Trusted Agent profile · Caterham
★★★★★
1,556 reviews across 2 platforms
29 Station Avenue, Caterham, CR3 6LB, CR3 6LB
Part of Hamptons, see every office.
Hamptons's office in Caterham, at 29 Station Avenue, is rated 4.3 out of 5 across 1,556 reviews on two platforms, including 180 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Hamptons Caterham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Caterham.
Every review we hold for the Caterham office, from every platform, shown as written. First names only.
5/5
GoogleHamptons looked after our house sale with professionalism and efficiency, from our first contacts with Philip, through the launch and visits arranged by Caroline and the negotiations to completion skilfully handled by Emma. They all clearly have a thorough knowledge of the local market, were always there with wise advice when we needed it, were responsive and supportive and generally ensured that the whole process went swiftly and smoothly. Thank you!
5/5
TrustpilotHamptons Godalming/ Pippa Kilby
We have been looking for a property for many months and special mention goes to Pippa at Hamptons Godalming, who has shown us several properties in the area. She has really stood out with her efficient, personable and caring approach. It has been much appreciated during the challenging time of moving house - thank you!
5/5
TrustpilotGoing Above and Beyond
During our property search we found Leila Parsa Pour to be extremely professional, polite and very helpful. She went above and beyond to help us with our search, and on some occasions/days arranged a few viewings without hesitation. In other words, she is just a wonderful person to deal with and very kind-hearted individual. Thank you, Leila.
4/5
TrustpilotGood performance
The company was very responsive and attentive throughout the process. The sales progression process once an offer had been accepted was managed particularly well, with appropriate empathy extended to both parties associated with the transaction. Well done!
5/5
GoogleI found Matt and his staff at Hamptons in Caterham, very helpful and supportive thru the process from finding the property and helping to choice the right one too. Given I have never rented before, I would definitely select them again should I go thru this type of transaction another time.
5/5
TrustpilotPatryk from Hamptons does an amazing job
Patryk from Hamptons does an amazing job! Just working there since a few month he does it much better than the people before. Hamptons: please make sure he stays with you.
5/5
TrustpilotDeborah Hancock worked ffor us with…
Deborah Hancock worked for us with proactively, flare, professionalism and determination. I have high praise and have already recommended her to other potential customers in the locale. I also experienced a very reliable and friendly and efficient response from Emma Johnson and would not hesitate to use Hamptons in Tunbridge Wells.
5/5
TrustpilotAmazing lettings team at the Harpenden…
Amazing lettings team at the Harpenden branch. Extremely professional and attentive to both tenant and landlord. Always prompt to provide help and support when needed. Very respectful and professional.
5/5
TrustpilotPolite and professional staff.
The staff that came to view the property were very punctual and polite. The photographs of the property were very professional. The after-letting assistance was helpful and I was kept up-to-date throughout the process.
Thank you for leaving us a review. We are delighted to receive your feedback about our Brighton team and are especially pleased to hear how happy your are with the photographs. We take customer service very seriously and look forward to sharing your review with the Brighton team, thank you again.
5/5
TrustpilotHamptons Ealing Branch
Mark Peppin at Ealing Branch dealt with my sale He was very professional and arranged a good list of viewings He kept me updated at all timesSale went smoothly in a difficult property market I highly recommend HamptonsJan
5/5
TrustpilotEnd of Lease and deposit management
Sandra McCrae (deposit manager) from Hamptons has been dealing with my request successfully to claim some compensation after my tenant has over consumed gas during the winter period.Sandra has always responded to my emails very promptly, efficiently and in a very professional manner.Very good job.
5/5
TrustpilotDuring my tenancy I always had…
During my tenancy I always had excellent support and very prompt support from the team at Hamptons, whether it was mending a washing machine or getting me back into the house when my lock failed. Rebecca in particular was really helpful and always responsive and organised. It made all the difference to my experience. Thank you! Jessica
5/5
TrustpilotTenant of a flat ran by Hamptons and if…
Tenant of a flat ran by Hamptons and if there’s any issues with the property they sort it quickly and have always been super helpful and efficient. Highly recommend
5/5
TrustpilotShardai Whitter-Lewis Property Manager
We moved into the flat last year and have a couple of issues. Shardai communicates with the landlord with patience to solve the problems gradually. She always responds quickly to my emails and is helpful and sympathetic. We are satisfied with the professional service and advice she gives. Thanks, Shardai.
1/5
TrustpilotHorrendous
Horrendous , DO NOT USE OR TRUST, Mickey mouse accountancy system or clever fraud . Totally unapologetic when busted and still not paid. Use someone else .. save yourself some stress and money
Thank you for leaving us your feedback. Customer service is very important to us and we apologise for any inconvenience caused, please rest assured we always work with the best intentions and would never participate in fraudulent activities. We can see you have contacted the team on another platform and they have responded to you separately. Thank you again.
5/5
TrustpilotQuick and professional.
Quick and professional.Problem solved.Thank you Melanie
5/5
TrustpilotDavid Whiting
David Whiting assisted with all our maintenance needs right from the start of our tenancy, assisting with all use of appliances and systems within the property. Really appreciated.
5/5
TrustpilotSupport with broken bathroom light switch
A very prompt response to my request and explanation of the process. The electrician contacted me the same day and came round to look at the job. It was completed the following morning.
5/5
TrustpilotThanks Melanie
We have been dealing with Melanie for almost a year and she has always been excellent at dealing with any issues we've had whilst renting through Hamptons. Thank you.
5/5
TrustpilotGreat group
Great group, very responsive, good workmen, Amy Goldstein is the best!
5/5
TrustpilotVery Happy with Hamptons.
I've rented my property with Hamptons for 19 years, and the service I have had has been overwhelmingly positive, especially so in the last few years. I'd like to call out Annabel and George in particular who have been responsive, effective and just all around great to deal with.
1/5
TrustpilotDirty smelly rats increasing there…
Dirty smelly rats increasing there rents for familys who are suffering the cost of living crisis STAY AWAY FROM THESE DIRTBIRDS
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotI am a tenant and the property…
I am a tenant and the property management team is fantastic in their support to resolve any issues promptly. My property manager is relentless in helping sorting things out - top marks!
Thank you for leaving us a review, we will ensure the property management team are made aware of your kind comments.
5/5
TrustpilotReliable and Responsive
We have had a very good experience with Hamptons and our property manager Jocelyn. She has been very proactive in dealing with any issues as they have arisen and arranging for quotes and repairs quickly and efficiently while keeping us informed of progress along the way.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hamptons Caterham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Caterham.
