4/5
TrustpilotReally grate experience and the the…
Really good experience and the team were really supportive thought the process.
Agent replied · 19 June 2024
Thank you for your review.
Trusted Agent profile · Chard
Tilia Homes Western Chard reviews
★★★★★
535 reviews across 2 platforms
Forton Road, Chard, TA20 2FR
Tilia Homes Western's office in Chard, at Forton Road, is rated 3.6 out of 5 across 535 reviews on two platforms, including 7 Google reviews rated 3.7.
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Reviews
Every review we hold for the Chard office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotVery good customer service
Very good customer service. A few defects in the property.
Agent replied · 19 June 2024
Thank you for your review.
1/5
TrustpilotGo check Kier Living Truspilot
Kier Living rebranded to Tilia Homes. They think they can recreate a new trust pilot page and do away with their main page and bad ratings. Whatever rating they have on here is not accurate. Please be warned when purchasing from this seller.
5/5
TrustpilotPrompt
Prompt, professional and friendly service.
Agent replied · 19 June 2024
Thank you
1/5
TrustpilotDelays and empty promises
Delays in completion and empty promises. Be careful on pricing and dates sales people promise. I have been waiting since 1 year for completion and still no confidence on completion
5/5
TrustpilotGreat Service
Having been badly let down by a different developer we've been very pleased with Tilia Homes specifically janette Ager and site foreman Simon, on their customer service and responsiveness at sycamore Park Driffield
1/5
TrustpilotIf people knew that this lot is ex Kier…
If people knew that this lot is ex Kier Construction they would have a 40% less in sales Shoddy workmanship all around,
1/5
TrustpilotStill NO reply
still no reply. We're left with a hole in our wall, now getting ignored. Shabby workmanship. Absolutely appalling company. AVOID. No-one takes ownership of the case, not even the regional director.
1/5
TrustpilotRoundhouse Gate development
Roundhouse Gate development: They will give you false reassurance and then days before signing contracts will re market the house for 20k more without even telling you.
5/5
GoogleGreat houses, not a small pokey one, great family sizes, great location
1/5
TrustpilotStill no communication!
Still no communication, obviously your regional director doesn’t see it fit to reply to our formal complaint that has been on going since 2019!
1/5
GoogleAwful house poorly built no work redone if you have problem
1/5
TrustpilotStill waiting…
Still waiting for a formal reply to our complaint. You just keep ignoring us now, what kind of customer service is that?
1/5
TrustpilotHello 'AGAIN'!
Agent replied · 24 August 2024
Thank you for your feedback on your new home. We are sorry to hear of your concerns and experience. We will raise this with our Customer Care team to look into this further for you.
5/5
TrustpilotGreat work by Rafal Buzuk
Rating only, no written review.
Agent replied · 26 May 2026
Rafal will be delighted to hear your feedback, thank you for sharing your experience with Tilia Homes.
5/5
GoogleBeautiful Gorgeous place
1/5
TrustpilotSTILL AWAITING A FORMAL REPLY FROM THE…
STILL AWAITING A FORMAL REPLY FROM THE REGIONAL DIRECTOR. Worst company ever, would NOT recommend.
5/5
TrustpilotEllie was superb
Ellie was superb.
Agent replied · 21 March 2026
Thank you for sharing your experience with Tilia Homes and in particular your glowing review of Ellie, one of our Sales Consultants. We are delighted to hear that Ellie was able to provide a smooth buying journey for you.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
TrustpilotThanks for all your help and advice will
Rating only, no written review.
Agent replied · 19 June 2024
Thank you for your review.
5/5
GoogleRating only, no written review.
5/5
TrustpilotThanks
Great Service
Agent replied · 19 June 2024
Thank you for your review
4/5
TrustpilotReally appreciate
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Tilia Homes Western hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chard.
