Taylors Dunstable Sales reviews in Central Bedfordshire

★★★★★ 1/5

Google

Would give zero if I could. Paid a holding deposit, was due to move in, and I was called the day before to say the landlord “needs the place.” I’d already cancelled my previous tenancy agreement, they set up utilities, I booked movers. Box parked, No alternative offered, no plan, just stress and costs. Unreliable and unprofessional. On top of cancelling the tenancy the day before move-in, they failed to cancel utilities, so I started getting billed for a house I never occupied. I had to involve OVO to cancel the billing.

Aphiz · 6 October 2025

★★★★★ 5/5

Google

Kayleigh was brilliant in showing us around a property out of our usual area. She was really knowledgeable about the property and local area. Kayleigh was very patient and allowed us time to look around the property in detail and answered …

Dee · 18 April 2025

★★★★★ 5/5

Google

Kayleigh and Luke were always available and kept us informed all through the selling process of our house, would thoroughly recommend, 1st class service all-round

Kevin · 15 October 2025

★★★★★ 1/5

Trustpilot

Absolute idiots

Absolute idiots, let a bunch of students rent the property partying until 4 in the morning most nights, living next door and got to be up at 5am for work doesn't go well, contacted them they said they will phone them to explain the rules of there agreement, still been going on for weeks, damages= less rent just bare that in mind.

James · 15 September 2026

★★★★★ 5/5

Google

The team in Dunstable were absolutely fantastic, true to their word with everything they say. Felt so comfortable with the lister Luke from day one and having Kayleigh, Harry doing the viewings giving me honest feedback straight away. The …

Benjamin · 18 April 2025

★★★★★ 1/5

Trustpilot

Don’t bother using them

So we booked the appointment well in advance it was fine then I received three phone calls from three different people then I got told that one of their viewers had gone sick and blah blah blah and I said forget it. Do you know what if you can’t be bothered to communicate properly with each other and phone me over the same things and send me 20 odd emails or thanking me for picking you I can’t be bothered because I can’t guarantee you’re gonna sell my house properly. Don’t bother using them.

Swinoki · 21 April 2026

★★★★★ 5/5

Google

We had amazing help looking as first time buyers having applied for 3 properties with many obstacles and 9 months later the third finally was successful and honestly wish I could put 6 stars Luke was amazing support answered everything, helped push it through, polite and Clive helped every step possible, Christian was pleasant polite and helpful they were always there and available cant praise them and thank them enough

Casey · 25 October 2023

★★★★★ 5/5

Google

We’ve been looked after by the lovely Kayleigh. As first time buyers it’s so never wracking and we have a lot of questions but Kayleigh has been amazing throughout. Super friendly, helpful, kind and quick to respond to anything we’ve asked. So glad to have Kayleigh helping us through this process, would highly recommend!

Chloe · 25 August 2024

★★★★★ 5/5

Google

Great service by Taylors, Dunstable. Luke is really knowledgable and professional. Matt provided great advice. Kayleigh and Harry are great, they went above and beyond to secure viewings on our property and kept us informed throughout. …

Louise · 18 April 2025

★★★★★ 5/5

Google

We've just sold our house through Taylors. Kayleigh was absolutely fantastic, she was easily approachable, honest and we fully trusted her feedback. Clive was crucial in moving our sale along when needed. The team always replied to phone calls and we were never made to feel like anything was too much.

Rob · 3 October 2024

★★★★★ 5/5

Google

Thank you so much Emily for your outstanding service. You took time to understand our needs and suggested suitable options. We definitely recommend you for prospective customers.

Thishan · 10 July 2025

★★★★★ 5/5

Google

Taylor's were very helpful and Emily who showed me 2viewings of Flats was Professional and helpful/Friendly. I would recommend them to anyone.

John · 18 August 2025

★★★★★ 5/5

Google

When I first met Kayleigh I went to view a house, fell in love with the house, they were patient when I said I was looking at other properties. Mat explained all about auction purchases, I now understand that process. Kayleigh has kept me informed all through my process. Taylor’s have not been pushy, they have all been very supportive as I am buying the property by myself. Will recommend them to all my friends and if I do move on I will be contacting Kayleigh to help me with this.

Sue · 24 April 2025

★★★★★ 5/5

Google

The Taylor’s Dunstable team made things simple with solid advice, professionalism, regular contact and a refreshingly no nonsense approach. I wouldn’t hesitate to recommend Clive, Luke, Kayleigh, Harry and Selina for getting your property sold.

Antal · 11 March 2025

★★★★★ 5/5

Trustpilot

Thanks Nathaniel Allibone & team

As a landlord it is great to deal with Nathaniel and her team. They are efficient and ensure that tenant requests are promptly resolved. They are transparent in what work was done, how much it will cost and the impact of not doing the work. I can even be away and trust them to make the right decision on my behalf that is cost effective. Thank you so much Nathaniel Allibone and her team for doing a sterling work.

Mr · 11 September 2024

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS

I would have given a zero star rating but it would only allow 1 star. Avoid at all cost. I would never recommend this company along with Jjl interiors Ltd landlords to anyone. The communication from the both of them is extremely shocking. I rented out a property which seemed to be all good. However, once moved in, there was problem after problem. Which every problem was reported back to them as things needs repairing. From leaks in the roof, sewer drain backing up into the toilet and sink, rats running around, mould growing up the side of the wall in the kitchen, no fascia on the outside wall where the rats were getting in. these were main things that I reported starting back in July 2023, in which I had to chase them up constant to try and get these sorted as these are something that should be a big priority. Upon emails and phones calls that were sent, still nothing was done. They eventually got someone to come out after months, to look at the roof and done a horrendous job as the roof still leaked. They were supposed to put the fascia on but left it on the floor in the garden. I sent a picture of the rats to them and still done nothing. The sewer drain kept backing up and flooding the garden with sewage which backed up coming back up into the toilet. I reported the drain in the November and nothing got done. With the rain pours that we had did not help with it at all. There were so many other minor problems that I had yet to report such as the front door dropped so it was difficult to lock/unlock, no seal in the living room window so you can see outside, the living room light and dining room light were wired wrong as one switch did not work and the other would turn both of them on and off at the same time, when the gas had an inspection the engineer said that it was earthed wrong, I could go on with so many other issues but I didn’t get around to reporting them due to trying to get the other issues sorted. The communication is shocking. June this year I had a contractor come out to look at the roof after months of reporting that roof still leaks, he came and didn’t do anything because he said that whoever patched it up did a really bad job that the whole roof needs replacing. This was the last straw and managed to end my agreement. Now on the next problem, the tenancy ended at the beginning of July last month and now the landlord has the audacity to deduct money off my deposit for cleaning deductions, which I had left the property in high standard and clean which I have photos and videos to prove how I left it. He is only giving me just over half of my deposit back. And I’m still trying to get any of my deposit back and now trying to get an answer from the agency and landlord seem impossible. The stress that the agency and landlord have put me through since I moved in has been awful. They made the house look nice etc until you move in and see the close ups which turn out to be horrible patched up work. I just want my deposit back and be on my way but they cant even seem to do that. Considering they have a 90 day period where they hold your deposit for, they don’t seem to be in any rush giving it back. I will be taking this further as I haven’t heard anything back yet again and have none of my deposit back!

Louise · 10 August 2024

★★★★★ 5/5

Google

I have had the pleasure to be helped by Kayleigh. Very helpful and very knowledgeable, her advise and help has allowed me to see another way forward. I am so glad to have had your continued help so far and I am sure we will be able to help each other even more. Thank you Kayleigh so so much!

Thays · 29 December 2023

★★★★★ 5/5

Trustpilot

I was in a very difficult situation…

I was in a very difficult situation with accomodation, so I fortunately bumped on Taylors online. I saw a very beautiful apartment but wasn't sure of getting it at that moment I needed it. But to my greatest surprise the letting agent( Ruby) and her partners made it happen. The paper works, vetting were swift and and amazing and now I am settled with my family in a beautiful home. Thanks to the management of Taylors and staffs for their receptive and professional approach. You guys are the best.

David · 6 February 2026

★★★★★ 5/5

Google

A HUGE thank you to Kayleigh and the entire team for their help and support in selling my property. A seamless journey from start to finish with excellent advice and communication throughout. Highly recommended.

Mathew · 9 February 2025

★★★★★ 5/5

Google

I am wringing this review on behalf of my aunt Clover in her own words she says; The service I received from Selina Aspal was very professional. She was always prompt with her replies through e-mails and phone calls. I felt that she went above and beyond her usual duties to ensure that the process was completed and when I was unsure about anything she always took her time to explain it to me in a way that I could understand. If in the future I was to sell or buy another property I would definitely use Taylors just because of Selina. Once again a massive thank you Selina! From CloverPositiveResponsiveness, Quality, Professionalism, Value

Shandice · 25 October 2021

★★★★★ 1/5

Google

Poor service.. Barely can reach them either phone or email. Only after the profit and after they don't give a toss. I tried to reach them several time and no one pick up the phone - I think an office always should have someone who's receiving calls if the others out! Unfortunately I made my purchase trough them but if can avoid do it.

Emese · 9 August 2025

★★★★★ 5/5

Google

Excellent service ,very helpful especially Kayleigh ,who answered all our questions . Highly recommend to everyone .

Paula · 10 July 2025

★★★★★ 5/5

Google

Kayleigh was extremely lovely and helped me out so much! She made me feel very comfortable from the second I met her! I was extremely nervous as it was one of my first ever houses to view and she eased me in straight away :)

Ninthuja · 27 May 2024

★★★★★ 1/5

Trustpilot

If I could score less than one star I…

If I could score less than one star I would. I called about a property, turns out it was false advertising and a scam and illegally listed. The lady on the phone was rude and condescending, she didn't listen to anything I said and kept repeating the same questions, she couldn't get her facts right and then she had a hissy fit and hung up on me. If they treat all their customers like this they will be out of business in a week. They definitely don't know GDPR law, they may end up in prison with a £18 million pounds fine

Rob · 1 December 2025