Williams Donovan reviews

★★★★★ 5/5

Google

I cannot recommend William & Donovan enough, their service, especially Anita during the initial viewings and Steph during the sales process have been exceptional. At every single stage they kept us updated & continuously went out of their way to provide us with updates. We were on the purchasing side this time around however would have no concerns using the again if we do eventually sell! 5* service

Anthony · 13 February 2026

★★★★★ 5/5

Google

Highly recommended …. We sold a property using the Benfleet branch of W&D and they were an absolute pleasure to deal with and super professional. What is usually a pretty awful process was actually rather smooth! Well done Lloyd, Anita and the team, and thank you for making our lives easier.

Kate · 13 December 2025

★★★★★ 5/5

Google

Sale of our house in Benfleet went very well from initial marketing to completion. Communications were prompt and effective from all the Benfleet team throughout the process. Happy to recommend their services to future buyers and sellers.

Daniel · 13 March 2026

★★★★★ 5/5

Google

Absolutely fantastic service from Stephanie in after sales. We hadn’t instructed W&D, but purchased a house they were the agents for. Despite not being their direct client, we received a superb level of service with constant updates and someone to discuss issues with when solicitors were slowing things down. As above, Stephanie was outstanding and was on top of all parties when needed. Would highly recommend W&D.

Adam · 18 November 2024

★★★★★ 5/5

Google

I want to thank William and Donovon for helping me start my new chapter. I would personally like to thank Stephanie who has been on this rollercoaster of a journey with me. I didn’t expect the level of support I received. Stephanie went above and beyond, making sure all my questions and queries were answered and kept me updated at every stage. She was always at the end of the phone, whether I was happy or in tears she kept things positive and took good care of me. I will be forever grateful for all her efforts and will miss our weekly chats. I want to wish Stephine all the best, it has been an absolute pleasure. I would like to also thank Anita and Denise for all their help and support they gave and for arranging viewings and keeping me well updated when offers were being negotiated etc. I cannot recommend Williams and Donovon enough, amazing estate agent, outstanding team and an overall happy experience.

Rachel · 27 April 2025

★★★★★ 5/5

Google

Stephanie has been really helpful throughout the whole process. Friendly, professional, and easy to deal with. A great estate agent, highly recommend.

Debs · 13 January 2026

★★★★★ 5/5

Google

Very professional and friendly service, Stephanie has been very helpful and would definitely use in future and recommend

Martine · 13 January 2026

★★★★★ 5/5

Google

This is a company that I would recommend to anybody thinking of moving. The service from the start was excellent. After the original offer was received the after sales service was outstanding. I would like to mention Stephanie in particular whose help was was at times the only thing that got us through the whole process.

Peter · 30 March 2026

★★★★★ 5/5

Google

I cannot say enough about the team in Benfleet, Lyn & Anita were absolutely 100% committed to our move, even though the market was going thru tough times, there constant support and help meant the move went ahead, as I am sure without them our move would not have happened, I would strongly recommend W & D they care about there customers which is very important when you are moving, so thank you to you all for making our move happen, we are very happy in our new home, thank you all

Gary · 2 March 2023

★★★★★ 5/5

Google

Absolutely fabulous service from Darren, Stephanie and the team at William and Donovan, Benfleet! …

Alison · 13 December 2025

★★★★★ 5/5

Google

William & Donavan Benfleet sold us our first home! From viewing to completion, Stephen King, Anita and the team helped, advised and offered support throughout the entire process. Always happy to take a call, email and respond to our queries helping a smooth and quick sale for all involved. Thank you!

Sarah · 10 September 2024

★★★★★ 5/5

Google

William & Donovan were the estate agents of my purchase and they have been super helpful and friendly throughout. In particular, Stephanie from after sales has been so lovely throughout the whole process and made what is a very stressful time, so much more pleasant. Thank you!

Paige · 30 March 2026

★★★★★ 5/5

Google

We recently purchased a property through Willians and Donovan, and they couldn't have been more helpful. From the outset, Stephen and Anita were always transparent, shared our frustrations professionally when the end of the chain was calling the shots, but always remained positive throughout. The team was a pleasure to deal with. Thank you all!!

Lucy · 15 June 2024

★★★★★ 5/5

Google

I moved recently and despite it being quite a stressful drawn out process for various reasons, Paul from the Hockley Office was always a constant. He was very understanding and patient, he clearly has a lot of experience and knowledge which helped us out massively. Thank you for all your help Paul and the rest of the W&D team.

Kirsty · 22 March 2024

★★★★★ 5/5

Google

Being first time buyers me and wife were not sure of all the processes and information that we needed to know but Mark & Lynn reassured us and explained to us in a calm and polite manner what was needed and what they can do for us. We have been kept up to date frequently with every update about our mortgage. Thank you to Mark & Lynn for their professional manner, always being available on phone and email and for the advise and support they provided.PositiveResponsiveness, Quality, Professionalism, Value

Salha · 10 November 2021

★★★★★ 5/5

Google

A very big thank you to all at W&D Benfleet. We first contacted them during lockdown to put down for viewings as soon as they were able to go ahead. From our first contact during lockdown through to picking up our keys, every member of staff we dealt with was highly professional. We decided to sell and purchase through W&D. They really go the extra mile. From Darren with his spot on valuation and great photographs, to Lloyd who found us a buyer, and everyone who conducted viewings in between, the whole team were always a pleasure to deal with. A special mention has to go to Lynn. We encountered problems with the property we were selling which delayed everything. Lynn was brilliant at keeping the chain informed, chasing solicitors and keeping them on their toes, and listening to my weekly frustrated updates. She really was the glue that held the chain together and is an asset to W&D. We would not hesitate to recommend W&D to anyone looking to buy or sell in the Benfleet area. Thanks once again

Lee · 30 July 2021

★★★★★ 5/5

Google

I would like to thank Darren and Mark and the whole Williams And Donavan team for the very professional service they offer. We had a very pleasant experience using them on the sale and purchase of our new property we can’t thank them enough for their professional and friendly service they offer. 1 would highly recommend using them if you’re looking to buy or sell property we couldn’t ask for anything more, they really are an amazing team. Thank you guys. Dionne & Patrick xPositiveResponsiveness, Quality, Professionalism, Value

Dionne · 21 June 2021

★★★★★ 5/5

Google

After 25 years in Benfleet I decided to move to be nearer my family. I did some research and found Williams and Dovovan had the best reviews so I went with them. It was a difficult time because Covid 19 intervened and everything came to a standstill at one point. Williams and Dovovan went above and beyond to keep me informed of news relating to my conveyancing and even found me a new solicitor when my old one decided not to do conveyancing anymore after the lockdown ended. I would thoroughly recommend this company because they really go that extra mile and thoroughly deserve the excellent reputation they have.

Bonny · 4 November 2020

★★★★★ 5/5

Google

We bought our new family home from williams and Donovan, it was a very stressful time for us due to our buyers solicitor delaying things and if it was ever gonna happen but all the staff are amazing and Stephanie and Anita are so kind. …

Brenda · 13 December 2025

★★★★★ 5/5

Google

I have overall been really pleased with the whole process but have to call out Stephanie Jones in after sales. She has been amazing and gone far and beyond what you would expect an estate agent would have to do continually chasing …

Andrea · 13 December 2025

★★★★★ 5/5

Google

Lynn Beard what a superstar. Lynn was on the selling side of our sale and purchase and she really made us feel valued and like she was working not just for our seller but for us as well. Super informative, really lovely to talk to and it was a genuine pleasure! Other team members stepped in when Lynn was away so thank WD team!

Tom · 30 July 2022

★★★★★ 5/5

Google

Stephen was an amazing throughout the entire process. We had some frustrating points due to very slow solicitors but Stephen stayed on top of what was outstanding, was always available to answer questions and just generally really helpful. I highly recommend!

Hannah · 21 April 2024

★★★★★ 5/5

Google

Stephen was an amazing throughout the entire process. We had some frustrating points due to very slow solicitors but Stephen stayed on top of what was outstanding, was always available to answer questions and just generally really helpful. I highly recommend!

Hannah · 13 April 2024

★★★★★ 5/5

Google

Very helpful and kept me updated with how was my purchase was coming along and when I have exchanged. Thank you for your support in buying my first home.

Helen · 13 March 2026