Every review we hold for the Chard office, from every platform, shown as written. First names only.
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5/5
GoogleThey were fantastic from the outset. They handled my property as a letting and also when I went on to sell. As an overseas landlord, Cat kept in contact and always had advice when needed. Alex did a fantastic job of selling my house and whenever I was worried, I could email and he would help. They were understanding of the time difference and I couldnβt recommend them more. Big thanks to Alex, Cat and the team!
Karen Β· 26 August 2019
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5/5
GoogleThe team at Paul Fenton have been amazing in both the letting and sale of our propertyβ¦β¦always going above and beyond to ensure the best outcome for everyone involved - thanks guys!
Tina Β· 16 April 2025
Agent replied Β· 24 October 2024
Thank you very much for taking the time to review our service, kind regards Alex
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5/5
GooglePaul Fenton was a brilliant estate agents, I phoned every week to get an update whi h wasn't At all a problem, nothing was too much hassle and they bent over backs to communicated with our chain to find out Information to help with the sale moving forward, I would highly recommend Paul Fenton to friends and family.
Natasha Β· 27 January 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us such a lovely review Natasha. It is wonderful to hear such great feedback. All the very best to you both. Kind regards Alex
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5/5
GoogleMy partner and I purchased our first home through Fentons and we couldnt be happier. The level of service was professional and considerate, especially since we felt insecure as first time buyers.
Alex and his team were happy to answer any questions (no matter how small it may have sounded) and gave great advice on the finances and the procedures involved in our first house purchase. Really could not be happier with them ππ
Tristan Β· 26 August 2019
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5/5
GoogleA superb, friendly and professional service from Alex, Emma and the team. They went above and beyond for us throughout the entire selling process. We would 100% use Paul Fenton again and highly recommend them - they were amazing and supported us fantastically in what was a very stressful process at times. Thank you again!PositiveResponsiveness, Quality, Professionalism, Value
Lance Β· 25 August 2022
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5/5
GoogleAlex and his team were amazing throughout the whole process. They guided us every step of the way and did their upmost to ensure that our sale and purchase went through under a particularly stressful and time sensitive move. They pulled out all the stops to make it possible and feel we wouldn't have exchanged in time if it had not been for them.PositiveResponsiveness, Professionalism
Darren Β· 25 August 2021
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5/5
GoogleBoth Emma and Alex were really supportive throughout our purchase. Firstly with the initial contact with the building contractor and at the end just before completion. They kept us informed at each stage, when they received an update on timescales etc.
I would recommend Fentons and would definitely consider them if we were to market the house.
Sandra Β· 25 August 2022
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5/5
GoogleThe team at Paul Fenton's were a pleasure to work with. I couldn't be happier with the friendly high quality service I received. They were very accommodating and the communication was excellent I would happily recommend them.
Lee Β· 16 November 2025
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5/5
GoogleAbsolutely first class. We brought a property and obtained our mortgage through Paul Fenton Estate Agents / Financial Services. Alex, Jason and team could not do anymore to make the whole process smooth as possible and within our timeframe.
David Β· 26 August 2016
Agent replied Β· 24 August 2024
Thank you for your review. We hope you are enjoying your new home. Regards Alex
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5/5
GoogleThe whole team at Paul Fenton were brilliant throughout the purchase process. They kept in contact regularly and ensured as swift and smooth a process as possible, providing reassurance to a nervous buyer. I would definitely recommend them to future buyers/sellers and canβt thank them enough for helping us secure the perfect home for our next chapter.
Jennifer Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you for your kind review
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5/5
GoogleWe are really happy to recommend Paul Fenton Estate Agents. Great service from Emma and her team. We achieved our sale with multiple offers after the first two viewings. From start to finish, Emma kept us informed of what was happening. The service was Professional, Friendly and Responsive to our needs. We could not be happier.PositiveResponsiveness, Quality, Professionalism, Value
Paul Β· 25 August 2021
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5/5
GoogleWe couldn't be happier with our experience of Paul Fenton Estate Agents, they were informative and helpful every step of the way.
We had a few issues with our house purchase and all the Team couldn't have done more to assist us.
Emma Β· 27 January 2024
Agent replied Β· 24 August 2024
Hi Emma, thank you for your lovely review, there were quite a few obstacles thrown in the way of your purchase but we are delighted to have supported you and get it over the line. I hope you and the family enjoy living in your new home. Kind regards Alex
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5/5
Googlewe were impressed with how all of the team were always up to speed with the purchase of our new home & were always accommodating to meet us at the house to meet contractors. We would definitely recommend Paul Fenton & use them again in the future
James Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you James for taking the time to leave a review. Regards Alex
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5/5
GooglePaul Fenton are fantastic agents who have managed our rent for over two years. Cat is always extremely quick to respond if we ever need anything, and we've never had to worry about arranging checks or anything as she's always on the ball. I really recommend them.PositiveResponsiveness, Quality, Professionalism
Robert Β· 25 August 2021
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5/5
GoogleAlex and Emma and the team have been so helpful and friendly throughout the process of purchasing my new home. Always attentive and quick to get back to me. Friendly and caring. Would recommend this estate agents highly. Much better dealing that dealing with larger chain estate agents from my previous experience.
Sam Β· 25 August 2020
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5/5
GoogleReally happy with the service provided by Alex, we sold our house and bought another this year with Paul Fentons and it was a pain free experience! Alex was brilliant and kept us updated and reassured throughout, which was hard given the current COVID circumstances.PositiveResponsiveness, Quality, Professionalism
Jess Β· 25 August 2021
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5/5
GoogleHighly recommend Fentons estates agents , they made the whole selling process as easy as it can be .
Fantastic, efficient & friendly communication , always returned calls ASAP .
Thank you team πPositiveResponsiveness, Quality, Professionalism
Kelly Β· 25 August 2022
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4/5
GoogleAll good - especially looking at how to guarantee completion despite an issue with probate - this lead to a chat with the solicitor that sorted out what could have been a difficult scenario.
Paul Β· 27 January 2024
Agent replied Β· 24 August 2024
Hi Paul, thank you for taking the time to review our service, we are delighted you were happy with our efforts. Kind regards Alex
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5/5
GoogleThe company was professional and kept us informed. During a difficult purchase they were always contactable and helped to resolve problems. We would highly recommend them. A company offering an all round first-class service.
Pauline Β· 27 January 2024
Agent replied Β· 24 August 2024
Thank you Pauline for taking the time to leave us a great review, it really is lovely to hear such kind words. Kind regards Alex
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5/5
GoogleComplex purchase made as fluid as possible.
Wish weβd sold with them as well!
Djw34 Β· 25 December 2024
Agent replied Β· 10 December 2024
Thank you so much for taking the time to leave us a review, it really is appreciated. Kind regards Alex - Paul Fenton Estate Agents
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5/5
GoogleMy father had to leave his house & be moved into a care home near to me some 250 miles away, so I had to "distance sell" his home for him. This was challenging considering the distance apart. I had limited time to arrange everything, trying to use my trips down to his home as effectively as possible. Not really knowing the area, I chose Paul Fenton as his estate agent based on reviews I had looked at. After meeting Emma at dad's home, I had no reason to need to approach any other agents.
I was always kept up to speed by Emma & they went out of their way to help with other related things I needed help with which saved me a lot of time & hassle...and driving! I have no hesitation in recommending Paul Fenton Estate Agents!
S Β· 25 August 2022
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5/5
GoogleAlex, Emma and the team are fab - we've used Paul Fentons to buy and sell multiple houses and they've always been professional and helpful, keeping us informed with clear communication. I wouldn't hesitate to recommend them to others.
Vicki Β· 25 August 2021
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5/5
GoogleAlex & Haily were professional & helpful throughout the process of our house purchase. Their timely assistance and updates helped us to expediate the process. We will not hesitate to use their services in future.PositiveResponsiveness, Quality, Professionalism, Value
Manisha Β· 25 August 2021
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5/5
GoogleA wonderful experience, everything went incredibly smoothly and Cat Lake-Benson made the whole process enjoyable and stress free, really cannot thank her enough for all her help and professionalism.
Terence Β· 25 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.