Every review we hold for the Cheadle office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been a tenant with Stuart’s for almost 12 years and it’s always been positive. I haven’t had many issues with the property but any that I have had have been dealt with promptly and with friendly professionalism. There is no intrusion from them at all and the entire team are always helpful. I am always kept up to date with any changes in legislation with regards to what they are required to do or what they need me to do that I wasn’t already doing and any workmen who have needed to come round are always friendly and efficient.
Staci · 26 August 2020
Agent replied · 25 August 2024
Here's to the next 12 years :) thank you for taking the time to write such lovely comments!
★★★★★ 5/5
GoogleBeen with Stuart's a very short time but must admit to being impressed.
Clare, Olivia, Keith (I think) and Adele is who I've dealt with and all have been professional and human at the same time. When going to the property there was no secrets I was advised of any issues they had and also how they were fixed, information most estate agents wouldn't volunteer. We noticed an issue a few days after moving in (both us and them missed it, it happens) and had someone out the same day. People need to understand in life things go wrong and a company is judged on how they respond and so far so good with Stuart's. Would happily recommend them to friends and family.
Lee · 26 August 2020
Agent replied · 25 August 2024
Hello Lee, thank you for your 5-star review. We are delighted that you have had such a positive experience with Stuarts Homes and hope this continues throughout your tenancy. Kind Regards Adele
★★★★★ 5/5
GoogleStuarts have been amazing to deal with throughout moving in and obtaining the lease of the flat for my grandparents. The maintenance portal is really easy to use and makes raising things simple and straightforward. Due to personal …
Abbie · 16 February 2026
Agent replied · 16 April 2026
Thank you Abbie and all the best to you and your family!
Jack
★★★★★ 5/5
GoogleWe have rented a few apartments over the years with various letting agents and Stuarts have been by far the best! Their customer service is brilliant. Fortunately we didn't have any major issues but any small niggles were looked into and resolved promptly. Other agents are quick to try and pinch your pennies but Stuart's thorough check-out process means they give you every opportunity to keep as much of your deposit as possible. A special thanks to Amanda and Claire. We wish you continued success in the future!
Imran · 27 August 2019
Agent replied · 25 August 2024
Good morning, it was lovely to come into work today to receive this five star review, you have been great tenants and we wish you many years of happiness in your new home. Many thanks Amanda Adams
★★★★★ 5/5
GoogleA fantastic agency made up of professional people with genuinely kind hearts. Reliable, supportive and a pleasure to work with. I truly appreciate all that they have done and would highly recommend them.
E · 16 March 2026
Agent replied · 16 April 2026
Thank you so much, we hope you are nice and settled in your apartment and look forward to seeing you soon.
Jack
★★★★★ 5/5
GoogleWe moved to U.K in 2015 and it was our first rented property. The whole process was carried out in friendly and smooth way. We rented the property for more than 2 yrs and we were facilitated and dealt in very effective, efficient and professional way. Unfortunately land lord decided to sale the property so we have to find a new place. The move out process is as smooth and clearly communicated as the move in was. We would certainly recommend Stuart properties and would love to seek their assistance in future. Special thanks to Colin and his team who were always there for us. Warm personal regards from our family!
Syed · 27 August 2018
Agent replied · 25 August 2024
Hi Mr Hassan, Thank you for your great comments, I am glad your whole process with Stuarts was a good one from Move In right through to Move Out. We have enjoyed having you as a tenant and hopefully if you ever need a property to rent in the future you will come back to Stuarts. Amanda Adams
★★★★★ 5/5
GoogleI've rented through Stuart's for 5 1/2 years and Colin and the team have always been friendly and helpful. Any maintenance required was dealt with quickly and efficiently and I was always kept informed if anyone needed access when I was away from the flat.
I have recently left the flat which has been my home for the past 5 1/2 years and the leaving process was hassle free and simple and my deposit returned without delay.
Thanks to everyone at Stuarts for making my rental a pleasant and enjoyable one.
Terry · 27 August 2018
Agent replied · 25 August 2024
Thank you for your review, you have been a great tenant, we wish you all the best for your future. Regards the team at Stuarts; Colin, Clare, Margaret, Amanda, Lewis and Vicky.
★★★★★ 5/5
GoogleI have viewed many properties, mainly through major agencies, and have never been so impressed as to feel compelled to give positive feedback and leave a review.
On arrival for my viewing, Jack was very welcoming and in the space of 10-15mins, he was thoroughly informative and courteous. It was refreshing to have an agent take the time to engage in conversation, taking an interest in my situation, giving reassurance of minor repairs that would be completed, and impressively taking into consideration the needs of my son, who has Autism, in such a compassionate and understanding manner.
Jack's professionalism was of a noticably high standard and the appointment felt warm and personalised, which is incredibly rare and certainly sets Stuarts apart from every major agency.
I genuinely would be delighted to rent a property through Stuart Homes, and I'm rather hoping the right house becomes available through them as this one wasn't quite right for my sons needs.
I would absolutely highly recommend Stuarts Homes without hesitation, and hope to see them thrive as an independent business.
FCN · 11 December 2023
★★★★★ 1/5
GoogleI don’t have a good experience with their services and the £380 fee for holding fee is a joke, you don’t get it back, what agency cost you had? If you have 10 costumers like me is a good business!
Learn my lesson!!!
Never again!
Daniel · 16 November 2025
Agent replied · 23 November 2025
Hi Daniel,
We’re sorry to hear that you felt the need to leave a negative review, and we appreciate you taking the time to share your feedback. As mentioned previously, we are still awaiting your response regarding the partial refund offered.
For clarity, taking a holding deposit is standard practice within the lettings industry, and we provided you with the holding fee agreement before any payment was made, outlining all terms and conditions transparently which you reviewed and signed. Unfortunately, you were unable to meet the referencing requirements, and you also advised us that you did not have the time to provide the necessary documentation for the process to be completed.
We always aim to be transparent about our fees, including the holding deposit, which is fully explained before any payment is made and is only retained in specific circumstances as outlined in the agreement and the Tenant Fees Act. We are sorry that this experience has left you feeling dissatisfied. Should you wish to discuss the matter further or proceed with the partial refund, we are still here and happy to help.
Kind regards,
The Stuarts Team
★★★★★ 5/5
GoogleI have been renting through Stuart’s homes for about 3 years now and they have been first class every step of the way. They are very professional but at the same time have that true family feel which makes a huge difference for me. I have never had any problems with them at all.
Paul · 10 August 2025
Agent replied · 25 August 2024
Hi Paul, Thank you for your review and recognition of our family business ethics!
★★★★★ 5/5
GoogleI have viewed many properties, mainly through major agencies, and have never been so impressed as to feel compelled to give positive feedback and leave a review.
On arrival for my viewing, Jack was very welcoming and in the space of 10-15mins, he was thoroughly informative and courteous. It was refreshing to have an agent take the time to engage in conversation, taking an interest in my situation, giving reassurance of minor repairs that would be completed, and impressively taking into consideration the needs of my son, who has Autism, in such a compassionate and understanding manner.
Jack's professionalism was of a noticably high standard and the appointment felt warm and personalised, which is incredibly rare and certainly sets Stuarts apart from every major agency.
I genuinely would be delighted to rent a property through Stuart Homes, and I'm rather hoping the right house becomes available through them as this one wasn't quite right for my sons needs.
I would absolutely highly recommend Stuarts Homes without hesitation, and hope to see them thrive as an independent business.
Em · 26 October 2023
★★★★★ 5/5
GoogleA very competent professional company.
As a Landlord I can’t speak highly enough about the service Stuart’s give. Very prompt, curtious, reliable and their paper work and documentation superb. They take away the burden of worrying if all the legal side has all the necessary bib and braces. Legislation is changing constantly and mostly in favour of the Tenant. Stuart’s a are on the ball. I’ve tried other Agents, but Stuart’s set the benchmark.
Andrea · 27 August 2019
Agent replied · 25 August 2024
Hello Andrea, Thank you so much for this 5 star review! It is much appreciated! The staff at Stuarts are lucky to have such wonderful Landlords! Kindest Regards, Olivia@Stuarts
★★★★★ 5/5
GoogleAs a landlord I feel very well looked after. Attention to detail, thinking, pragmatism and communication are only some of the qualities that you certainly won't find everywhere.
Iain · 16 March 2026
Agent replied · 16 April 2026
Hi Iain,
Thank you for the 5 Star Review! We really appreciate it!
Kind regards,
Olivia
★★★★★ 5/5
GoogleBest experience so far with a Property agency.
Its rare to find such nice people and Amanda, Jack and Olivia I met are just awesome.
My wife was communicating with them in start of our tenancy and she used to say that these guys are really wonderful and I started dealing with them while ending our tenancy and it turned out my wife was right. They are clear in communication, always prompt in responding to emails, and moreover they are really helpful.
If I ever need to manage my property or anything related to properties in future it will definitely be Stuart’s (without any doubt) who will take care of it.
I can't recommend them enough as they go above and beyond in helping and supporting. They helped me in sorting some issues in the house even after completing my tenancy.
With Stuart’s I haven't faced a single issue and got to know such wonderful people.
Thank you Amanda, Jack, Olvia and the whole team. You guys are Awesome. Its nice meeting you all. Stay like this always.
Prateek · 26 August 2023
★★★★★ 5/5
GoogleI have viewed many properties, mainly through major agencies, and have never been so impressed as to feel compelled to give positive feedback and leave a review.
On arrival for my viewing, Jack was very welcoming and in the space of 10-15mins, he was thoroughly informative and courteous. It was refreshing to have an agent take the time to engage in conversation, taking an interest in my situation, giving reassurance of minor repairs that would be completed, and impressively taking into consideration the needs of my son, who has Autism, in such a compassionate and understanding manner.
Jack's professionalism was of a noticably high standard and the appointment felt warm and personalised, which is incredibly rare and certainly sets Stuarts apart from every major agency.
I genuinely would be delighted to rent a property through Stuart Homes, and I'm rather hoping the right house becomes available through them as this one wasn't quite right for my sons needs.
I would absolutely highly recommend Stuarts Homes without hesitation, and hope to see them thrive as an independent business.
Faith · 26 August 2023
★★★★★ 5/5
GoogleI must say the management team at Stuarts Homes are all bright young things but they are all very professional in their approach to giving service to Landlords and prospective tenants. As a landlord with over 30 years experience i have use their services on many occasions and i have been more than satisfied with the way they have handled my business. I have no hesitation in saying that if you want quick professional results try Stuarts you will not be disappointed.
Alan · 26 July 2024
Agent replied · 25 August 2024
Hi Alan - Thanks for this gleaming review! We really appreciate you sharing your experience!
★★★★★ 5/5
GoogleTook out a tenancy last September and the process was stress free, easy and everything ran on time.
I requested a little bit of repair work for the property and this was done swiftly and with no fuss, any questions I had were dealt with as soon as possible.
Since then they have kept me updated with any changes, notifying me of monthly receipts to my account, and gave plenty of time for their quarterly inspections.
Great staff, punctual, easy and friendly. Would recommend them highly.
Paul · 26 July 2024
Agent replied · 25 August 2024
Hi Paul - thank you for your great 5 Star Review! We are so pleased you are happy with the service Stuarts Homes offers!
★★★★★ 5/5
GoogleOur house has been rented out and managed by Stuarts for nearly 20 years - that speaks volumes in itself. I cannot praise them highly enough for their attention to detail and ultra efficiency. They are always on the ball and are thoroughly au fait and compliant with all legislation, etc., meaning that we don't have to worry about a thing. We have previously used other agents and they cannot come close to the professionalism of Stuarts. No problem is too big or too small for them to deal with, and they always communicate in a timely, open and friendly, but still professional, manner. I honestly don't think you could find a better agent.
Gavliz · 26 July 2024
Agent replied · 25 August 2024
Thank you for taking the time to write this great review!
★★★★★ 5/5
GoogleAbsolutely amazing people! Spent 3 amazing years in their property. All the issues were sorted with professionalism. If I ever got rich and buy home i will definitely trust them with my property 😂 anyway, thanks guys for everything …
Mazhar · 16 November 2025
Agent replied · 23 November 2025
Hi Mazhar,
Thanks for the great review - we are sad to see you go but wishing you all the best at your new place!
Kindest regards,
The Stuarts Team 😁
★★★★★ 5/5
GoogleDealt with many letting agents over the years but Stuarts have been by far the best. The team are always friendly, helpful and go out of their way to make things as easy and as smooth as possible. Massive thanks to Olivia, Adele, Colin and Clare. Whether you are looking to rent a property or have a property to rent, you will definitely be in safe hands with Stuarts.
Leon · 26 August 2020
Agent replied · 25 August 2024
Wow!
Thank you so much for all your kind words!!
From all the team at Stuarts.
★★★★★ 5/5
GoogleI have rented for several years and Stuart’s Homes are different to other agents I have had. They are very personable, very responsive and all staff are friendly. They have a clear fault reporting system and act quickly on issues. They staff are great communicators and more recently have ensured everyone understands the implications of the recent renters rights bill. They are a great family run agent. I would recommend highly
Stephen · 17 November 2025
★★★★★ 5/5
GoogleWe have been customer at Stuart Homes since 1997, this talks volume when at one point we had 8 properties under their management.
Wonderful family, excellent customer service and a great personal touch to their business.
We feel delighted to have been one the many happy clients.
Barry Saadian
Barry · 10 August 2025
Agent replied · 9 September 2025
Thank you for the amazing review!! We are honoured to have been working with you since 1997!
★★★★★ 4/5
GoogleI’ve had a fantastic experience with Stuart Homes, especially thanks to Amanda and Dianne. They’ve been professional, responsive, and attentive to every detail, making the rental process smooth and stress-free. Communication is always quick and friendly. I highly recommend Stuart Homes and look forward to things continuing to go well in the future!
JASMIN · 19 November 2024
★★★★★ 5/5
GoogleThe staff of Stuarts Homes was great. They were very helpful and answered all our questions. The process was quick and efficient. I’m very satisfied with the service.
Gary · 26 July 2024
Agent replied · 25 August 2024
Thank you Gary! We are pleased you have received a 5-Star service!
Kind regards,
Olivia @ Stuarts Homes
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