Every review we hold for the Castle Donington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNow we are settled I wanted to share a review of our experience with Marble property Services. We cannot thank Lucy and the entire team enough for their amazing support through our house sale. Nothing was too much trouble and they went over and above every time they called to get information for us, even calling to check in with us when there was nothing to report. It's the personal touch when dealing with an amazing independent business. Then with Annabels help we secured a great place to live. We cannot thank you enough for everything. Would highly recommend
Eve · 14 February 2026
Agent replied · 14 April 2026
Eve this is such a wonderful review, THANK YOU so much for your lovely words about our team, they appreciate reviews SO much and are absolutely made up that you took the time to do this.
We're so glad you're all settled, we certainly had a journey together to get you there! The journey may be over, but rest assured you will forever remain one of our favourite vendors xx
★★★★★ 5/5
GoogleMarble Estate Agents were superb, they assisted us at every step during our purchase offering help and advice when requested. Due to others the process was very stressful but Marble were always there for us and always returned calls when requested. We cannot thank them enough for their help.
John · 14 February 2026
Agent replied · 14 April 2026
Thank you so much for such a wonderful review, the team are so happy you're now settled and that you were delighted with our service!
★★★★★ 5/5
GoogleI sold my property with Marble after a year of listing with another large agency and was so impressed with the service from the team. Punctual and engaging during viewings and ultimately got me a speedy sale. I'd really recommend Marble if you're selling within Castle Donington. Big thanks to Lucy and Yasmin!
Liam · 14 December 2025
Agent replied · 14 April 2026
Thank you so much for this wonderful feedback. We know how frustrating a long listing period can be, so we’re absolutely delighted that the team could turn things around and achieve a speedy sale for you. Hearing that you valued our … More
★★★★★ 5/5
Google“We had a fantastic experience with Marble Estate Agency in Castle Donington throughout our home-buying journey. From the very beginning, the team was incredibly committed to helping us move things forward as quickly and smoothly as possible.
They were always responsive, answering all of our questions clearly and promptly, which really helped reduce the stress during what can be a very overwhelming process. Their proactive approach and dedication made a real difference in keeping everything on track and progressing efficiently.
We truly appreciated their support, professionalism, and communication every step of the way. We would highly recommend Marble Estate Agency in Castle Donington to anyone looking for a reliable and committed estate agent.”
Alex and Stef
Alexandra · 13 April 2026
Agent replied · 14 April 2026
Thank you so much for your wonderful review. We’re absolutely delighted to hear that you had such a positive experience with us throughout your home-buying journey.
Buying a home can often feel overwhelming, so it’s incredibly rewarding to know that our team was able to make the process smoother, keep things moving efficiently, and provide the reassurance you needed along the way. Your kind words about our responsiveness, communication, and proactive approach truly mean a lot to us.
It was a genuine pleasure supporting you, and we’re so grateful for your recommendation. Wishing you all the very best and happiness in your new home!
★★★★★ 5/5
GoogleFrom start to finish Marble Property Services have been great. I dealt with Annabel from viewing to completion which she was able to do so efficiently as I needed to move in ASAP. When calling the office everyone was really nice and always …
Rose · 14 December 2025
Agent replied · 14 April 2026
Thank you for such thoughtful feedback. It’s great to hear that everything came together smoothly, especially with the urgency of your move. Annabel’s calm and efficient approach is something we’re very proud of, and she’ll be so pleased to … More
★★★★★ 5/5
GoogleWe’ve had a really positive experience with Marble Properties and honestly couldn’t fault them.
Olivia and Annabel have both been so helpful and lovely the whole time. Any questions we had were always answered quickly, and everything was dealt with professionally and fairly. Communication was clear and easy, which makes such a difference.
The whole process at the end was straightforward and stress free, and we really appreciated how smoothly everything was handled.
Would definitely recommend, a really positive experience from start to finish.
Robyn · 14 March 2026
Agent replied · 14 April 2026
Many thanks Robyn for making the effort to post such a long and glowing review. We will make sure Annabel and Olivia get to hear your positive comments.
★★★★★ 5/5
GoogleBig shout out to Lucy and Antonia who both worked around the clock and helped us with our first purchase. From start to finish they were a massive help.
Rajan · 14 January 2026
Agent replied · 14 April 2026
Thank you so much for this lovely review Rajan, the team are so delighted with your kind words!
We hope you're both all settled and are loving being homeowners!
★★★★★ 5/5
GoogleAll the team at Marble Castle Donington were amazing and really helped us secure our new property.
They helped more than they needed to and were constantly pushing solicitors for us to ensure we secured the completion date required.
A huge thank you to Donna who was my speed dial most days but no phone call was ever a problem for her.
I would highly recommend using them in the future.
Ben · 26 July 2024
Agent replied · 25 August 2024
It is really good to see your feedback specifically on Donna. I know she will be really pleased to receive this well deserved review. While we hope you will be spending a long time in your new home, we look forward to being of assistance to you in the future.
★★★★★ 5/5
GoogleWe recently engaged with marble properties to manage the rental of our properties and I can honestly say that the service I have received from Annabel and David has been exceptional. They managed the whole process for me, from collection of keys from the estates agents to organising any remedial works and getting tenants in as soon as possible.
In all a great service from Marble Property Services.
Milan · 26 July 2024
Agent replied · 25 August 2024
Hello Milan. Many thanks for this excellent feedback. We know our lettings team have been working hard behind the scenes to let and manage your properties and we are so happy you are pleased with the service. We hope to continue this successful relationship with you in the future.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Marble Properties, and I have to say, their service, especially thanks to Annabel, was top-notch. From the moment we connected, Annabel made the whole process a breeze. She was not only professional but also incredibly friendly and approachable.
Throughout the entire process, Annabel was highly responsive and kept us in the loop with every development. She made us feel like we were her top priority. Her knowledge of the market and the properties we visited was impressive.
What truly sets Marble Properties apart is their commitment to excellence in customer service. Annabel was always ready to answer our questions and address any concerns, no matter how big or small. She made the often stressful process of renting a home feel like a walk in the park.
I can't recommend Marble Properties enough. If you're in the market for a new home, do yourself a favor and get in touch with them. They'll make your real estate experience not only successful but enjoyable too. Thanks to the whole team, and a special thanks to Annabel for going above and beyond!
Stephen · 22 October 2023
Agent replied · 25 August 2024
Thanks Stephen. We're very happy to let Annabel know the great service she has provided
★★★★★ 5/5
GoogleI've been in my current rental property with Marble for 1 month as of yesterday, and can honestly and wholeheartedly say, so far, they are the best agency I've ever worked with. Very prompt responses and brilliant organisational skills. I have felt listened to and my problems and concerns swiftly corrected.
Upon collecting my keys, Annabel was a lovely friendly face, who made me feel extremely welcomed into my new home. I feel I am in safe hands with the Marble team.
Emily · 10 September 2023
Agent replied · 29 October 2023
Hello Emily. Many thanks for your lovely review. Annabel will be delighted to get such a positive mention. We hope you enjoy living in your new home for some time.
★★★★★ 5/5
GoogleWe have rented with marbles since 2019 and I wanted to say that there is a particular member of staff that goes out of his way to help us with any issue or concern that we have. Josh is so helpful and he really holds the place together. I’d feel 110% confident to rely and trust him with any of our real estate queries in the future including when it comes to buying a home. There’s no one else we’d rather deal with, he’s a credit to the company and he deserves a raise for the work and effort he puts in to his clients. Thanks Josh. From Luke and Sophie
Robert · 8 November 2022
Agent replied · 6 July 2023
What a fabulous review. Many thanks for this. Josh has seen it and we've congratulated him on his excellent service on your behalf. We look forward to working with you in the future
★★★★★ 5/5
GoogleHelpful and approachable team. We were looking for a property for a while and had viewed several with Marble. Robin really took the time to find out what we were looking for. When the house we bought came up for sale, Robin let us know before anyone else as he thought it was the perfect home for us. Which it was! Helen was great at keeping us updated and is super friendly on the phone. Both Robin and Helen were genuinely pleased for us when we finally got the keys to our home. Top service!PositiveResponsiveness, Quality, Professionalism
Helen · 26 August 2022
Agent replied · 6 July 2023
Thank you Helen. In a world of increasing automation we are so pleased our personal touch works so well for you. We will pass on your kind words to Robin and Helen.
★★★★★ 5/5
GoogleFrom the first contact with Robin (who sold this house to me) to Annabel and the team (who helped me to rent it out), I've had fantastic service. Robin and Helen even progressed the sale when the third party, employed to represent the vendor, just didn't seem to have enough pep to move things along. I now have a fantastic house and lovely tenants and I'm one very happy customer.
Amanda · 6 June 2023
Agent replied · 29 October 2023
Thank You Amanda. It is so nice when we can tell the whole team how they have all helped a customer. We will pass on your comments
★★★★★ 5/5
GoogleWe would like to thank team Marble Proprty Services, especially Annabel, for accommodating us and helping us to find our new home. They are very reliable, fast and amazing! You will never gonna go wrong with them the expirence very was smooth. Thank you so much, team!
Tomi · 30 September 2024
Agent replied · 25 October 2024
Thank you Tomi for your kind words. We hope you are happy in your new home
★★★★★ 5/5
GoogleWe recently rented our property through Marble properties, the whole process was made seamless thanks to Annabel and the team, taking away any stress throughout.
We were guided through the process as first time landlords from to start to finish, and all was brilliantly managed with everything required to get us over the line.
Jordan · 27 April 2024
Agent replied · 25 August 2024
Thank you Jordan. We go out of our way to try and give everyone a personal service and understand that one size doesn't always fit all. We look forward to being of service again in the future.
★★★★★ 5/5
GoogleThank you to David, Annabel and the Lettings team for the past 6 years. Your professionalism, support and realistic approach to property letting has been a dream. Annabel - sorry for the tears on leaving our home…. Keep doing what you’re doing team.
Susan · 30 October 2024
Agent replied · 25 October 2024
Susan, Thank you so much for taking the time to leave such a lovely review for our lettings team! We're extremely proud of how wonderful they are and the hard work that they do and they will be absolutely delighted with your kind words! Best luck for the future, Team Marble
★★★★★ 5/5
GoogleMarble helped me sell my property in a time when the market wasn't as favourable to selling. They kept me updated frequently to the progress. If i did have an issue they quickly rectified it. Cant fault them and all at a price which was good value compared to other quotes we got. Many thanks.
Lee · 14 December 2025
Agent replied · 14 April 2026
Thank you so much for taking the time to share this lovely review. Helping you sell your property, especially in a tougher market, truly meant a lot to us. We’re really glad you felt supported and kept informed throughout the process, and that any concerns were quickly put at ease. Knowing you felt the service was good value makes it even more rewarding for our whole team. Thank you again for trusting Marble, it was a pleasure working with you, and we wish you every happiness in the future.
★★★★★ 5/5
GoogleWe have worked with Marble for the last 8 years. They have managed our rental property during this time and have just managed the sale. A very professional and friendly team. Would use their services again and would recommend them to anyone buying/selling or renting property.
John · 14 February 2026
Agent replied · 14 April 2026
Thank you John for this wonderful review. It's always nice to know that we have been able to provide you with an excellent level of service across all our departments and we are delighted to give the feedback to the team about how you found them professional and friendly. We look forward to the opportunity of working with you again in the future
★★★★★ 5/5
GoogleWe are now renting a lovely property thanks to the ladies at Marble Property Services. Great experience, and handed us a bottle of Fizzy with the keys. Couldn't ask for a better service.
Adrian · 14 March 2026
Agent replied · 14 April 2026
Lovely to hear from you Adrian. Many thanks for your kind comments
We wish you well on your new home.
★★★★★ 5/5
GoogleHuge thank you to Dan, Laura and all at Marble! We recently rented a property through Marble and from start to finish Dan and Laura did all they could to move things along professionally and smoothly. Lovely people, great company and would give them 11/10 if we could. VERY prompt service at the end in sorting the return of deposits too, a rarity with a lot of letting agents! Don't think we will ever come across another letting agent like Marble. Thank you again and all the best for the future!
Rebecca · 7 July 2017
Agent replied · 6 July 2023
Thank you Rebecca. It is always encouraging to see that Dan and Laura have made such a positive impression on you. We will make sure they hear the good news. Good luck in your new home.
★★★★★ 5/5
GoogleI have been dealing with Marble over the last few weeks, both in regards to renting a property as a tenant and also renting my property out and I have to say what a pleasure it has been. All the staff, especially Clare and Daniel have been so helpful and accommodating, whether its been arranging viewings, getting information over to me, advising or putting up with my constant demands the service has been spot on. They are a very professional outfit but also bring a very friendly outlook to the proceedings and in the short amount of time I have been dealing with them, have started to feel part of the Marble Family. Their local knowledge helps and being in the village was a big advantage to me. Keep up the good work team and I look forward to dealing with you over the coming months.
Rebecca · 7 July 2016
Agent replied · 6 July 2023
Many thanks for this wonderful review.
★★★★★ 5/5
GoogleExcellent service from Robin, Helen and the team at Marble Property Services. They marketed my property effectively, hosted all the viewings and secured a sale very quickly. They provided comprehensive support throughout the process, right up to the day of completion, and I felt I was in safe hands at every stage. A friendly and professional service from a local company. Highly recommended.
Andy · 6 July 2022
Agent replied · 6 July 2023
Very many thanks Andy. We know you called in to thank Robin and Helen personally and unfortunately missed them. We have passed on your best wishes, but hope we will see you again soon. - Team Marble
★★★★★ 5/5
GoogleAfter searching for months around lot's of agents in the Black Country, I came across Marble.
They had the perfect location for myself and my daughter and after a quick look at the listings found us a property that was great! Clare was so helpful in arranging a viewing and negotiating the contract we eventually signed. Thought it would be hard to find something both of us liked, but we have been so happy for the past months! Great service, before, during and after!
Would I recommend them?....... without doubt!!!
Adrian Perkins
Hawksyard
Adrian · 8 July 2015
Agent replied · 6 July 2023
Thank you Adrian. A splendid example of a customer who's home isn't on our doorstep but proof that we go the extra mile to help every one whether one mile or hundreds of miles from our office.
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