Trusted Agent profile · Catterall
★★★★★
1,065 reviews across 1 platform
Preston Lancaster New Road, Catterall, PR3 0HL
Anwyl Homes's office in Catterall, at Preston Lancaster New Road, is rated 4.6 out of 5 across 1,065 reviews on 1 platform.
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Every review we hold for the Catterall office, from every platform, shown as written. First names only.
5/5
TrustpilotVery professional and friendly…
Very professional, thorough and friendly hand-over meeting with Jason & John. Easy to use documentation.
Hi Irene, thank you for your review about the hand over meeting you had with our sales and site representatives, they really appreciate this feedback, thank you.
5/5
TrustpilotBathroom snagging sorted by Richard…
Bathroom snagging sorted by Richard Nelson.
Thanks Joe!
5/5
TrustpilotLee Ashworth
Really helpful and friendly, very tidy thanks for doing a great job
Hi, thank you for this review!
5/5
TrustpilotRichard Nelson the technician was…
Richard Nelson the technician was amazing in his detail of work and knowledge, very professional.
Hi Paul, thank you for your review about Richard, in particular his knowledge and professionalism, thank you.
5/5
TrustpilotPaul higham came and sorted issue…
Paul higham came and sorted issue having with leaking around our bath. Was professional and efficient. Thanks
Hi Kristian, sorry to hear about the leak around your bath but glad to hear that Paul sorted it for you! Thank you.
5/5
TrustpilotLee Ashworth
Lee Ashworth, was very friendly, efficient and tidied up after himself. Was a credit to Anwyl customer service.
Hi Beverly, thank you for your lovely review about one of our Customer Service Technicians, Lee. We have passed your comments on to him and it is much appreciated, thank you.
5/5
TrustpilotPolite
Polite, friendly and did a good job
Thank you!
5/5
TrustpilotJason always reply promptly for my…
Jason always reply promptly for my enquiry. And his explanation is very clear.
Hi, thank you for your review!
1/5
TrustpilotWarning
Total disregard for residents needs once your money has been taken. Still living with dangerous roads and pavements even with a large number of children on the estate.
Hi Jon,Thank you for your review, we do sincerely apologise for the condition of the roads and pavements at your development. Persimmon Homes have the responsibility for setting up the legal agreements for the surfacing of the roads and footpaths with Cheshire West and Chester Council and these conversations are still ongoing. As a result, frustratingly we have been unable to final surface these areas, we do apologise.We have decided that we will provide the final surface to the footpaths now, for the benefit of our homeowners, but we have to wait until the legal agreements are in place for the roads to be final surfaced. The footpath works should start within the next 2-3 weeks.
5/5
TrustpilotJosh H
Josh came out to do some repairs and was brill
Thank you!
5/5
TrustpilotPaul and Richard did an excellent job
Paul and Richard did an excellent job. I'm really pleased. Thank you
Hi Lynn, thank you for taking the time to leave this review about Paul & Richard.
5/5
TrustpilotFront truss fixed back …
The gentleman was friendly and so helpful
Thanks Claire!
5/5
TrustpilotLovely chap
Lovely chap. Did an excellent job.
Thank you!
5/5
TrustpilotExcellent service from Richard
Excellent service from Richard, came to fix a door handle very friendly.
Hi Andy, thank you for your review about Richard and the work he completed for you.
5/5
TrustpilotProfessional assistance given
Professional assistance given , always helpful and always polite, Thank you
Hi Joanne, thank you for taking the time to leave this review.
5/5
TrustpilotInspected front door casing stated what needed doing
The man was very good at his job intact excellent
Hi Mrs Gardner, thank you for this great review about one of our Customer Service team!
5/5
TrustpilotVery helpful
Very helpful , completed our outstanding work , very professional
Hi Ann, thanks for this review!
5/5
TrustpilotCustomer service
Lee came to reseal the shower tray, Great customer service, efficient and polite.
Hi Ceri, thank you for taking the time to leave this review about Lee, we know how much our team appreciate it when they receive such positive feedback, thank you!
5/5
TrustpilotExcellent service
Excellent service. Very helpful and tidy
Thank you!
5/5
TrustpilotTechnician on time
Technician on time, friendly and had a professional touch.
Hi Akinya, thank you for your review!
5/5
TrustpilotProfessional,courteous and did a good…
Professional,courteous and did a good job.Many thanks.
Hi Russ, thank you for this review!
5/5
TrustpilotAnwyl technicians
Paul and josh very professional completed work great very tidy .
Hi Wendy, thank you for leaving this review about 2 members of our Customer Service team. We have passed your comments to Paul & Josh, thanks again.
5/5
TrustpilotHe did very well his job and nice…
He did very well his job and nice person .
Hi, thank you for your review about one of our Customer Service team!
5/5
TrustpilotCeiling skimming
On time, very clean and tidy work.
Hi Andrew, thank you for taking the time to leave this review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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