Beresfords Chelmsford reviews

Hi PeterThank you for taking the time to post your recent review. I am not sure what specifically you refer to when mentioning 'the process'. I would be keen if you could email me directly with a little bit more information and why you feel it was intrusive and unnecessary. As a business we are always trying to improve the customer experience and the process in general, so it would be really useful to receive a little more feedback. To these ends I look forward to hearing back from you in due course.Steven BondManaging Director - Residential Lettings

Hi EyitayoI am pleased that you were impressed with the approach of our staff during your recent transaction. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Diego,Many thanks for providing your feedback. I was pleased to read that you found the approach of our team helpful and that they responded rapidly to any queries that were raised. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Ken,Many thanks for leaving your feedback. I am glad your experience with us has been a positive one and that you were kept informed of progress throughout. We are all very grateful for your 4-star rating.Steven BondManaging Director - Residential Lettings

Hi NataliaJust a quick response to thank you for your positive feedback and 5 star rating.Steven BondManaging Director - Residential Lettings

Hi SajiveThanks for posting your recent review. I was pleased to read that you found the approach of our lettings team thorough throughout and that they kept you updated from start to finish. We are all very grateful for your 5-star rating.Steven Bond Managing Director - Residential Lettings

Hi JoshThanks for your comments. I am pleased that you were impressed with the service provided to you recently by our local lettings team and it is great that you would not hesitate in recommending us to others.Steven BondManaging Director - Residential Lettings

Hi Cristiano,Many thanks for taking the time to post your review. It is great to read that your experience in working with Beresfords has been a positive one and we all really appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi GemmaWe all really appreciate your positive feedback following your recent dealings with us and I am pleased that we were able to find suitable tenants for you very quickly.Steven BondManaging Director - Residential Lettings

Hi MikeHaving read the contents of your recent review I just wanted to thank you personally for your kind words. I believe you dealt with our lettings team at Colchester and it is great that you would recommend us to others. Steven Bond Managing Director - Residential Lettings

Hi VickJust wanted to reply personally to say thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi IanMany thanks for providing your feedback. I am pleased that you found our local lettings team helpful and able to answer your questions. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Dan,Many thanks for the great review for our sales team. The guys work really hard to ensure a transaction goes through as smoothly as possible, keeping all parties regularly updated throughout the process. Your 5 star award and kind comments are much appreciated. We look forward to assisting you again in the future.Alison Horsley, Customer Services Manager

Hi CliveWe appreciate your feedback, and it was good to read that our member of staff who recently provided you with a rental valuation was both professional and courteous. Many thanks for the 5-star rating!Steven Bond - Managing Director Residential Lettings

Hi GraceI just wanted to say thanks for taking the time out to post your recent review. We are all very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi PhilThank you for your positive comments. I am pleased that our lettings team met your expectations and that the relevant contractors appointed did a good job.Steven BondManaging Director - Residential Lettings

Hi Susie, Many thanks for the 5 star award for the team at our Writtle office. The team are all dedicated to providing the best possible customer service, from the first point of contact through to exchange and completion, keeping all parties updated regularly throughout the transaction. Your kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley

Dear Rachel, Thank you for the 5 star review and positive comments. Susie and her team at our Writtle office are committed to delivering the best possible customer service and will really appreciate your kind words. Thank you for recommending Beresfords, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

Thank you for your positive feedback regarding the level of customer service provided to you by Corrine Cullen, our Inventory Clerk. I know that she will be very grateful for your kind words and we all very much appreciate your 5-star rating.Steven Bond Managing Director - Residential Lettings

Hi ColinWe really appreciate you taking the time to post your recent review. I am pleased that you found the approach of our lettings team professional. We always strive to provide the best level of service to each and every one of our customers.Steven BondManaging Director - Residential Lettings

Hi JanaI am pleased that you found the approach of our staff both friendly and professional and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Dear AA We note that you have left a 1 star rating but with no related comments. Naturally we are keen to know more so that we can improve our level of service wherever possible but unfortunately as you did not leave your name we are unable to trace you on our own internal database. It is very difficult for us to respond in a pro-active manner without a little more information so it would be great if you could find just a few minutes to tell us more about your experience. You can do so by emailing me personally on sb@beresfordsgroup.co.uk Many thanks Steven Bond Managing Director

Hi GemmaThank you so much for finding some time to post your recent review. I was pleased to read that you appeared to receive a consistently good level of service from our lettings team. It is great that you also find them helpful and knowledgeable. We really appreciate the fact that you would have no hesitation in recommending us to others.Steven BondManaging Director - Residential Lettings