Every review we hold for the Ceredigion office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was very happy with Cardigan Bay Properties. I was with them for a long time, as my house proved a little difficult to sell. I got to know the team over that time and always found responsive, helpful and friendly. My house sold in the end and I was glad I stayed with CBP throughout the journey. I felt supported by Tania and the team and I felt they were fair and straightforward in their negotiations. I would definitely recommend Cardigan Bay Properties to anyone who wants to sell their home, even if it is a house that is not the easiest to sell as mine was.
Bridget · 23 April 2026
Agent replied · 7 May 2026
Thank you so much for your lovely review. We are so pleased you stayed with us too. Every house will sell, eventually, just some take a little longer than others, but they always get there in the end. Thank you so much for your patience, and trust in us. We wish you all the very best in your lovely new home. Best wishes Helen, Tania and all the team.
★★★★★ 5/5
GoogleSuch a refreshing estate agents! These guys were the opposite of all the worst tropes that one can think of about estate agents. Thoughtful, supportive, considerate and, most importantly, ensured that my house sale went through efficiently. Their portal system to keep you updated on the progress of the sale is excellent and Emma at Prime Progression was a game changer. Why don't all estate agents do this!!
I have been recommending them to anyone who mentions they are selling a house locally.
Chris · 16 September 2025
Agent replied · 11 November 2024
Dear Chris, thank you so much for your lovely review. We are so pleased you were happy with our service, and very grateful to you for recommending us to others, that is brilliant to hear. Thank you so much for choosing us to sell your home and we wish you all the very best with your onward plans. Best wishes. Helen, Tania and all the team.
★★★★★ 5/5
GoogleHelpful, responsive and supportive.
I thought that selling a property in west Wales may be less straightforward than where I am based in south-east Wales.
The combination of Cardigan Bay and the solicitor (Morgan & Richardson, Cardigan) proved me wrong - which is really pleasing.
Emma at Prime Progression was a nice touch - it’s good to know where you are (and that you’re not holding up an eager chain)
As with any tradesperson, I find that the test of the ‘pudding’ is ‘would you recommend them to a friend?’. Why wouldn’t I?
Nigel · 16 September 2025
Agent replied · 28 May 2025
Hi Nigel. Thank you so much for your review, we are so pleased you were happy with the service we provided you with the sale of your property. We are so glad it went through well for you and wish you all the best with your onward plans. Best wishes. Helen, Tania and all the team
★★★★★ 5/5
TrustpilotNot your average estate agent
The Cardigan Bay Properties team supported us really well through a protracted and occasionally difficult sale process. They were patient, responsive, and helpful throughout, taking time to listen and always doing what they said they would do. Their advice was measured, grounded in experience and we had complete trust in them from the outset. Claire and Helen in particular went the extra mile to ensure that our sale completed successfully. Award-winning for good reason, and highly recommended.
Louise · 30 September 2026
Agent replied · 1 October 2026
Dear Louise. Thank you so much for your wonderful review. It has been our absolute pleasure helping you with the sale of your property, we're so glad we got there in the end for you all. Thank you for trusting us with your sale, and we all wish you the very best for the future. Best wishes, Helen, Tania and all the team.
★★★★★ 5/5
GoogleThe Cardigan Bay Properties team supported us really well through a protracted and occasionally difficult sale process. They were patient, responsive, and helpful throughout, taking time to listen and always doing what they said they would do. Their advice was measured, grounded in experience and we had complete trust in them from the outset. Claire and Helen in particular went the extra mile to ensure that our sale completed successfully. Award-winning for good reason, and highly recommended.
Louise · 30 September 2026
Agent replied · 4 October 2026
Thank you so much for your lovely review. It's been our absolute pleasure helping you with your sale. Thank you so much for sellling with us. Wishing you all the very best. Helen, Tania and all the team.
★★★★★ 5/5
TrustpilotSuper impressive
Super impressed with the team at Cardigan Bay Properties.
Good communication, customer service and super quick transaction, would certainly use them in the future.
Thank you so much Helen, Tania, Claire, Ruth and Coral!
David · 8 July 2026
Agent replied · 17 July 2026
Thank you so much for your review David. We are so pleased to have helped you with your sale and wish you all the very best with your future. Best wishes. Helen, Tania and all the team.
★★★★★ 5/5
GoogleI would give them more but it won’t let me. I can’t thank Coral and the ladies enough for the help and support they have given us during our sale. They have kept us informed all the way and it’s been a long process. I highly recommend Cardigan Bay Properties. Won’t go to anyone else again
Nia · 15 January 2026
Agent replied · 15 April 2026
Thank you so much Nia for your amazing review! This means so much to us, we are so very happy for you both and wish you all the very best with your future plans. Thank you again for selling with us. Best wishes, Helen, Tania and all the team.
★★★★★ 5/5
GoogleHelen, Tania and the team were great from start to finish! Their marketing really helped show our property in its best light and generated lots of interest - which resulted in the sale! A very straightforward process and it was reassuring to know that they were on hand when any queries arose. Overall, lovely estate agents to work with and I highly recommend them.
Claire · 16 September 2025
Agent replied · 28 May 2025
Thank you so much Claire for your lovely review, its been our pleasure helping you with the sale of your property and wish you all the best for the future. Best wishes from Helen, Tania and the team.
★★★★★ 5/5
GoogleExcellent service from start to finish. The team at Cardigan Bay Properties was professional, friendly, and always happy to help throughout the entire process. Communication was clear and prompt, making everything smooth and stress-free. Their local knowledge and attention to detail were outstanding. I would highly recommend Cardigan Bay Properties to anyone looking for a reliable and trustworthy estate agent.
Md · 9 September 2026
Agent replied · 16 September 2026
Thank you so much for your wonderful review of our company. We are so pleased you've been happy with the service we've provided you. We wish you all the very best with your home move. Best wishes from Helen, Tania and all the team.
★★★★★ 5/5
TrustpilotWhy can't all estate agents be this great?
Such a refreshing estate agents! These guys were the opposite of all the worst tropes that one can think of about estate agents. Thoughtful, supportive, considerate and, most importantly, ensured that my house sale went through efficiently. Their portal system to keep you updated on the progress of the sale is excellent and Emma at Prime Progression was a game changer. Why don't all estate agents do this!!
I have been recommending them to anyone who mentions they are selling a house locally.
Chris · 1 November 2024
Agent replied · 11 May 2026
Thank you so much for your lovely review. We are so pleased you were happy with our service and thank you very much again for selling your property with us. It means so much to us all that our clients are happy with our work. We wish you all the very best with your onward plans. Best wishes. Helen, Tania and the team.
★★★★★ 5/5
GoogleA great team of women to work with. Cardigan Bay's marketing of our house was so visually professional and their use of online marketing tools is superb. The team are articulate , informative and accessible but never forget that the seller is also going through an emotional journey when selling their home. I highly recommend them, Tanya and Helen go the extra mile to get your sale through.
Julie · 16 June 2026
Agent replied · 17 June 2026
Thank you so much Julie for your lovely review. It's been an absolute pleasure for us to help you with the sale of your wonderful home. Thank you so much to the both of you for trusting our company with this and we wish you all the very best in your new home. Best wishes, Helen, Tania and all the team.
★★★★★ 5/5
TrustpilotIn two words Great Service.
In two words Great Service.
Such a contrast to the first estate agentwe employed and sacked 6 weeks later. Cardigan Bay Properties run by Helen and Tania is superb. Nothing was to much trouble. From the very first meeting where they came prepared having researched property values and the market place. We met and worked with Helen who kept us informed at every stage in a tricky market. When we needed advice they were happy to give an honest and considered response. If we ever need to sell again we will definitely go to Cardigan Bay Properties. Their service is second to none and they certainly outstripped the agent we sacked!.
Ailgynnau · 28 August 2024
Agent replied · 23 October 2024
Thank you both so much for your lovely review. We are so pleased you were happy with our service. It was our pleasure to help you sell your home, and we all wish you the very best in your new home. Best wishes, Helen, Tania and the team.
★★★★★ 5/5
GoogleCardigan Bay Properties were fantastic in selling our home.
They took care of everything from marketing the property, viewings and ensuring that the sale was progressing.
Helen, Tania and team couldn’t do enough for us, always on hand to help us with any queries or offering advice.
What a fantastic team they have.
We can’t thank you enough, you took away all the stresses of selling out home.
I would highly recommend the team to anyone looking for an agent to sell their home.
Penny · 20 August 2024
Agent replied · 16 November 2023
Thank you so much Penny for your lovely review. It has been our pleasure helping you with the sale of your property and we wish you all the very best with your future. Best wishes Helen, Tania and the team.
★★★★★ 5/5
TrustpilotI cannot praise this company more…
I cannot praise this company more highly. Tania and Helen were excellent, motivated, and integrity shone through from my first contact with them. Tania's photographs were excellent and the video she made beats anything I've seen with other estate agents, who frequently just edit their photos with bad music in the background; If I've seen photos, why would I want to see them again as a bad video! My cottage was sold in 12 days, not the legal stuff, but super buyers and everything went smoothly from there. Emma Alben from Prime Progression, who they appoint to help you move through the process, was also excellent. Her follow through, updating me as the buyers and I moved forward with the various paperwork needed with a house sale worked so well. I wouldn't hesitate to recommend them. As a bonus I was presented with a memory stick with all the photos and the video of my cottage in Pembrokeshire, which I treasure.
Jay · 13 August 2024
Agent replied · 24 August 2024
Thank you so much for your really lovely feedback Jay, we are so pleased you were happy with our service and all we provided you. We are also very pleased to hear you were happy with the service provided by Emma, that means a lot to us as she is a great asset to our team. We wish you all the very best with your future and thank you again. It was our pleasure to sell your lovely cottage. Best wishes from Helen, Tania and the team.
★★★★★ 5/5
GoogleWe never thought that selling a house could be so complicated. We arranged for cardigan Bay Properties to sell ours. My husband and I were overwhelmed with all the forms and information that was needed. Helen from Cardigan Bay Properties took us by the hand and led us through everything step by step. We were always kept informed about what was happening by the wonderful staff at the office. I would highly recommend that if you are thinking of selling your house then you should definitely use Cardigan Bay Properties.
Catherine · 15 December 2025
Agent replied · 15 April 2026
Dear Catherine, thank you so much for your wonderful review. This means so much to us, we are so pleased you are happy with the service we provided and that everything went well for you both. Thank you again for using our services and we wish you both all the very best with your future plans. Best wishes Helen, Tania and the team.
★★★★★ 5/5
TrustpilotHead and shoulders above the competition. Helen and Tania were excellent from the…
Helen and Tania were excellent from the very start to right to the end of the process of selling the property.
Their knowledge of the local area, attention to detail and regular updates on viewings and buyers questions were very helpful.
The website showing the path of progression of the sale was extremely useful.
Sutton · 14 April 2025
Agent replied · 25 December 2025
Thank you so much for your lovely review, we were so pleased to have helped you with the sale of your property and wish you all the very west with your future plans. Best wishes, Helen, Tania and the team
★★★★★ 5/5
GoogleWe are truly grateful to the team at Cardigan Bay Properties for their dedication and support in helping us find and purchase our dream home in West Wales. From the very first viewing through to completion, their communication was clear, consistent, and proactive, ensuring that every update was shared promptly between all parties. Their professionalism and openness made the whole process straightforward and stress-free. It has been an absolute pleasure working with them on our house move
Marcus · 16 December 2025
Agent replied · 15 April 2026
Thank you so much Marcus for your lovely review, this means so much to us. We are so pleased you were happy with the service we provided. And we wish you all the very best in your beautiful new home. Best wishes from Helen, Tania and all the team.
★★★★★ 5/5
GoogleAll the staff were very helpful and very professional. They were very accommodating of our requirements, as we needed to travel for 2 hours to view properties.
Would definitely use again if we were thinking of moving.
Bev · 8 October 2026
Agent replied · 9 October 2026
Thank you very much Bev for your lovely review. We are so pleased you were happy with the service we provided you. We hope we can help you with your move soon. Best wishes from Helen, Tania and all the team
★★★★★ 5/5
GoogleHelen and Tania have been fantastic all the way through our house purchase. We were relocating from Hampshire to Pembrokeshire and at times it was tricky to sort things out from so far away but Helen and Tania were so helpful and always there on the end of an email or phone call to answer every little question or worry that we had! They made the whole process much less stressful and we have ended up with a great house in a wonderful village. I would highly recommend Cardigan Bay Properties as they look after you and support you every step of the way. Thanks again for everything!
Henry · 5 October 2023
Agent replied · 16 November 2023
Thank you so much Henry for your really lovely review. We are so pleased to have helped you with your home move and delighted you were pleased with our service. We wish you all the very best in your wonderful new home. Best wishes, from Helen and Tania.
★★★★★ 5/5
GoogleI have just bought a bungalow in Cardigan through Cardigan Bay Properties.
I’ve bought and sold many times in the last few years both here and abroad , and I must say I was quite taken back by the different service I received from Tania than any estate agent I have dealt with before. Whenever I reached out with any issue it was dealt with really quickly and always cheerfully, nothing was too much trouble. It made the whole process so much less stressful. Thank you so much Tania and the gift bag was a lovely touch! Jane👏
Jane · 5 October 2023
Agent replied · 16 November 2023
Thank you so much for your lovely review Jane. It was a pleasure to have helped you with your purchase, and we wish you all the very best in your new home. Best wishes, Tania & Helen.
★★★★★ 5/5
GoogleTania and her team were excellent from start to finish . Always available and helpful . Can’t praise them enough . Highly recommended
Ceri · 15 December 2025
Agent replied · 15 April 2026
It's been our absolute pleasure helping you with the sale of your property Ceri. Thank you so much for your review and for choosing Cardigan Bay Properties to sell your home. We wish you all the very best with everything. Best wishes, Tania, Helen and all the team.
★★★★★ 1/5
GoogleAs a woman in business, I have always valued professionalism, fairness, and flexibility, especially when dealing with other women in business. Unfortunately, my experience with this estate agent was anything but that. From the outset, it was clear they were not prepared to maintain the level of professionalism expected in a property transaction. Rather than work with understanding and adaptability, they demonstrated a rigid, biased attitude that was both unprofessional and disheartening.
What stood out most was their preference to lose a sale rather than deal with someone they seemingly found too challenging to accommodate. Instead of demonstrating flexibility and problem-solving skills, they chose to disengage, which raises questions about their ability to handle complex situations or clients with higher expectations.
It’s disappointing to see such a lack of professionalism, especially from women who should understand the importance of being unbiased and adaptable in business. In a competitive market, I would have expected more, but sadly, this agency fell far short of the mark. I would strongly advise potential clients to seek an estate agent that values professionalism and is capable of handling their needs with care and respect.
Roxy · 16 September 2025
Agent replied · 24 October 2024
Dear Roxy, we still have not heard anything back from you following our reply to your review 5 weeks ago. Please can you contact us and let us know how you have had dealing with our company as we can't find anything about you on our database at all and do not recall your name or having any dealings with you at all on any property transaction we have done.
If this review was a mistake, or meant for another estate agent and not us, we would be very grateful if you could remove this from our reviews asap.
Kind regards
Cardigan Bay Properties 01/11/2024
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Dear Roxy, we are very sorry that you have felt the need to write a 1-star review about our business. We pride ourselves in excellent customer service and professionalism and are deeply disappointed that you feel that your dealings with our business have not been the 5-star service that our customers have come to expect from us.
We have been through our database and have been unable to find you on there or any dealings with you so are not sure what sale/property it is you are referring to.
We would very much welcome the opportunity to discuss this further with you so that we can understand what went wrong and how you feel we did anything but the best that we always strive to do for all of our clients. If you could please email us via our contact us page here please: https://cardiganbayproperties.co.uk/contact/ so that we can find out more from you and then hopefully find you on our database and see what transaction it was you feel you were let down on and then hopefully help with that.
We are a very flexible and adaptable business and work very hard to ensure all of our clients are happy with our service. We have procedures in place to safeguard all parties that we deal with, therefore we would really appreciate you contacting us so that we can establish what the issue was and then answer fairly as to what you clearly are very upset about. Please contact us directly at your earliest convenience so that we can help address this.
★★★★★ 5/5
GoogleHelen and team were fantastic for our house sale, they kept us informed the whole time and overdelivered on every aspect.
Although I'm not looking to move house again in the near future, I would have no hesitation in recommending them, or using them for any future sale and purchase.
Thank you So much Helen, Tania and Claire, you all are amazing!
David · 20 August 2024
Agent replied · 16 November 2023
Thank you so much David for your lovely review. We are so pleased to have helped you with your home move and if you ever did decide to move in the future we will of course be very happy to help you with that. Best wishes. Helen, Tania and team
★★★★★ 5/5
TrustpilotGreat estate agent
Great estate agent. Tania and Helen were extremely helpful, professional and knowledgeable. Even though I was the buyer, not the seller, they went out of their way to help me. They respond very quickly to my (many) queries and showed patience and understanding. Highly recommended!!!
Customer · 11 April 2025
Agent replied · 17 November 2023
Thank you so much for your lovely review. We are so pleased you were happy with our service and help when purchasing your property. You are very welcome, and we wish you all the very best in your new home. Best wishes, Helen, Tania and all the team.
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