Every review we hold for the Chase Terrace office, from every platform, shown as written. First names only.
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5/5
TrustpilotFANTASTIC team, FANTASTIC service.
Chariot Estate agents have been amazing in selling out parents house. They kept us informed of all development, and have been BRILLIANT from putting the up for sale to completion. What Professional Team! Thank you David and your amazing team. I would highly recommend!
Alison Β· 25 November 2022
Agent replied Β· 5 July 2023
Hi Alison,
Thank you so much for the lovely review, it's been our pleasure to sell another property for you, wishing you all the very best for the future, Dave & the team.
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5/5
TrustpilotAbsolutely fantastic
Michelle and the whole team were absolutely fabulous. Was purchasing a property that ended up being complex and long, but they kept me up to date and chased for updates constantly. Would definitely recommend. Thank you again Michelle!
Laura Β· 15 May 2026
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5/5
TrustpilotLandlord support
I was new to being a landlord and was recommended to use Chariot Estates by a friend and I can fully understand why. They have helped and guided me throughout the process from advertising the property, finding tenants and today supported me with renewing a tenancy agreement. I would also highly recommend them, nothing is too much trouble whether you phone, email or pop into the office. A professional and friendly service.
Wend Β· 26 January 2024
Agent replied Β· 24 February 2024
Thank you so much for the lovely review, it's been a pleasure dealing with you and are hopeful of continuing our service for you, all the best Dave, Tina & the team.
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2/5
GoogleSo far, it has been hard work with this firm of Agents; it took 4 calls for the phone to be answered. A viewing was booked and the details of the property promised to be emailed me. Over two hours later, the information still has not arrived.
I trust this firm of Agents will take better care of their Sellers/Vendors as they need to improve on the Purchaser's side.
Sarah Β· 24 March 2024
Agent replied Β· 31 December 2023
Hi Sarah, it was myself Dave that spoken to you, have you checked your spam at all as I confirmed the viewing on our system straight away. However if you wish, I can call you tomorrow and confirm the viewing that you booked.
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5/5
TrustpilotBrilliant from start to end !!
Chariot Estates were brilliant from the start to the end of our sale ! Every member of staff is so friendly, helpful and knowledgeable. They were on the ball at every turn and it was one less stress to worry about. Can't recommend highly enough - fabulous team π
Leanne Β· 7 January 2025
Agent replied Β· 27 August 2025
Hi Leanne,
Thanks very much for the lovely review, it was a pleasure working with you and wish you all the very best for the future,
Dave & the team.
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5/5
TrustpilotNice and easy!
Kim, Dave, Michelle and Karina who dealt with my sale are very friendly and have an excellent response time which is key for ensuring the process is as smooth as possible.
Henna Β· 28 July 2025
Agent replied Β· 11 June 2026
Hi Henna,
Thank you for your lovely review, it's been a pleasure working with you on your purchase, all the best for the future,
Dave and the team
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5/5
TrustpilotRecently sold my house with Chariot
Recently sold my house with Chariot, despite the house sale being legally complicated, the team at Chariot were fantastic, they would keep me updated regularly and check in with both sides solicitors and the buyers and keep everybody aware of the process.
Whenever you would call the office, they knew exactly who you were and where your sale was and it felt personal and felt genuinely caring.
Would 100% recommend !! Thank you
Ash Β· 1 April 2025
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5/5
TrustpilotA huge thank you to the whole team atβ¦
A huge thank you to the whole team at chariots, they have been brilliant from start to finish! They have gone above and beyond throughout the process and we couldnβt have asked for any more!
Would highly recommend!
Thank you once again!
Kira Β· 21 February 2025
Agent replied Β· 11 June 2026
Hi Kira,
Thanks so much for the lovely review, it's been a pleasure to deal with you and your house sale and from all of the team we wish you all the very best for the future.
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1/5
GoogleLet us view a property but didn't allow to put a holding deposit down cause there's other people to view the property just say no and don't promise a call back and then not call
Foxain Β· 17 March 2026
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5/5
TrustpilotThe staff are so approachable and knowledgeable
Throughout our house move all the staff have been fantastically supportive, efficient, knowledgeable and above all so very approachable.
Helen Β· 25 October 2025
Agent replied Β· 26 December 2025
Hi Helen,
Thanks so much for the lovely review, it's been a pleasure helping you move to your new home, wishing you all the very best for the future.
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5/5
TrustpilotGreat family run property agency
I have been dealing with Chariot estates for many years now so have been fortunate enough to experience buying through them, having their help with my rental properties and also selling through them as well, and I can safely say that they are fantastic at all 3.They are an exceptionally knowledgable team and are always there to help when you need them, nothing is too much trouble for them and how they actually care is always visible.I have had experience with many of the local agents and in my opinion their customer service tops them all so I would highly recommend them to anybody looking for a top class agent in and around the Burntwood area.
Ryan Β· 5 October 2022
Agent replied Β· 5 July 2023
Hi Ryan,Thank you so much for the review and for your ongoing business, it's very much appreciated.
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5/5
GoogleThey have been great start to finish, I have only dealt with Tina face to face and she is 100% the heart and soul of this company. I have dealt with others over the phone and over email and has been brilliant, professional but yet personable! I only stayed 6 months at this property but if I was staying in the area I would be using them again! Congrats to you and your team for the high standing level of customer service I have received! I wish you all the best!
Billie-Jo Β· 24 March 2019
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5/5
TrustpilotHappy polite estate agents
What can I say they was so helpful with the sale great communication with us between the buyer highly recommended π
Mark Β· 28 May 2026
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5/5
TrustpilotDave and his team were fantastic
Dave and his team were fantastic. Supportive and helpful when I needed action to chivvy things along. We're happy to liaise with buyers for me and kept me informed.
Deb Β· 9 August 2024
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5/5
Facebook100% recommend Chariot Estates!!! From start to finish amazing service, so professional and friendly. Staff were there to help us and answer any questions we had. They made the whole process of selling a house smooth and easy to deal with. Also a big thank you to Dave who went above and beyond to help us, was always there to put our minds at rest and get the job done. Thank you!!!!!
Emily Β· 28 February 2019
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5/5
FacebookProfessional and friendly service was always received from Chariot Estates.
Staff were helpful and answered any questions we had, quickly and with efficiency, kept us up to date on everything.
They made the whole process of selling a house easy to deal with.
Also a big thank you to David for his help and advice.
Would definitely recommend this agency to others .
Many Thanks Chariots x
Trudy Β· 4 September 2020
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5/5
TrustpilotExcellent service all round
Gary Β· 15 November 2025
Agent replied Β· 26 December 2025
Hi Gary,
Thank you for the review. it's very much appreciated. Wishing you both all the very best for the future.
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5/5
TrustpilotExcellent service
Excellent service. We live completely out of the county yet the team still managed to sell my house in 48hrs! An easy and efficient process from putting our house on the market, regular updates and communication, professional and personable advice making us feel completely at ease. Weβve not had to do anything, the Chariot Estates team have done it all and I cannot fault their service. Highly recommend.
Vicki Β· 4 October 2022
Agent replied Β· 5 July 2023
Hi Vicki,Thank you so much for your positive review, it's been our pleasure to assist you in your house move, all the very best for the future,Team Chariots
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5/5
TrustpilotThe staff are absolutely fantastic
The staff are absolutely fantastic, friendly, professional & are very helpful. No matter what you need or needed was never too much. I would highly recommend this estate agents. I bought & sold my house through chariot estates.
Helen Β· 24 September 2025
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5/5
TrustpilotExcellent service and support providedβ¦
Excellent service and support provided during the purchase of my new property. Friendly staff. Thankyou so much
Alison Β· 24 February 2026
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5/5
TrustpilotFirst Class Agents
Chariots is a very professional, knowledgeable and approachable company that looks after all its customers. Chariots has been the Managing Agent for my letting properties for 10 years. Their service to both myself and more importantly to our tenants has been excellent. Properties are swiftly let to referenced tenants, and any property problems are immediately resolved.
Landlady Β· 29 September 2017
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5/5
FacebookWhat a fantastic agent! They went the extra mile when they sold my daughter and sons properties. Professional, knowledgeable, always giving expert advice. They were BRILLIANT! I would highly recommend Chariot Estates, taking the stress out of stressful house moving. Thank you David and Chariot team.
Alison Β· 29 June 2021
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5/5
TrustpilotExcellent Service
I have dealt with Chariot Estates for many years & I can say they have been fantastic through buying, renting & selling my property.
Calls and emails are answered promptly & they are always there to help/advise when you need it.
Nothing is to much trouble, highly recommend.
Kate Β· 1 March 2023
Agent replied Β· 5 July 2023
Hi Kate,
Thanks so much for the lovely review, it's been a pleasure to deal with you over the years!
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5/5
TrustpilotThis was the fourth house I have boughtβ¦
This was the fourth house I have bought through Chariotβs and although there were problems on the sellers end, I was kept in the loop by regular phone calls and emails with any updates that were happening. Lovely friendly staff too. Nothing is too much trouble, highly recommend!
Adrian Β· 6 October 2022
Agent replied Β· 5 July 2023
Hi Adrian,Thank you so much for the review, it's been a pleasure to deal with you over the years and long may it continue!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.