really appreciate you providing some feedback following your recent dealings with Cameron. I know he will be very grateful for your positive comments and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi BillyThanks for your feedback. I am pleased that Charlie explained everything to you clearly and was helpful throughout your dealings with him.Steven BondManaging Director - Residential Lettings

Hi KomalThanks for taking time out to provide us with your feedback following your recent dealings with our lettings department in Romford. I am so pleased that you had a positive experience with the team and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Debbie, Thank you for leaving us your recent review. Your kind words and 5-star rating are much appreciated. Steven Bond Managing Director - Residential Lettings

Hi CarleyThanks for posting your recent review. I was pleased to read that Alice has proved helpful and supportive during your search for a suitable property to rent. Steven BondManaging Director - Residential Lettings

Hi Dominika Thanks for posting your review. I am pleased that you experienced a professional service and it is great that you would recommend Beresfords to others. Steven Bond Managing Director - Residential Lettings

Hi Angela, Having read the contents of your review I wanted to investigate this matter a little further. Within our historical file notes there is clear evidence of an abundance of email correspondence between yourself and our Property Managers. In terms of the issue with the toilet, at no time from the point of the issue being reported and resolved were you left without a working toilet, and when you raised a particular query about the button used to flush the toilet a contractor was sent the following day, and the issue resolved. In terms of our out of hours service, they are on hand to resolve urgent issues only, so if something is reported then this will be picked up by one of our regular Property Managers when our office re-opens. Wherever possible, when a tenant contacts us to cancel a viewing appointment, we will notify those affected at the earliest opportunity if we are able to get hold of them. I am sorry that you have been unhappy with the level of service extended to you but I believe our internal file notes do indicate extensive efforts on behalf of our staff to assist you whenever something arises, but rest assured I have relayed your concerns on to the head of our Property Management Team. Steven Bond Managing Director - Residential Lettings

Hi Ganiyat Thank you for your kind words and 5-star rating, which is very much appreciated. Steven Bond Managing Director - Residential Lettings

Hi Brian,I wanted to thank you personally for taking the time to leave your positive review. It is great that Karen and her team in Upminster were able to source suitable tenants quickly and efficiently and I know they will all be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Sumera, Thanks so much for taking time out to provide your positive feedback. I am pleased that you were impressed with the service provided by our lettings team in Chelmsford, but particularly Tom. I know that he will be very grateful for your kind words. Steven Bond - Managing Director Residential Lettings

Thanks for taking time out to provide us with your feedback. I am pleased that you found our application process fast and efficient. We work hard at developing these so that customer experience is a positive one. It is refreshing when we receive these comments. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi ChristabelaThanks for your positive feedback. I am pleased you found Rylie helpful and professional. I am in no doubt that she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi RobWe really appreciate you taking some time to provide us with your feedback. Having been both a tenant and landlord of ours over the years you have been able to experience our service from both perspectives and it is great that in both instances we have managed to meet your expectations. Now that you are residing outside the UK I am pleased that we are able to provide you with the necessary peace of mind that the property which we manage on your behalf is in safe hands.Steven BondManaging Director - Residential Lettings

Thank you very much Beverley for your 5 star award and kind comments. We are pleased to hear you had such a great experience selling your property with the team at our Shenfield office and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

Hi Peter Thank you for providing us with your recent feedback. It was great to hear that you found the whole rental process to be a smooth and seamless one, thanks to the support and help you received from Lauren. As a landlord we understand how busy you schedules can be and that your time is precious, so to hear such kind words regarding the service you received from Lauren is pleasing to read. Steven Bond Managing Director - Residential Lettings

Hi Sophie I was pleased to read that the process of moving into your new house ran smoothly and that Abby and the lettings team in Chelmsford made the process as simple and swift as possible. Many thanks for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi JasonMany thanks for taking the time to post your review. I was pleased to read that you found Christine to be professional and helpful during your dealings with her. I know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Nalaka Thank you for your kind words regarding our lettings team in Chelmsford. We all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Jennifer Thank you so much for providing us with your feedback. We very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi CarolThank you so much for taking the time to provide us with your feedback. I was pleased to read that you found Lauren polite, helpful and efficient in her responses during your recent dealings with her.Steven BondManaging Director - Residential Lettings