5/5
Brilliant Support from Ben. Would highly recommend
Agent replied · 24 March 2026
Hi Jami, Thank you for your kind words about Ben. We're delighted to hear that you'd recommend our team to others. … More

Trusted Agent profile · Chelmsford · Essex
Verified
★★★★★
885 reviews across 1 platform
2 Tindal Square, Chelmsford, Essex, CM1 1EH
Part of Balgores, see every office.
Balgores's office in Chelmsford, Essex, at 2 Tindal Square, is rated 4.7 out of 5 across 885 reviews on 1 platform, including 885 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
Brilliant Support from Ben. Would highly recommend
Hi Jami, Thank you for your kind words about Ben. We're delighted to hear that you'd recommend our team to others. … More
5/5
Thank you to Chris and Daniel for making the rental of our property run smoothly from start to finish. Professional and reliable. Daniel was always there to answer our calls for any …
5/5
I recently rented through the Chelmsford office and dealt with Daniel. He was always friendly, courteous and helpful and always professional. He made every effort to make sure the move and the whole process went through smoothly and even …
5/5
Giovanni really gave a personal touch to the service. Tried to market the property with two other agents and they were unsuccessful. Giovanni took on the property and had it under offer in 2 weeks. He came as recommendation from my father in law and I would recommend him to anyone.
Thanks John for the kind remarks. Best wishes
5/5
Just wanted to say a massive thank you to Allannah and Bradley for all their help and support throughout the sale of my house . They both went above and beyond the call of duty in making the whole process as easy and straight forward as …
5/5
Thank you Koy Tate and all the team at Balgores for all your help finding a tenant and making the process easy.
5/5
We are delighted with the service we recieved from Balgores. The moving process was all taken care of and communication from our agent Daniel was great. Was a pleasure from start to finish.
5/5
Moving in a new house can be a rough process, but with Balgores Lettings was simple, smooth and fast. Sean helped me finding a flat within short notice and he was always available to answer to a million questions. He made the communication …
5/5
SPOKE has been a fantastic social media tool for our business, and Blake has been a delight to work with. He is always there to provide assistance and goes above and beyond. Highly reccomend!
5/5
I have only recently just dealt with Callum at Balgores Lettings in Chelmsford, I had a viewing with Him, Very professional Manner and very informative. Kept me in the loop with other properties He had available on the market and I would 100% Recommend.
5/5
Brad and the team have been incredibly helpful with handling the sale of our house. I was always able to contact somebody who knew what was going on with the sale. Brad had some great ideas to make the house more appealing in the current …
5/5
Balgores team were professional and persistent under very difficult times, they were always there to answer questions and respond. Allanah was excellent from start to finish always upbeat and determined. I was confident that she would sell our house.
1/5
Please add a phone number to talk to a support human. It is so frustrating dealing with chat box…. If anyone else uses REX and is finding the lack of support an issue please rate one star. Perhaps they will start paying attention to customers and add a phone number with a real human.
5/5
Quick buy and great at keeping in touch throughout the process to make it a smooth purchase, thank you
5/5
Balgores manage the letting of my flat. I have recently change tenants and couldn’t praise Daniel in lettings enough. Fantastic customer service. He went above and beyond. I would highly recommend Balgores.
5/5
Just bought my dream house in Chelmsford. Because it was our first house, we were very Paranoid. We were dealing with the great Ellie who was very patient and accommodating. We were did like 4 viewings through the process and she was there with the same smile every day. Highly recommended.
5/5
Daniel was extremely helpful and called the landlord immediately to get answers to the questions we had, would highly recommend
5/5
I would like to say that I have been very impressed with Allison from day one. She was quick to respond to any questions we had and her professionalism shone through. Just what we needed in what couldn't have been a daunting time. Would definitely recommend. Thanks again Allison.
I'm so pleased you were happy with the service I provided. It was a pleasure helping you and thank you for the lovely review
5/5
Tom and Sarah at Balgores we’re fantastic! Tom was great in the initial stages of our offer being accepted and then Sarah took over the sales progression. Sarah helped chase the solicitors where there was lots of back and forth with …
5/5
Hello I am so pleased with Karl tattler in moreton and becky in moreton and Lucy in heswall they are so professional and caring
1/5
Pay per email! Good at selling their product but then TERRIBLE support - They are reselling a product from another country so do not have database access, etc. Any group updates or changes require downloading your entire database to excel, copy-pasting the columns into to a separate "import" spreadsheet and then re-uploading! I think the fact the export spreadsheet is not in the correct format to be used as the import spreadsheet is a great example of how badly developed this CRM is. They need a support dept that can complete mass actions requests since users cannot perform these actions themselves on more than 1 contact at a time. *EDIT: I note they made reference to not wanting to stuff up the Match Alerts process currently in place so I did some investigation and it is already broken from several months ago and not sending(something they were apparently unaware of despite investigating my file and citing the importance of working match alerts as their reason for inaction in the below reply). Like I said support do not help, and management are good at selling the product but they have no idea what is going on so I think they must be resellers of some international CRM product. The web UI lacks the ability to select more than 5000 results from a contact search, etc. The support department cannot action any group updates or changes. You must do it yourself via the export/import process described above or pay a staffmember to update manually via the web page. If you are looking for a CRM, I would shop around for an alternative...
5/5
We were very happy with the service we received from Brad and the team at Balgores. They got lots of people to see our flat and sold it. I would recommend they to friends, family and anyone if you are looking to buy or sell.
5/5
Balgores have recently sold my mothers house, they managed to achieve over the asking price on the first viewing to a buyer they had on their books. Danny made sure the process was stress free and kept me updated throughout. I would definitely recommend Balgores!
5/5
I can not thank Micheal Bacon enough for helping me find somewhere to live. He was so friendly and heplful, i explained the problems i had been facing when looking for somewhere. Micheal told me he could help me and he did. Within 24hours i …
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Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.
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