5/5
We sold our houes through them and they were always very helpful and friendly even when there were some challenges with the buyer's negotations, which they helped us expertedly through. Thank you!
Trusted Agent profile ยท Caversham
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165 reviews across 1 platform
1 Prospect Street, Caversham, RG4 8JB
Farmer & Dyer's office in Caversham, at 1 Prospect Street, is rated 4.5 out of 5 across 165 reviews on 1 platform, including 165 Google reviews rated 4.5.
Every review we hold for the Caversham office, from every platform, shown as written. First names only.
5/5
We sold our houes through them and they were always very helpful and friendly even when there were some challenges with the buyer's negotations, which they helped us expertedly through. Thank you!
5/5
Really positively surprised by F&Ds great service. I left a negative review a couple of years back but my opinion has completely changed. Great professionalism, responsiveness and empathy throughout the process, clearly a testament of listening to customer feedback and improving from it! Would recommend to tenant and Landlord ๐๐ฝ โฆ
Hi Kingsley - really appreciate your comments & for taking the time to re-review Farmer & Dyer
5/5
Just what you would expect from an established estate agents. Professional, thorough and a good attention to detail. Staff were excellent and nothing was too much trouble. First class.
5/5
Excellent service throughout the process. Quality house photos, good communication, and kept the chain going despite it breaking twice. Would recommend.
Good job all round! Thank you Robin and all our best to you both.
5/5
We have just bought and sold through Farmer and Dyer and were very happy with the experience. All of the team who we dealt with were friendly, professional and approachable and quick to answer any queries or concerns we had, and put our minds at ease during the stressful bits. You will get a more personal service and better rates with F&D than you would with one of the bigger players, and i think that's worth a lot. I'd happily use them again.
5/5
An excellent first class service from the team. Very professional and friendly too.
Fantastic review - Thank you very much!
5/5
A highly professional service from start and finish. Thank you Farmer and Dyer!
Thank you for the kind review Sally - great working with you again and all the very best on your new adventure!
5/5
F&D have a great understanding of the local market, which meant selling with them was easy!
Really appreciate your thoughts on the sale of your property. Best wishes - Damian
5/5
Fast to respond, helpful and dealt with all enquiries professionally.
Thank you Kasia - Best wishes to you both in your new home in Caversham
5/5
Really great experience with the team at Farmer at Dyer. The team are friendly, super helpful and efficient. They found me great tenants and helped make the transition to renting out my home painless and simple.PositiveQuality
Thank you for your wonderful comments - much appreciated
1/5
Would avoid using these at all costs, especially if your renting. Always will make sure your out of pocket if something needs fixing in your rented accommodation. Very arrogant when it comes to dealing with tenants. Avoid !
Hi Steven, we've subsequently spoken and we are sorry to hear of your poor experience regarding the hob. We will take on board your comments and wish you well for the future
5/5
Very grateful for the support we got in the sale of our house and the purchase of another. May have taken us a few attempts but we got there in the end!
4/5
My purchase experience with F&D was in general good. But, right after contract sign they stopped responding to my mails. This I think is strange. UPDATE: sorted. I'm happy with F&D services.
Thanks for your positive comments - please call the office if you have any unanswered queries as we have no record of your incoming emails.
5/5
Very helpful and down to earth estate agents. Have always found them to be reliable and honest.
Thank you for your comments - your feedback is appreciated
1/5
Rude guy answering the phone today, would not recommend to anyone unless you want to have someone with attitude. Humble advise to that individual do your job instead acting like your own the properties you are taking appointments on behalf of landlords so please relax and humble yourself.
4/5
Farmer and Dyer recently sold a property in Caversham for me. Found them to be efficient easy to deal with and helpful.
5/5
Very helpful lovely staff and supported me with everything I needed can't fault them.PositiveResponsiveness, Quality, Professionalism
Thank you for your terrific review - much appreciated
1/5
Awful customer service the receptionist is by far the rudest I've ever encountered in any profession, the estate agent failed to phone us upon arrival and left to there next appointment, only for me to phone up about it & have it strongly implied it was my fault & hung up on.
5/5
Have read reviews and am astonished by a few of their comments. I have used Farmer & Dyer on several occasions and couldn't fault them. They have been managing property for me and since commissed them to sale same which STC has been achieved close to asking price
1/5
Pretentious and Rude, not at all helpful.
We looked on our database and we have no record of any contact with yourself. These are surprising comments and we're happy to resolve any issues, perhaps a call to one of the managers or partners first would have resolved your concern. Please call us to discuss. Thank you
1/5
Pretentious and Rude, not at all helpful.
We looked on our database and we have no record of any contact with yourself. These are surprising comments and we're happy to resolve any issues, perhaps a call to one of the managers or partners first would have resolved your concern. Please call us to discuss. Thank you
4/5
Clear and easy to usr
1/5
Very bad customer service, pretentious, I would not recommend.
For fairness, it is worthwhile pointing out that you failed to turn up at the first appointment and for the following weekend, I understand you arrived 3/4 hours late for your appointment. Due to our busy diary, we couldn't accommodate your request to meet you. On both occasions you failed to let us know you were either not coming or running late.
1/5
Having travelled specially to view a property the estate agent was not able to let me in to view. Waste of time. No apology since either .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Farmer & Dyer's Caversham office has 165 reviews across 1 platform: 165 on Google.
Farmer & Dyer Caversham is rated 4.5 out of 5 across all 165 reviews, and 4.5 out of 5 on Google from 165 reviews.
Farmer & Dyer Caversham, 1 Prospect Street, Caversham, RG4 8JB.