Aled Ellis & Co Ltd reviews

★★★★★ 5/5

Google

We decided to move from Kent to Aberystwyth for the beautiful landscape, people and better quality of life. By chance we came across a property being marketed by Aled Ellis and in turn spoke to Michelle, who was so very helpful, informative and despite our many questions etc, nothing was too much trouble! Living in Kent, Michelle kindly carried out a viewing with a family member living in Wales, then liaised with us so we could come and view for ourselves. Because of the distance, we could only manage 1 visit in Sept 24 to view the property and we loved it and put in our offer! The sheer distance made the house buying difficult, but we needn't have worried as Michelle was there to help every step of the way and patiently answered all our questions, kept us updated on our small chain and also helped us by suggesting local companies for the Valuation Report and specialist drains survey highlighted from the Report. From start (Sept 24) to exchange (Jan 25) Michelle was on hand and we finally moved in Feb 25. We absolutely love the area and are so very happy to have finally moved to Aberystwyth and wished we had done it years ago. We very quickly settled in and we have been warmly welcomed by our neighbours. We would highly recommend Aled Ellis to anyone thinking of moving from any distance; long or short, as you'll be in good hands with Aled Ellis as Michelle went the extra mile and made what could have been a fraught experience, a painless one and when we think back, everything just went so smoothly... We've made our last move into our forever home :) Thank you Michelle and Aled Ellis :) You're absolute stars!

Carlos · 11 May 2025

★★★★★ 5/5

Google

Can't thank Michelle and the team at Aled Ellis enough. They were quick to reply to emails/ phone calls and managed to get us in for any viewing we wanted and worked around our schedules - great service! Saw several houses with them and eventually found our home. Michelle then supported us throughout the buying process and answered all our questions (we were first time buyers). We spoke to several estate agents at the time and by far would recommend Alex Ellis to anyone looking for their home.

Kelly · 23 December 2024

★★★★★ 5/5

Google

My daughter and I viewed quite a few houses with Michelle and her colleagues before finding our lush home through them last summer. Each time we viewed something not quite right for us, they were warm and welcoming, so professional and honest. There was no pressure or hard sale approach. Michelle showed us the place we bought and there was an absolute feeling of the process being in safe hands with her. It was so smooth and also I felt Michelle and her colleagues were very compassionate and patient with both the sellers and us, this encouraged a sale bang on the date we’d all aimed towards. I’m so grateful for our home and for this agency making it possible. I recommend so highly.

Ceridwen · 24 October 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Aled Ellis and Co Ltd as a first-time buyer, and I couldn't be happier with their service! Michelle is incredibly knowledgeable, friendly and always willing to help. Responses to my emails and messages have always been quick and incredibly helpful. I could tell immediately that this company really does have a wonderful customer based approach. The whole process has been made so much easier with the guidance and expertise provided. I highly recommend Aled Ellis to any first-time buyer in search of a reliable and trustworthy agency. They truly made the whole experience enjoyable and stress-free, not only that but they are always willing to go above and beyond for local first-time buyers. Thank you so much again Michelle & the Aled Ellis team 🏡✨ Tara & Liam

Tara · 22 April 2024

★★★★★ 5/5

Facebook

I recently had the pleasure of working with Aled Ellis and Co Ltd as a first-time buyer, and I couldn't be happier with their service! Michelle is incredibly knowledgeable, friendly and always willing to help. Responses to my emails and messages have always been quick and incredibly helpful. I could tell immediately that this company really does have a wonderful customer based approach. The whole process has been made so much easier with the guidance and expertise provided. I highly recommend Aled Ellis to any first-time buyer in search of a reliable and trustworthy agency. They truly made the whole experience enjoyable and stress-free, not only that but they are always willing to go above and beyond for local first-time buyers. Thank you so much again Michelle & the Aled Ellis team 🏡✨ Tara & Liam

Tara · 19 March 2024

★★★★★ 5/5

Google

We bought our house in the Aberystwyth area through Aled Ellis via Michelle. Michelle was very attentive, friendly and honest. Both Michelle and Aled helped with the land purchase too and made it all happen extremely smoothly. I can’t recommend them enough for clear communication and for availability. We were moving from Birmingham so having someone like Michelle at the end of the phone alleviated stress and nothing we asked about was too much trouble. I highly recommend them. Their friendly and capable service put us very much at ease. Thank you so much.

Sian · 30 December 2023

★★★★★ 5/5

Facebook

We have recently used the services of Aled Ellis & Co Estate Agents and I wish to express how delighted I was with their service. From the day of valuation with Michelle and Rob through to marketing and viewings, Aled and Michelle were always on hand to assist with any queries that arose. They made the process as stress free as possible. A great company to deal with. Diolch.

Lesley · 16 July 2024

★★★★★ 5/5

Google

Michelle and the team were brillian in a house sale and purchase. Professional, approachable and got the job done. Some things went a bit wrong with solicitors but Michelle went above and beyond to chase, challenge and get it over the line. Specifically on the sale, Michelle was super quick getting the sale up and getting viewings booked in knowing there was a bit of time pressure.

Bob · 26 June 2024

★★★★★ 5/5

Google

We recently bought a house with Aled Ellis and Co. We can’t thank Michelle enough for all her help and support throughout the process. Michelle took on board exactly what we were looking for and within a matter of weeks had found us our new home! The whole process was quick and easy and we would definitely recommend. Thank you 🙏🏼 …

Sarah · 25 August 2024

★★★★★ 5/5

Facebook

We brought our very first home, and Aled Ellis &co were Fantastic, especially Michelle. She was there for us whenever we needed her or if we didn’t understand, she would help us. It was a very quick process aswell. We are so happy with our new home. Thank you for help and support. Many Thanks, Dan & Chloe.

Chloe · 23 November 2021

★★★★★ 5/5

Google

Towards the end of the sale process my stress levels were affecting me quite severely. I have to say Michelle and Joanne were brilliant in helping me get over the line. My property was valued at the lower end of the market, so there was less in it for them compared to other clients. I expected they would concentrate their efforts elsewhere with that in mind, but I couldn't have been more wrong. Genuinely grateful for the fabulous help to get documents out of contractors and for all the support. Thank you so much.PositiveResponsiveness, Professionalism

Rachel · 26 October 2022

★★★★★ 5/5

Google

We recently bought a property in Penrhyncoch after 18 months of searching and dealing with lots of different estate agents. We couldn't be happier with the service we received and were so glad to buy our chosen house from Aled Ellis. Brilliant service from everyone but especially Joanne who was quick to communicate and always very helpful.

Mandy · 22 April 2024

★★★★★ 5/5

Google

Amazing service from Michelle and Richard when selling our flat, had a few bumps along the way (due to buyers pulling out) but Michelle was always there when I needed her and always returned my calls when I left a message. Highly recommend this estate agents, well trusted as we do not live in the area. Go in and see these guys, they are ace.

Tania · 26 October 2023

★★★★★ 5/5

Google

A really super estate agents - my whole family's thanks go to the team at Aled Ellis - especially Joanne. We very much appreciate all her hard work and thank her for all the time taken to explain everything with us on the phone - Joanne is a very pleasant, friendly voice to hear in stressful house moving situations! Thank you

Lucy · 26 October 2023

★★★★★ 5/5

Facebook

Michelle was an asset to us from Aled Ellis, she was always keeping us updated and wanted to know ensure all was being completed at the expected time for both parties. The company and staff are great. Couldn’t fault it. Thank you Michelle and all involved (Aled especially at the beginning). Wouldn’t hesitate to sell through you, if ever we were to move again and if that was the case we hope the property we wish to buy was through you again. (But I hope we won’t be moving again for a long time 😝) Thank you again x

Nia · 11 November 2021

★★★★★ 5/5

Google

They went above and beyond in their help and can’t thank them enough in for making it so easy to sell property. They generated lots of interest in our property and did the viewings for us with detailed feedback. Any help or assistance we needed was always there, and made it so easy for us we didn’t live in the area. I can’t recommend them enough and would certainly use them again. A big thank you to Eira , Michelle and Aled

Andrew · 26 October 2021

★★★★★ 5/5

Google

We found Aled Ellis a real joy to deal with. Aled and his team were extremely professional and friendly and readily prepared to go the extra mile to ensure a smooth purchase, such as visiting the property twice during the sale period to clarify details on utility meter readings and remaining contents. Completion was achieved within 3 weeks of having our offer accepted. If we ever needed to sell a property in Aberystwyth, we would go straight to Aled Ellis.PositiveResponsiveness, Professionalism

J · 26 October 2021

★★★★★ 5/5

Facebook

Myself and my partner have recently purchased our dream home and it is all thanks to Michelle. From day one she has been so helpful and accommodating to both ourselves and the sellers and Aled is very lucky to have her as a member of his team. We cannot thank her enough. We would also like to thank Aled and the rest of his team who we have dealt with. Their professionalism did not go unnoticed. Diolch yn fawr i chi gyd.

Becca · 25 October 2021

★★★★★ 5/5

Google

My partner and I recently bought our property following a relocation from Kent. From start to finish, Michelle at Aled Ellis was ever the professional, friendly and knowledgeable, and helped the process to run smoothly. Michelle was quick to deal with any queries raised and also helped to provide information requested by our solicitor. She was pleasure to deal with, and we wouldn't hesitate to recommend her to others.

Tamasin · 26 October 2022

★★★★★ 5/5

Google

5 star service, thank you! We recently had the pleasure of working with Aled Ellis Estate agents who was incredibly professional, friendly, and helpful throughout the entire process. From the moment we showed interest in a property, they were quick to follow up and provided us with all the necessary information. After our offer was accepted, their communication was excellent, keeping us updated and informed at every stage. Their attention to detail and commitment to following the process through from start to finish, coupled with their warm and approachable demeanour, made the experience seamless and stress-free. I highly recommend their services to anyone looking for a reliable, efficient, and friendly estate agent. Thank you for a very warm welcome to Wales Wendy & Jeremy

Wendy · 23 December 2024

★★★★★ 5/5

Google

I recently bought my new home through Aled Ellis. Michelle and the team were excellent. They helped me find what I was looking for, were professional, friendly, knowledgeable, and provided me with updates throughout the process. They made what is one of life's most stressing times as smooth as possible. Diolch yn fawr iawn!

Rhys · 26 October 2023

★★★★★ 5/5

Facebook

Outstanding service from Michelle and the team at Aled Ellis. No nonsense or hard sell, just plain professional customer service, excellent communication and overall commitment to seeing things through. I can't recommend them enough, having bought and sold with them.

Elle · 6 December 2021

★★★★★ 5/5

Facebook

Aled, Michelle and the team have been amazingly helpful in the sale of my parents house. Their ill health and the current covid situation could have made the whole thing troublesome, but the friendly and professional behaviour of Aled during valuation and Michelle throughout the viewings and subsequent discussions made the process painless and smooth. Thanks so much to the whole team for all your hard work throughout the last few months.

Trudi · 27 October 2021

★★★★★ 5/5

Google

I cannot thank Michelle, Aled and the team enough for being the most wonderful team to sell our home. Michelle has gone above and beyond throughout the process, she is incredibly professional, responsive and nothing has been too much hassle for her. We are so grateful and we highly recommend other sellers to use Aled Ellis & Co to sell their home. Thank you so much once again!PositiveResponsiveness, Professionalism

Alice · 26 October 2021