Trusted Agent profile · Caterham
★★★★★
1,678 reviews across 2 platforms
53 Croydon Road, Caterham, CR3 6PD, CR3 6PD
Part of Cubitt and West, see every office.
Cubitt & West's office in Caterham, at 53 Croydon Road, is rated 4.7 out of 5 across 1,678 reviews on two platforms, including 133 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Cubitt & West Caterham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Caterham.
Every review we hold for the Caterham office, from every platform, shown as written. First names only.
5/5
TrustpilotTyrone Hayles
Tyrone Hayles, Sales Adviser, has been very supportive and helpful with showing me the ground floor flat with outdoor space that I requested.
Hi ChristineThank you for taking the time to write a great review about Tyrone. He prides himself in listening to exactly what you want in a property and trying to help you find it. Good luck for the future.Best wishesBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotBoth friendly and professional
Both friendly and professional, thank you
Hi Gareth,Thank you for leaving a review! It's great to hear how friendly and professional our agents have been throughout your experience.Best wishes,Cubitt & West.
5/5
TrustpilotVery professional and helpful
Very professional and helpful. Good service when I was looking to rent a property at short notice.
Hello Mark, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotMoving into a new property with help of tasha
Whilst moving into my new property I'd just like to say that Tasha rice was more than helpful, she sent me every document I needed almost instantly and was extremely helpful in helping me over the phone.She really is what makes cubitt and west :)
5/5
GoogleSuperb service from the team, esp Lucy, who went above and beyond to make our house purchase seamless.
Dear Lizzie Thank you so much for taking the time to leave a positive review of your experience buying a house through Lucy at our Caterham branch. Good luck in your new home and we will be sure to pass on your comments. Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
TrustpilotFriendly, professional staff and nothing is too much trouble
Friendly, professional staff and prompt attention to all and any queries is the experience I’ve had from Cubitt and West and I would recommend their services. I am buying a property and they are the agents and from a buyers point of view they are really on the ball and I have had only positive experiences.
5/5
TrustpilotWould definitely recommend
Would definitely recommend, Kian has really helped us get our new home he is very helpful and friendly. Would definitely use them again!
Hi KerryMany thanks for your positive review about Kian at our Wallington branch. We are so glad that he managed to get you the property of your dreams. I will pass on your comments to him and good luck for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotCubitt & West - excellent and professional service
Cubitt & West acted as rental agents, found tenants promptly and were very professional. They gave very personal attention and I would use them again.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
GoogleRachael and Matt have been amazing throughout the process and would recommend them to anyone!!! P. S rachael I bought the curtains and they look amazing thanks for the recommendation.
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West
5/5
TrustpilotCouldn't be more helpful
Couldn't be more helpful, amazing customer service and catered for every need.I always receive 10 of 10 service from Marcus.He is an asset to the company!
Good afternoon,Thank-you for your kind words about Marcus from our Portsmouth Lettings team - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
1/5
TrustpilotDoes not reply to messages does not…
Does not reply to messages does not reply back after you call and leave a message. I do not recommend
Dear Tibi Thank you for leaving us your feedback. We are sorry if your calls or emails were not returned promptly as we feel strongly about communicating with our customers both promptly and effectively. We are sorry if this was not your experience and would welcome the opportunity to assist you further. To discuss your experience in more detail, you can contact our Customer Relations department on 01702 540802 or at customer.relations@arunestates.co.uk. Thank you. Kind regardsCubitt & West
5/5
TrustpilotGreat customer service and support
Great customer service and support, the staff are very helpful and professional. I have no complaints whatsoever.
4/5
TrustpilotThank you
We would like to thank the staff at Cubit and West for their service and assistance.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotHelped by a Lovely lady called Becky…
Helped by a Lovely lady called Becky who helped us get our flat within our short timeframe amazing customer service thank you
Good morning Jordanna,Thank-you for your kind review about our Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
GoogleRachel Matt and Tom have been amazing and dealt with all my new builds in a professional and friendly Manor and will considor them for all future projects
Dear Mr Newland Many thanks for taking the time to leave a review of our Caterham office. I am extremely pleased to read that Matt, Rachael and Tom have been so friendly and professional and I am sure they will be delighted to work with you again in the future. Kind regards Becky Jennings, Associate Operations Director, Cubitt & West
4/5
Trustpilot👍👍👍👍
👍 all good.thank you.
Hi Marcin,Thank you for leaving a review! It's great to hear you've had a positive experience with our agents.Best wishes,Cubitt & West.
5/5
TrustpilotStaff were always helpful and friendly
Staff were always helpful and friendly, we found a buyer quickly so did not have much to do with most of them.However Julie Bramble, the coordinator was exceptionally helpful.
5/5
TrustpilotVery professional in conducting their…
Very professional in conducting their business, very friendly and supportive staff, I would certainly recommend them to anyone who wants to sell or buy properties.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotCiaran help me in this new stage of…
Ciaran help me in this new stage of renting the house. very kind helped me I needed.I'm very grateful crawley
Dear AnaThank you for your kind words about Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director
5/5
TrustpilotHeidi and Charlotte from Ashington…
Heidi and Charlotte from Ashington branch have been so helpful, informative and professional going through the process of selling my late fathers house . I would not hesitate to recommend them to family and friends. Five stars would have given you more !
5/5
GoogleWhen Lucy visited my house for the first time I felt I was in safe hands. The team found a buyer during the first open house and the process has been seemless. Thank you again.
5/5
TrustpilotCubitt and West were very proactive and…
Cubitt and West were very proactive and responsive during during the whole process of selling the house and a very friendly team.Many thanks
Dear PaulThank you for your kind words about Cubitt and West. Your kind comments are very much appreciated and we wish you all the best.Kind regardsBecky Jennings, Operations Director
5/5
TrustpilotA refreshing change
David Ellett showed us around a property and we found him to be professional, friendly and very knowledgeable.
David is a new member of our team in Worthing and it is lovely to see your comments about this service. Thank you.
5/5
TrustpilotSamara did a fantastic job!
Samara did a great job finding a buyer for my property.
Good morning Merry,Thank-you for your kind words about Samara from our Southsea branch! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Cubitt & West Caterham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Caterham.
