Trusted Agent profile · Castleknock
★★★★★
237 reviews across 2 platforms
Ashleigh Retail Centre Main Street, Castleknock, D15 H64K
Part of Sherry FitzGerald, see every office.
Sherry FitzGerald's office in Castleknock, at Ashleigh Retail Centre Main Street, is rated 4.1 out of 5 across 237 reviews on two platforms, including 47 Google reviews rated 4.6.
Every review we hold for the Castleknock office, from every platform, shown as written. First names only.
5/5
TrustpilotI have used Sherry Fitzgerald to sell…
I have used Sherry Fitzgerald to sell my family home in 2022 I found Nick Popplewell very professional helpful and got house sold at a great price without any hassle .Job well done Thank you Rosemary Spelman
5/5
GoogleWe had the pleasure of dealing with both Julian and Michelle in Sherry Fitz Castleknock as both vendors and a buyers over the last year. Very happy with both processes start to finished. Michelle was always so attentive and professional. Would happily recommend to anyone wishing to sell their property in the area
1/5
TrustpilotUnprofessional - never stick to commitment
I recently purchased a house through Sherry and my experience was worse (D15). While buying a house is a life event for most, the folks here has absolutely no consideration to that fact. They did not want to show me the house for final walkthrough which I had to argue with them. They lied to me that they had the entire house keys so I released the funds, however, they gave me literally just a single main door key. I had to follow up for 5 days, and multiple phone calls to receive the entire set of keys. After all this, it took 3 weeks for them to remove the 'Sold' board in front of the house. If you are looking for an agent, please do not consider Sherry, instead consider other agents who are more professional and friendly.
5/5
GoogleBuying a property in Ireland can be nerve-racking, but having a helpful negotiator with excellent coordination skills makes all the difference. Thank you so much Maria and SherryFitz Castleknock for your tireless support on my first-time buyer journey. Without a doubt I recommend and will use your services again if ever needed. Thank you!
5/5
GoogleSherry Fitzgerald Castleknock handled the sale of our property recently and we were extremely happy with the entire transaction. Julian Cotter and his team proved to be both capable and personable and they organised everything competently and efficiently. A pleasure to deal with and highly recommended.
4/5
TrustpilotSale Of Property
I was very pleased with the full suite of services offered by Sherry Fitzgerald. Everything was very professional and to a very high standard. The valuation I received was realistic. I was kept informed through the showings and the sale process and given regular feedback by my agent. I would highly recommend them as a real estate agent.
5/5
TrustpilotI dealt with Julian in the Castleknock…
I dealt with Julian in the Castleknock office for the sale of our family home. He was very helpful and trustworthy when it came to dealing with the whole process from start to finish. I would highly recommend him if you are thinking of selling your home.
5/5
TrustpilotQuick, professional, smooth sale!
We tasked Ed to sell our house and he delivered a sale 15% above asking price, just within a couple of weeks, demonstrating his commitment and capabilities. Throughout the partnership he has been extremely supportive, going the extra mile to meet our needs, being always available if any questions. He is very knowledgeable and his professional skills are excellent. Highly recommended!
5/5
TrustpilotFirst in class the whole team
First in class the whole team. Sold my home with Orla and is now a friend of the family. Always available always responsive and couldnt recommend her more.
5/5
TrustpilotTo be honest very helpful any time I…
To be honest very helpful any time I need speak to them they were available for a taking the call so very happy
1/5
TrustpilotDISGRACEFUL SHERRY FITZHaving purchased a property from…
Having purchased a property from sherryfitzgearld ,Renovated it and then went back to the office to whom I purchased from,and asked would they be interested in marketing our property,only to be messed around by the principle of sherry fitgearld,traveling a hr to leave a key available ,this was 3 weeks ago march 2023 ,only to find no one arrived to even look at the property for pictures , measurements etc ,This is no way to treat customers ,we wouldn't treat our clients in such a fashion nor do we expect to be treated in such a hap hazzard manner .Imagine turning down a new build 3 bed house ,A rated ,and not have the courtesy to ring and say look sorry we won't be marketing your property ,even when it was this branch in cork we purchased from .☎️A SIMPLE PHONCALL OR EMAIL WOULDNT GO AMISS
5/5
TrustpilotWe were very happy with the service…
We were very happy with the service they provided.Matthew Kenton is a very professional and helpful man. All the staff is lovely and ready to help and explain if you need that. Thanks a lot, guys.
5/5
TrustpilotAmazing support and a pleasure to deal with
Roseanne helped us with the purchase of our country home and couldn't have been more helpful and supportive throughout the process. She was constantly on hand and incredibly responsive. She worked with us and supported both us and the sellers throughout the process. She facilitated a successful transaction on very agreeable terms between both parties. I couldn't recommend her and the team at Sherry Fitzgerald enough.
5/5
GoogleI would like to a big thank you to Tiernan, from sale agreed our process was very difficult due to lost deeds and Tiernan has always been a call away to help with anything he could. Without him I don't think we would of got our hosue. Thank you Tiernan :-)
5/5
TrustpilotRachel cooney
The communication with our advisor Rachel Cooney was absolutely brilliant she made every step of the journey stress free and the whole process went really smooth and fast . We recommend 100%
5/5
TrustpilotThank you Nora Meaney of Sherryfitz…
Thank you Nora Meaney of Sherryfitz Carlow…who make the whole purchase a fantastic experience!!
5/5
TrustpilotExcellent support for mortgage and mortgage insurance
Chris and Ivana were excellent throughout the whole process and helped us close in a timely and easy fashion. Job well done!
3/5
TrustpilotSherry Fitzgerald as Mortgage Brokers
My review actually relates to Sherry Fitzgerald's mortgage broker service.I was disappointed with the service but my situation was complicated by the fact that I was remortgaging and staff shortages in PTSB and in fairness to Sherry Fitzgerald when I complained they eventually dealt with it to my satisfaction.So I would simply say to potential customers that you keep a very close eye on the process as the banks are short staffed and the brokers can lose focus when it's such a drawn out process.
2/5
TrustpilotAt least lock the house up after viewings!!!
While the staff where very pleasant to deal with in general 2 things really sub standard.The first was that on visiting the house 2 days after they conducted a viewing i went to check the house and found the back door had not been locked and had been swinging open for since the view, surely one lesson of being an estate agent is lock up the house before you leave. in response i got a lame sorry.The second was that before the sale was complete the buyers want access for builders to take measurements, the sherry fitz agent then let them tear wall paper off the wall of one of the bedrooms. I asked for an explanation by phone, email and was studiously ignored.
5/5
TrustpilotSherry FitzGerald Letting
The Team at Sherry FitzGerald Lettings have been amazing to deal with! They kept us up to date throughout the whole process from viewing to getting the keys. They were excellent at coming back to us when we had questions or didn't understand anything. Really super nice team- Delighted to be renting with them.Eimear & Rory
1/5
TrustpilotTerrible company to deal with
Terrible company to deal with, I was looking to buy a house, we arranged for a viewing and they didn’t even show up or bother to let know they can’t come. So I was left waiting for an hour until agent finally answer her mobile phone, oh sorry didn’t you get my mail? No I didn’t. They also lie to you about the house, pushy, they don’t know anything about the house they are selling. They do know offcourse there are 3 bids on the house allready. Bad vibes tbh and will avoid them at all cost. Classic case of market leaders not caring about buyers, they deserve to go bust. I was dealing with greystones locations, avoid.
5/5
TrustpilotWe bought our first house recently and…
We bought our first house recently and I would highly reccomened Nora. She is very dedicated and professional. Nora answered any questions and was reachable date night, weekends and even during her annual leave. Thank you again for making our journey so easy
1/5
TrustpilotPurchased new house through Sherry Fitz
Bought new house where Sherry Fitz are the selling agent. They were on to me every week till the contracts were signed and after that, you will be lucky to get a reply. Never communicated about upgrade option, as a result, I now need to pay more if I want things changed because they didn't do their job. Typical "Big Company" with no sense of responsibility towards customers... There are better agents out there who will sell, let and manage your property 100 times better than Sherry Fitz so AVOID!!!
3/5
TrustpilotIf you are renting
If you are renting, you are legally entitled to the FULL rental history of the property. it must include every past rental and not just the last one.. This should be given by the estate agent BEFORE you move in. Then contact the RTB to verify all information is correct. Your rent should not have risen all through 2017 or during Covid restrictions 2020. Any rent between December 24th to July 2021 could only rise by a maximum of 4% annually. The 4% rule for RPZ has now been replaced and they can not add 4% since July 2021. Check RTB.ieFor rent increases.Failure to supply the FULL rental history is a breach of tenants rights and RPZ rules.Get a solicitor or threshold to check over your lease agreement and check what your legal rights are as a tenant and what your landlord is legally required to provide. Always know your rights and use the law as it should be
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