5/5
TrustpilotAlways friendly
Always friendly , full of advice and willing to go the extra mile
Agent replied · 12 June 2024
Thank you!
Trusted Agent profile · Catterall
Anwyl Homes Catterall reviews
★★★★★
1,065 reviews across 1 platform
Preston Lancaster New Road, Catterall, PR3 0HL
Anwyl Homes's office in Catterall, at Preston Lancaster New Road, is rated 4.6 out of 5 across 1,065 reviews on 1 platform.
Reviews
Every review we hold for the Catterall office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotPaul higham - anwyl customer service technician
Paul higham was great! Very attentive and polite ! Hightower recommend to anybody who is having issues with customer care!
Agent replied · 12 June 2024
Hi Jase, thank you for leaving this review about one of our Customer Service Technicians, Paul. As soon as we saw this review we passed your comments on to him and it really made his day, thank you!
5/5
TrustpilotRichard Nelson came today he did…
Richard Nelson came today he did prefect job with no fuss.
Agent replied · 12 June 2024
Thanks Anna!
5/5
TrustpilotChris Appleton Friendly courteous and…
Chris Appleton Friendly courteous and very tidy
Agent replied · 12 June 2024
Thank you!
5/5
TrustpilotCroes Atti - Lee Ash
Great communication from technician, completed work promptly and kept area of work tidy.
Agent replied · 12 June 2024
Thanks Leon!
5/5
TrustpilotGreat service from Chris Appleton…
Great service from Chris Appleton fixing a
Agent replied · 12 June 2024
Thanks Fraser!
5/5
TrustpilotGreat work by Josh correcting the…
Great work by Josh correcting the snags in our Anwyl home, very friendly & professional thanks!
Agent replied · 12 June 2024
Thanks Andy!
2/5
TrustpilotThe upstairs floors creak as though you…
The upstairs floors creak as though you are walking around a an ancient mansion and most of the hinges on the double glazed windows have broken so there is no seal and are very draughty.
Agent replied · 12 June 2024
Hi Simon, thank you for your review, we're sorry you seem to have a problem with creaking floors and draughty windows. Please contact our Customer Services team on 03300 244955 or customer-care@anwyl.co.uk and our team will be happy to help you.
5/5
TrustpilotChris Appleton did a fantastic job on…
Chris Appleton did a fantastic job on the garage door and internal door, many thanks
Agent replied · 12 June 2024
Thank you!
5/5
TrustpilotJohn and Josh sovled the problem very…
John and Josh sovled the problem very quickly and we're very helpful.
Agent replied · 12 June 2024
Thanks Steve!
5/5
TrustpilotThank you
Paul Higham and Richard dealt with our snag quickly and effectively. Thanks for doing such a good job.
Agent replied · 12 June 2024
Hi Phil, thank you for your review about Paul and Richard, all our team work hard for our homeowners so it's great to hear when they have got it right!
5/5
TrustpilotExcellent job done by both Technicians…
Excellent job done by both Technicians Chris and Lee left are very clean and tidy
Agent replied · 12 June 2024
Hi Terry, thank you for this review, we have passed your comments on to Chris and Lee and they really appreciate it, thank you!
2/5
TrustpilotExtremely poor and lazy workmanship
Extremely poor and lazy workmanship. Lots of endless promises that are never kept. Save yourself the time and the money - buy a house with a different company.
Agent replied · 12 June 2024
Hi Fiona, Thank you for your review, we are sorry to read how disappointed you are. We do need access available to homeowners properties during working hours in order to rectify any issues. Our site team will be in touch very soon to schedule any remedial work that is not already booked with you. Please do be aware that we are experiencing significant delays with some materials and labour as a result of the pandemic and corresponding demand in the industry. If there is anything else you need help with do not hesitate to get in touch with our Customer Service team on 03300 244955 or by email at customer-care@anwyl.co.uk.
5/5
TrustpilotExcellent work done
Excellent work done. Very friendly person
Agent replied · 12 June 2024
Thanks Sharon!
5/5
TrustpilotExcellent workmanship
Excellent workmanship. Great finish Thank you.
Agent replied · 12 June 2024
Thanks David!
5/5
TrustpilotGreat professional!
Josh did a great job painting our back door. Recommended!
Agent replied · 12 June 2024
Thank you!
5/5
TrustpilotThank you for Joe Turano giving a nice…
Thank you for Joe Turano giving a nice work.
Agent replied · 12 June 2024
Thank you!
5/5
TrustpilotVery informative run through of all the…
Very informative run through of all the relevant details for the purchase of our new home. Incredibly friendly and knowledgeable regarding all queries that we had.
Agent replied · 12 June 2024
Hi Shaun, thank you for your review, there's lots of information to take in when buying a new home so it's good to hear our team could answer all your questions. Good luck with the rest of the move!
5/5
TrustpilotLee attended our property to do some…
Lee attended our property to do some painting on the back door. We found him very helpful and professional again!
Agent replied · 12 June 2024
Hi Dave, thank you for your review about one of our Customer Service Technicians, Lee. We know how much he appreciates the positive feedback he receives so thank you!
5/5
TrustpilotExcellent Job
Chris arrived early which was great, very polite and did an excellent job. No problem whatsoever.
Agent replied · 12 June 2024
Hi Thomas, thank you for taking the time to leave this review about one of our Customer Service team, Chris. The team really appreciate the positive feedback, thank you.
5/5
TrustpilotGood job done…
Josh rectified the listed decorating snagging problems to a high standard.
Agent replied · 12 June 2024
Thanks David!
1/5
TrustpilotVery poor service
Very poor service. No care I feel after I received my key. Response l feel take it or leave. I Won't refer anyone to Anwyl Home
Agent replied · 12 June 2024
Hi Laiju, We are so sorry to hear this, however, we are struggling to find a new home linked to your details. Please get in touch with our Customer Service team on 03300 244955 or via email at customer-care@anwyl.co.uk and our team will be happy to help you.
5/5
TrustpilotJosh came to complete some finishing…
Josh came to complete some finishing work to our homeHe is very professional and completes work to an excellent standard
Agent replied · 12 June 2024
Hi Melanie, thank you for your lovely review about one of our Customer Service Technicians, Josh. We have passed your comments on to him and it is much appreciated, thank you.
5/5
TrustpilotIt was great and kind service.
LEE provided great and kind service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Anwyl Homes Catterall
How many reviews does Anwyl Homes Catterall have?
Anwyl Homes's Catterall office has 1,065 reviews across 1 platform: 1,065 on Trustpilot (across the whole business).
What is Anwyl Homes Catterall's rating?
Anwyl Homes Catterall is rated 4.6 out of 5 across all 1,065 reviews.
Where is Anwyl Homes's Catterall office?
Anwyl Homes Catterall, Preston Lancaster New Road, Catterall, PR3 0HL.
