Oakwood Homes Margate reviews in Cecil Square

★★★★★ 4/5

Google

The lettings team are incredibly helpful for first time private tenants; Lorraine was an integral part of us getting what we really wanted and made sure we understood every step, Leonie (pre-maternity leave) was lovely and bubbly which made it feel less intimidating when house checks were due and we cannot fault accounts which have been seamless. We have been renting through Oakwoods for almost 2 years now. Sometimes contact is a little slow since Leonie's mat-leave when asking about issues or whatever else but nothing too dire. The only thing we would question is the deposit requested for a pet which is half one month's rent which is 4 x what we actually paid to adopt our two cats!

Rakel · 11 November 2019

★★★★★ 5/5

Google

Absolutely great service from Adam Spickett, Craig Durrant and the team. We had our flat with another agent which didn’t work out. I remembered when Oakwood first opened many years ago and thought I’d try and see if they were any good. Being overseas made it harder to find someone we trusted as once bitten twice shy. However, from the moment as a team they took the the time to appraise, skyped us at a time convenient to us, listened to our hopes for a sale, gave us constructive feedback and put it on the market made our journey smooth and full of energy. We sold well within their estimated time and the sale progressed in the background with the handelling it at our request. We couldn’t thank the team enough for their professionalism, genuine care and flexibility to get us a great price and easy sale. We without question would recommend.

Kat · 7 July 2019

★★★★★ 4/5

Google

The lettings team are incredibly helpful for first time private tenants; Lorraine was an integral part of us getting what we really wanted and made sure we understood every step, Leonie (pre-maternity leave) was lovely and bubbly which made it feel less intimidating when house checks were due and we cannot fault accounts which have been seamless. We have been renting through Oakwoods for almost 2 years now. Sometimes contact is a little slow since Leonie's mat-leave when asking about issues or whatever else but nothing too dire. The only thing we would question is the deposit requested for a pet which is half one month's rent which is 4 x what we actually paid to adopt our two cats!

RJ · 7 July 2019

★★★★★ 5/5

Google

I would love to appreciate the whole of Oakwood team, y’all are the best letting team, especially Alexander Baker and Zofie, they made settling in easy for me and they also went out of their way to make sure all my questions and issues were resolved in no time. Thank you so much Alex and Zofie ❤️❤️

Mina · 6 June 2023

★★★★★ 5/5

Google

I can't thank Darren enough for the advice he gave regarding my house valuation. He knows the area and has a depth of knowledge to share.

Annette · 6 January 2026

★★★★★ 5/5

Google

Hannah was both very amenable and efficient throughout her time investigating the issues I raised with her. She was able to get to the core of what the problem was and settled my mind completely over a communication issue that had arisen from a past colleague. As a consequence, she settled my mind fully and maintained my full faith in the company.

Tony · 8 December 2022

★★★★★ 5/5

Google

All went smoothly and was well informed which made my options really easy

Mark · 31 March 2026

★★★★★ 5/5

Google

They are like the family you never had, always there to help and advise, whatever the questions. Life was and is made easier with Oakwood Homes with you, from initial contact and final fair well. Thank you for taking the time to care. Clive.

Father · 4 December 2023

★★★★★ 5/5

Google

I have used Oakwood Homes for the past 11 years and have always found them to be exceptional. Kate Kenyon-Edwards has found good tenants for me on each occasion and has always been on hand with help and advice. I would not hesitate to continue to use Kate and her team.

Janice · 7 April 2023

★★★★★ 5/5

Google

Always kept in contact daily for properties me and my partner were able to view and apply for! The help was incredible and service was outstanding. Didn’t give up on helping us find our home, and now we are able to enjoy our first family home together. Would recommend Alex from Oakwood homes to anyone in need of help!PositiveResponsiveness, Quality, Professionalism, Value

Ellesse · 28 August 2021

★★★★★ 5/5

Google

The team at Oakwood Margate has done exactly what they said they would and generated a quick sale during these very challenging times. Thank you Anita for being the glue that stuck all the bits together and help us through this difficult time. We are so pleased we chose Oakwood Homes.PositiveResponsiveness, Quality, Professionalism, Value

Barry · 28 August 2022

★★★★★ 1/5

Google

Don't bother wasting your time to request viewings on a property if you claim any kind of legacy benefits and don't have a guarantor. Was told because I'm in receipt of DLA (for my disabled child) I'd need a guarantor. This was before she even asked for my income, my savings (which I have plenty of) excellent credit, a good landlord reference etc. Just straight up said I wouldn't pass referencing. When I questioned whether they can do that (because it IS discrimination) she said "no because we can still offer you a viewing, you just wouldn't get the property". So it's okay to waste my time but it's not discrimination? 🤔 She also told me that all local letting agents will have that same criteria as they use the same referencing company - not true and also, i have not needed a guarantor so far because I have a decent income, savings and clear credit.. Just another unethical and immoral letting agent that are part of the housing crisis problem.

Sara · 29 February 2024

★★★★★ 5/5

Google

What a pleasant surprise to find an agent who is reliable, friendly and proactively helpful! Great experience with Katie and all the team, who helped me during my search for a rental property in Thanet. In a sector that I've often found is marked by poor comms and unreliability, Oakwood has been a positive exception and I wouldn't hesitate in recommending them wholeheartedly. Thank you all for your help and support, through the stresses of moving

R · 29 April 2024

★★★★★ 5/5

Google

What a pleasant surprise to find an agent who is reliable, friendly and proactively helpful! Great experience with Katie and all the team, who helped me during my search for a rental property in Thanet. In a sector that I've often found is marked by poor comms and unreliability, Oakwood has been a positive exception and I wouldn't hesitate in recommending them wholeheartedly. Thank you all for your help and support, through the stresses of moving

Rob · 28 April 2024

★★★★★ 5/5

Google

Working with Adam, Debbie, Darren and the whole team at Oakwood was a real joy, from the initial viewing through to collecting the keys. As we lived quite a distance away we relied on them for contractor visits and solicitor/vendor communications and they were always happy to oblige. we will be looking for a 2nd property in the area and will definitely be looking for Oakwood to help us again.

Gareth · 28 July 2024

★★★★★ 5/5

Google

The pricing structure was reasonable and choices on services very well explained. Communication has been excellent with response usually within the hour. The team are pleasant and seen professional and well organised. For a first time landlord Oakwood has reassured me and given me complete confidence in their management service in protecting our interests in a precious property that was once a home to our family.

Barrie · 24 September 2024

★★★★★ 5/5

Google

Excellent service. Great communication from start to finish. Mel was fantastic the whole time! Best agent I’ve ever dealt with!

Angela · 21 August 2024

★★★★★ 5/5

Google

Kate and the team have managed my property for 6 years and ive always found them to be excellent with their communication and responses. I'd highly recommend them.

Ian · 29 February 2024

★★★★★ 5/5

Google

As an accidental landlord living 400 miles from my property in Margate, the lettings team at Oakwood Homes have been a godsend since they took over managing the flat around 5 years ago. Recently my long term tenant moved out of the area, so I liaised with the wider lettings team. They quickly found a new tenant and offered excellent advice on multiple aspects of the process - communicating efficiently throughout. I can't recommend Oakwood Homes highly enough for letting a property in Thanet.

Rebecca · 19 November 2023

★★★★★ 5/5

Google

Once again, the sales and lettings management team have exceeded our expectations! I am genuinely impressed with the exceptional service provided by Adam Spickett and the sales team, as well as Katie-Lilly Greenfield and the lettings team. Their unwavering dedication and hard work were instrumental in successfully concluding my 10-year-plus association with Oakwood Lettings as a landlord, culminating in the seamless sale of our rental property. Throughout the entire process, I was consistently kept well-informed by both teams, going above and beyond what I would consider necessary. I cannot commend them enough for their professionalism, promptness, and consistently courteous service. Beyond being our immediate go-to for any future needs, we wholeheartedly recommend their services to others. Kevin Hunt, Princeps Property Developments.

Kevin · 28 September 2023

★★★★★ 5/5

Google

Oakwood Homes is the best real estate company I have dealt with. Their staff are extremely professional, clear, friendly, and provide outstanding customer service. Their representative advising me, Mrs. Jessye Abbs, was professional, sharp, clear, knowleadgeable, supporting and friendly. Her skills, attitude and knowledge reflected her employer's high standards and training. Jessye really helped me to progress on my search. In addition to having a great team, Oakwood Homes leverages technology to promote their offerings via videos, photos, mobile and web, in a way that makes searching and analysing more effective. Overall, a great company with great staff!

Alex · 28 September 2023

★★★★★ 5/5

Google

I found the entire Oakwood team incredibly helpful. Throughout the purchase process they were kind, responsive and went out of their way to help me with access to the property so I could visit the house with potential contractors - which went a huge way in helping me plan for and manage finances post sale for planned renovations.

Gemma · 2 November 2024

★★★★★ 5/5

Google

Zofie has been offering an excellent service and feel very confident my property portfolio is well looked after. This company is much better than my previous letting company and have no hesitation in recommending her and Oakwood homes.

Pan · 8 March 2023

★★★★★ 5/5

Google

Graham Radden was super helpful

Ruby · 28 December 2025