Trusted Agent profile · Chapel-En-Le-Frith
★★★★★
179 reviews across 2 platforms
27 Market Street, Chapel-En-Le-Frith, SK23 0HP
Part of Gascoigne Halman, see every office.
Gascoigne Halman's office in Chapel-En-Le-Frith, at 27 Market Street, is rated 3.8 out of 5 across 179 reviews on two platforms, including 62 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Gascoigne Halman hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chapel-En-Le-Frith.
Every review we hold for the Chapel-En-Le-Frith office, from every platform, shown as written. First names only.
1/5
TrustpilotVery Poor Customer Service!
the lettings division are very poor, they are very quick at taking your money, but when something goes wrong they take an eterinty to return or respond to emails or telephone calls. Once you have vacated you cant get your secured dposit back, again the communication process and customer service is no existant.
5/5
GoogleFabulous service from Peter and team while perchasing our new home recently in Chapel En Le Frith. Right from putting in our offer to getting the keys nothing was too much trouble, they kept us informed every step of the way and went above and beyond on numerous occasions. I would highly recommend to anyone looking to buy or sell a home in Chapel
5/5
TrustpilotExcellent professional service
Excellent professional service and communication from going on the market to completion 8 weeks later.With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy
Thanks for the review Alison.
5/5
GoogleWe have today completed the house sale of our much loved,dearly missed parents,grandparents,in-laws property.We cannot thank the team at Chapel office enough,especially Amanda.Their caring,considerate help ,supporting our heartbroken family,went above and beyond.Always sensitive and sympathetic,responding immediatley with help advise by email or phone.Highly recommended.The Taylor family.
5/5
GoogleExcellent work 🤘🏼 …
1/5
TrustpilotTerrible experience with this company
Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!
1/5
TrustpilotI wish I could give this letting agency…
I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.
4/5
TrustpilotGreat staff
I sold my property through Gascoigne Halman in Frodsham. The girls in the office were extremely helpful, helped me to understand what was happening and I sold my property within 2 weeks. I can’t thank them enough
5/5
TrustpilotI dealt with the wilmslow office
I dealt with the wilmslow office. James and the team were always available to help me out. Very pleasant experience and highly recommended.
Many Thanks for the review. It was a pleasure to help
4/5
TrustpilotGeorgia Day is a credit to Gascoigne Halman
Recently bought a house and dealt with agent Georgia Day who was fabulous from start to finish. No qualms with recommending her and the team at Macclesfied. Overall, it took around 4-5 months and Georgia just kept pushing for us to be moved in by Christmas which finally happened. Thanks, Georgia!
5/5
GoogleThe team at Chapel’s Gascoigne are great agents. Only dealt with them as a purchaser of one of their properties, but they are super efficient, quick with query responses and work extremely hard to get sales through. Which was much appreciated! Highly recommendedPositiveResponsiveness, Professionalism
1/5
Trustpilot0 communication, AVOID
Informed us that the property we were moving out of had been re-let. We then rushed to clear and deep clean the property. Rang several times on the day with no answer to then be told any day before Thursday would be ok. We were then informed by another call 10 minutes later that the property had infact not been re-let. Severe lack of communication therefore making us pay another month rent & bills.
5/5
TrustpilotA huge thank you to Tracy and all the…
A huge thank you to Tracy and all the team at Gascoigne Halman Frodsham office for working together , constantly chasing , updating and achieving a new sale/ exchange and a clock ticking completion deadline ..Fabulous to work with you.
5/5
GoogleI can not thank Peter, Amanda and Laura enough in going above and beyond to ensure the sale of my house. They really did everything they could to make sure it went as smoothly as possible.
5/5
GoogleThe team at Chapel’s Gascoigne are great agents. Only dealt with them as a purchaser of one of their properties, but they are super efficient, quick with query responses and work extremely hard to get sales through. Which was much appreciated! Highly recommended
5/5
GoogleI can’t recommend Chapel office enough. Peter is super knowledgeable and his team is just fantastic. Very smooth and perfect communication, advise. Definitely will work with you again. Thank you so much for everything.
5/5
TrustpilotHouse sold very quickly and all handled…
House sold very quickly and all handled professionally by James andxhis team with minimal issues at all.
5/5
TrustpilotTracy at the Frodsham office gets 5 stars!
We've just bought a property through Gascoigne Halman and they have been super helpful and communicative throughout the whole process. Tracy Ryan in the Frodsham office has been lovely and always responded to our queries (however bizarre! We have asked a lot of questions haha!) promptly and happily! We never felt like we were too much trouble. Thanks to everyone at Frodsham Gascoigne Halman!
5/5
TrustpilotExcellent service
Been a landlord for a number of years.Lisa and her team provide an excellent management service.I would highly recommend them.Very professional.
5/5
TrustpilotGreat service and easy to contact
We recently sold and bought a house using the Frodsham office. We met with 3 local estate agents before deciding who to use and we chose Gascgoine Halman Frodsham as they had the most local knowledge and were the easiest branch to get in touch with.As is often the case, the whole house move process was quite lengthy and frustrating. But Tracy in particular helped us out with advice, chasing up solicitors and helping to keep on top of the process. I don’t plan on moving again anytime soon, but if I did I wouldn’t hesitate to use their services again.
5/5
TrustpilotGreat service from prompt and effective…
Great service from prompt and effective marketing at a good price through to highly professional process management when the chain got somewhat frustrated towards the end. Have used them before and will use them again. Thanks to Markus and Lucy.
5/5
TrustpilotReally good service from Dan in sale…
Really good service from Dan in sale brunch. I was in sales all my life when you see a good honest person it’s very nice to deal with. Julie the manager was very helpful as well . Thanks Again.
5/5
TrustpilotExcellent process with Gascoignes
Excellent process with Gascoignes, from initial meet with Markus, market appraisal right down to the wire.Market knowledge and valuation was spot on. Photography clear, perfect contrast and house write up excellent and accurate. Brilliantly managed by Lucy Kershaw throughout with very timely comms and updates. We felt she managed potential buyers very well and helped maintain the integrity of the chain as it developed. Viewings all managed professionally and consistently too. Viewing requests started coming in within an hour or so of being released online. Offers started a few days after viewings and final offer just over a week later. Just excellent team all round! Thank you all.
1/5
TrustpilotExtremely poor customer service
Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.
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Tell us what you need and we'll put you in touch. Gascoigne Halman hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chapel-En-Le-Frith.
