5/5
GoogleLumina is extremely helpful and very lovely
Trusted Agent profile · Central Bedfordshire
Castles Eaton Bray Central Bedfordshire reviews
★★★★★
175 reviews across 3 platforms
2a Wallace Drive, Eaton Bray, LU6 2DF, Central Bedfordshire, LU6 2DF
Castles Eaton Bray's office in Central Bedfordshire, at 2a Wallace Drive, is rated 4.7 out of 5 across 175 reviews on three platforms, including 165 Google reviews rated 4.7.
Reviews
Every review we hold for the Central Bedfordshire office, from every platform, shown as written. First names only.
Google5/5
GoogleFollowing a very informative recent meeting for a valuation, we received a full written presentation. Very professional and extremely efficient service. Thank you.
Agent replied · 24 October 2024
Hi Ruth, thank you for taking the time to leave us a review, we're delighted to hear your positive experience with our service.
5/5
GoogleI used Giblin to rent out my cottage and subsequently sell it. Both services were excellent with any queries being handled promptly and courteously. The team is very professional and efficient, providing a level of service which is well above the norm.
Agent replied · 24 October 2024
Thank you so much for your wonderful review Yasmin. It’s great to hear you have been happy with the level of service and if we can help you at all in the future, please don’t hesitate to contact us.
5/5
GoogleWe recently used castles and our property agent was Jake. Hands down the best service I’ve ever used and Jake really went above and beyond to make sure our move went smoothly. Brilliant service and would recommend to anyone looking to sell or buy.
5/5
GoogleLumina was super helpful and lovely
5/5
GoogleSince Castles took over from Giblin’s Estate Agents in managing my property letting, I have been very pleased with their efficiency and high standards. I have also been impressed with Lumina from their Eaton Bray office, with whom I have the most dealings. She is always friendly and efficient.
5/5
GoogleDebbie, Andy and Henry from Castles in Eaton Bray were absolutely wonderful in selling our Totternhoe house this year. No hesitation at all in giving them five stars! Thoroughly recommend.
5/5
GoogleExcellent service from Castles at Eaton Bray. Nothing was too much trouble, Debbie always did what she could to fit us in with appointments/viewings. Most helpful, a big thankyou!
5/5
GoogleAndy visited our home to give us a valuation. He was courteous and informative throughout
Agent replied · 24 October 2024
Hi Lorraine, thank you for taking the time to leave us a review. We have passed your feedback to Andy and he was delighted to hear about your positive expereince with him.
5/5
GoogleI cannot speak highly enough of Chloe, Lumina and Jake at Castles in Eaton Bray. Having moved in two months ago, any small issue’s have been resolved immediately. With works being undertaken within hours. They are like a concierge service! Great service and customer service
5/5
GoogleHenry at Castles was exceptionally helpful, always on hand with support and the first to let us know about properties coming to the market even before they came on! Thanks so much for all your help.
5/5
GoogleDebbie at Castles looked after us very well. She went far and beyond to help us achieve our purchase , thank you .
1/5
GoogleCalled on a number of occasions to view a property and didn't receive a call back. It's a shame as I really liked the look of the house from the details.
Agent replied · 24 October 2024
Dear Louise, thank you for taking the time to review us and I’m sorry that you didn’t receive a call back. During this pandemic we have been running with reduced staff and sometimes remote working. We have had to embrace new technology to ensure we can respond to all enquiries and I would like to think that this would not happen again. Kind regards, Claire Giblin.
1/5
GoogleDo not use this estate agency! Jake Houchen and Lumina Antoine will try their best to make deductions from the deposit. They are absolutely not honest and not transparent!
5/5
GoogleOutstanding, Professional and Excellent service provided by Giblin Property. Thank you very much for being patient with me Anthony Annessa you are certainly an asset to the company.
Agent replied · 24 October 2024
Dear Shabina, thank you for your glowing review. We hope you are very happy in your new home x
5/5
GoogleVery good customer service. We called to book evaluation of our property. The manager came on the date and time arranged. We were pleased with the evaluation and other questions we had we also answered
5/5
GoogleWe work with Lumina to look after our mother's property and she is great to work with. Super efficient and organised and speedy at getting back to us. All the little hassles just get sorted.
1/5
GoogleAbsolutely the most horrible company you can deal with. Stay away from them! Don’t rent! Don’t buy from them! Look at the reviews. Disgusting people. They steal your money. STAY AWAY FROM THEM!
5/5
GoogleCastles have a great team, very proactive and good communication. Would recommend!
5/5
GoogleAn amazing agency that helped me much more than it should. Mr. Andy a man who helped me and my wife a lot. I recommend it and thank you very much.
5/5
GoogleHad a great experience so far with Lumina as my property manager. Always gets back to me quickly and deals with everything in the most professional manor. Would recommend.
5/5
GoogleExcellent service! Would recommend.
5/5
GoogleFelt like I needed to leave a little review for Lumina. She’s so fab & helpful, really efficient with us. Thank you so much again 🫶🏻 …
5/5
GoogleVery professional combined with friendly approach to both landlords and tenants. Highly recommended. Sales team very approachable and knowledgeable.
Agent replied · 24 October 2024
Dear Marjorie, thank you so much for this wonderful review x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
