Trusted Agent profile · Caterham

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Park & Bailey Caterham Lettings reviews

4.7

★★★★★ Excellent

77 reviews across 1 platform

25 Station Avenue, Caterham, CR3 6LB

Park & Bailey's office in Caterham, at 25 Station Avenue, is rated 4.7 out of 5 across 77 reviews on 1 platform, including 77 Google reviews rated 4.7.

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4.7 / 5

77

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Caterham office, from every platform, shown as written. First names only.

5/5

Google

I've rented a property via Park and Bailey for the last 2 years and I have always been impressed with the professional and friendly manner in which the staff have worked. As such, I'd have no hesitation recommending them too anyone. Thank you for making my rental experience both straight-forward and painless.

Stuart · 16 March 2019

Agent replied · 7 June 2023

Thank you for the review Stuart, we are pleased to hear you would recommend our services. We will pass your comments to the lettings team.

5/5

Google

All staff members of Park & Bailey in Caterham provided an exceptional customer service throughout our 2 years stay in Caterham. They are very prompt in sorting out tenant queries. If you are looking for a property in Caterham I would definitely recommend Park & Bailey.

Shahid · 16 March 2020

Agent replied · 7 June 2023

Thank you for the great review Shahid, we are happy to hear you had a good experience when letting through us.

5/5

Google

I find park and bailey very professional, very polite and friendly. I am letting a property through them and also they are managing it. Its a pleasure to deal with them. They are one of the best agents I have dealt with and I would strongly recommend them.

Cpdf · 16 March 2019

Agent replied · 7 June 2023

Thanks for the great review, happy to hear you have had a good experience with our letting team.

5/5

Google

All the Bark & Bailey team are very professional, courteous and friendly service, the entire letting process was very serious and detailed, they provide very good, fast and efficient service when a repair is needed, and any other matter whatsoever necessary.

Omar · 3 March 2021

Agent replied · 7 June 2023

Hello Omar, thank you for the review. We are pleased to hear about your positive experience when dealing with the Lettings team, we will pass your comments over to the branch.

5/5

Google

Couldn't recommend the team at Park & Bailey more. Excellent estate agents who are friendly, informative, proactive and professional.

Paris · 31 August 2023

Agent replied · 30 October 2023

Hello Paris, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Lettings team.

5/5

Google

Fantastic service throughout!

Laura · 10 July 2024

Agent replied · 24 August 2024

Hello Laura, thanks for the review. We'll pass your kind comments over to the Lettings team.

5/5

Google

I have used Park and Bailey lettings on all my buy to lets for at least 8 years. i do not use anyone else due to the great service and great staff they offer. i highly recommend them to anyone

Paul · 16 March 2020

Agent replied · 7 June 2023

Thank you for the review Paul. We are very happy to hear you would recommend us.

5/5

Google

Great experience from start to finish. Very professiinal and made the whole process extremely easy for me which exactly what I wanted as a first time landlord. Would not hesitate to use them again or recommend

John · 16 March 2020

Agent replied · 7 June 2023

Thanks for the great comments John.

5/5

Google

From a tenant perspective - excellent service - very response, supportive and professional throughout the process.

David · 1 April 2023

Agent replied · 7 June 2023

Hello David, thanks for leaving a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to the Lettings team.

5/5

Google

The team at Park & Bailey have been super friendly and efficient. Could not fault the service. The whole lettings process has been quick and easy and stress free. Thank you in particular to Charlotte and Josh.

Sam · 16 March 2019

Agent replied · 7 June 2023

Thank you for the great review Sam, we are happy to hear you had a good experience when letting with us. We will pass your comments to the team!

4/5

Google

Well organised, informative and helpful throughout the process of securing a property to rent. Able and happy to communicate where and when requested. Overall a good, positive experience.

Paul · 16 September 2021

Agent replied · 7 June 2023

Hello Paul, thank you for the review. We are please to hear of your experience and will pass these comments to the team.

5/5

Google

I can’t fault Park and Bailey. This was the first time I have rented a flat, the agents have made the move so easy and have answered any queries I have quickly and efficiently.

Lucy · 16 March 2019

Agent replied · 7 June 2023

Thank you for the review Lucy, we are happy to hear you had a good experience when renting through us. We will pass your comments to the lettings team. Do keep us in mind for any future property needs you may have.

5/5

Google

Excellent job from the whole team at Park & Bailey! Let our property on the first day of viewings and were extremely helpful throughout the process. 100% Recommend!

James · 14 March 2021

Agent replied · 7 June 2023

Thank you for the review James, happy to hear you had a good experience when letting through us.

5/5

Google

I have rented out a house for about 8 years Park & Bailey in Caterham have been professional and great at finding tenants and dealing with any questions

Dan · 16 March 2020

Agent replied · 7 June 2023

Thanks for the review Dan, happy to hear you have had a good experience with us.

5/5

Google

I find them to be very friendly and reasonable.

Philip · 1 April 2023

Agent replied · 7 June 2023

Hello Philip, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Lettings team.

5/5

Google

We used Park and Bailey for a recent move to Warlingham. They were great help during these strange times and everything went smoothly.

Jim · 14 March 2021

Agent replied · 7 June 2023

Hello Jim, thank you for taking the time to leave a review. We are happy to hear about your experience and will make sure we pass these comments to the team.

5/5

Google

Very genuine and professional service and a great team. We were tenants at a property for more than three years. All very organised, our best wishes.

Abdul · 16 March 2019

Agent replied · 7 June 2023

Thanks for the review Abdul. We're glad to hear you had a good experience when dealing with us.

5/5

Google

Very helpful, they reply fast to any enquiries we might have and try to solve the problem asap. Really professional.

Jessica · 3 March 2021

Agent replied · 7 June 2023

Hello Jessica, thank you for the 5 star review. We are pleased to hear about your experience when dealing with our Lettings team, we will pass your comments over.

5/5

Google

We are letting a property through Park & Bailey. An excellent letting agent. Helpful, professional and informative advice at every stage. I would highly recommend

Paul · 16 March 2019

Agent replied · 7 June 2023

Thank you for the comments, we are happy to hear you would recommend our lettings team.

5/5

Google

Excellent and very helpful. Whole process was made very easy and communication throughout to keep me up to date.

Lewis · 14 March 2020

Agent replied · 7 June 2023

Thanks for the review Lewis, happy to hear you had a good experience with the Lettings team.

5/5

Google

Amazing team, very friendly, fast and resilient! They found me my dream home and I couldn't recommend them enough!

Pedro · 16 March 2019

Agent replied · 7 June 2023

Thanks for the review Pedro, happy to hear you had a good experience when dealing with the lettings team.

4/5

Google

Customer service friendly!

Jerome · 14 March 2021

Agent replied · 7 June 2023

Hi Jerome, thank you for your kind comments and for taking the time to leave a review.

1/5

Google

Appalling. Absolutely the worst lettings agent I have ever had the misfortune to deal with. Zero communication.

Richard · 3 March 2023

5/5

Google

Rating only, no written review.

Melissa · 12 June 2026

Agent replied · 12 June 2026

Hi Melissa, thank you for the review. We'll pass your 5-star rating over to the Lettings team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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