Trusted Agent profile
★★★★★
36 reviews across 1 platform
Burgundy Court, 64/66 Springfield Road, Chelmsford CM2 6JY
Ayers and Cruiks's Chelmsford office at Burgundy Court is rated 4.1 out of 5 across 36 reviews on 1 platform. The 36 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
TrustpilotVery efficient
Very efficient, polite and helpful staff. Jo our estate agent was brilliant! Highly recommend
Hi Danny, Many thanks for your positive review. Joe will be delighted with the lovely comments and your recommendation.
5/5
TrustpilotContractor working on behalf of Ayers and Cruiks
Fantastic team to work for all round. Great communication, always a pleasure to deal with!
Thank you so much for your kind feedback! It’s a real pleasure working with contractors like yourself, and we’re glad to hear you’ve had a positive experience with our team. We pride ourselves on clear communication and strong working relationships, so your comments mean a lot. We look forward to continuing to work together! Ayers & Cruiks
5/5
TrustpilotGreat service
Great service - quick response times and easy to work with!
Thank you for your great feedback! We’re really pleased to hear you found our service responsive and easy to work with. Your comments are much appreciated, and we’re always here to help whenever you need us! Ayers & Cruiks
5/5
TrustpilotRita and holly are fantastic
Rita and holly are fantastic. They
Hi Matthew, Thank you so much for your wonderful review. We are delighted to hear that Rita and Holly have provided such a positive experience. Their dedication, responsiveness, and commitment to excellent communication are qualities we greatly value, and we will be sure to share your kind words with them. Thank you for taking the time to leave such fantastic feedback.
5/5
TrustpilotCommunication was clear and prompt and…
Communication was clear and prompt and contracts all signed with in a week. Highly recommend.
Thank you for your wonderful feedback! We’re delighted to hear that you found our communication clear and prompt, and that we were able to get all contracts signed within a week. Your recommendation means a lot to us. If you ever need anything in the future, we’re always here to help.
5/5
TrustpilotCameron did a outstanding job even when…
Cameron did a outstanding job even when things dragged on
Thank you very much for your kind review. We’re delighted to hear that Cameron provided an outstanding service, and we really appreciate your patience during the process. Your feedback is greatly appreciated, Many thanks Ayers & Cruiks
5/5
TrustpilotHad good dealings with Ayers & Cruiks
Had good dealings with Ayers & Cruiks, Southend. Always responded promptly and professionally.
Thank you so much for your kind review! We’re really pleased to hear you’ve had good experiences with Ayers & Cruiks in Southend. Our team works hard to respond promptly and professionally, so it’s great to know that this came through in your dealings with us. If there’s ever anything more we can help with, we’re always here.
1/5
TrustpilotAyers and Cruiks are a disgrace!
Ayers and Cruiks and in particular Kevin Cruiks the owner of the business cost us a considerable amount in our sale of our flat due to his negligence. Actually on frequent occasions he dropped the ball and never offered so much as an apology.
5/5
TrustpilotThe staff are lovely all so helpful
Thank you for your 5 star review Mia. At Ayers & Cruiks our staff are dedicated to providing helpful and friendly advice to all our customers. We really appreciate you taking the time to leave positive feedback and look forward to working with you again soon. Kind Regards Ayers & Cruiks
1/5
TrustpilotAwful letting agents
Awful letting agents. They only want your money and an easy life. I rent a retail premises from Ayers & Cruiks and they make no contact regarding changes or any information at all. They are rude and aggressive and do not inform your landlord when requested. Do not lease your property through this company as you will be paying money for zero effort on their part.
1/5
TrustpilotWorst estate agents
One of the worst and inept staff to deal with regarding lettings ,keep fobbing people off and the lady in the office Anna very rude phone manner .The lady landlord who owns estate office Pitsea should reconsider having these guys manage her letting dreadful service and if you don't call them they certainly won't call you
1/5
TrustpilotAbsolute waste of time, AVOID
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ayers and Cruiks's Chelmsford office has 36 reviews across 1 platform: 36 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Ayers and Cruiks is rated 4.1 out of 5 across all 36 reviews, checked 9 October 2026.
Ayers and Cruiks, Burgundy Court, 64/66 Springfield Road, Chelmsford CM2 6JY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.