5/5
FacebookPaul Folley has been extremely helpful and prompt with our search for a house - we are very much looking forward to our viewing.
Trusted Agent profile · Carterton, Oxfordshire
Verified
Chancellors Carterton reviews
★★★★★
529 reviews across 2 platforms
Black Bourton Road, Carterton, Oxfordshire, OX18 3DN
Part of Chancellors, see every office.
Chancellors's office in Carterton, Oxfordshire, at Black Bourton Road, is rated 4.2 out of 5 across 529 reviews on two platforms, including 176 Google reviews rated 4.8.
Reviews
Every review we hold for the Carterton office, from every platform, shown as written. First names only.
Facebook5/5
FacebookExcellent service from the Henley branch, thank you to Rob Penford and John Harrison in particular for their friendly, professional service - very informative!
5/5
GoogleExcellent staff and very helpful when I first went in the office to enquire about a property. Managed to fit me in very quickly to view and Liza-Jo Boyce showed me around. She was very professional and even me to view the property. Thanks to the office team Ben,Sam and Liza in Carterton I am now purchasing the property. Highly recommend Chancellors to anyone who wants a first class service.
5/5
GoogleExcellent staff and very helpful when I first went in the office to enquire about a property. Managed to fit me in very quickly to view and Liza-Jo Boyce showed me around. She was very professional and even me to view the property. Thanks to the office team Ben,Sam and Liza in Carterton I am now purchasing the property. Highly recommend Chancellors to anyone who wants a first class service.
5/5
FacebookGeorgia Weaver was excellent in taking me through the letting renewal process. prompt replies to any queries. very good service
5/5
FacebookWe recently moved with Chancellors and Elizabeth Parris was really professional, helpful and easy to contact. Would definitely recommend her and them.
5/5
FacebookI want to thank our property manager Francesca Deacon for her excellence in every aspect of her work - gentle, punctual, honest, effective, with can-do / will-do mentality. Well done Francesca!
Agent replied
Thank you Ser for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookThe service I have received in the past hasn’t been up to standard, however since Elizabeth Loew joined the team my queries have been resolved quickly and efficiently, with a positive outcome.
Agent replied
Thank you so much for your wonderful feedback! Very much appreciated and always happy to help ☺️
5/5
FacebookThanck you Chancellors...you have a great team,specially Nathan is doing a professional job and i have a good experience with him..well done
5/5
FacebookId like to thank Mary Hughes. Mary has been a excellent help with all my questions and any property problems. Very professional
5/5
GoogleSteve from Chancellors was helpful, clear, informative and professional in his dealings with me. I was very happy with his help.
Agent replied
Hi Virginia, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
FacebookI would highly recommend giving these guys a miss..... Or at least the leominster branch anyway. Absolutely appalling service. We certainly won't be approaching this company with our money in the future.
Agent replied
Thank you for bringing this to our attention Lexi, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
5/5
FacebookCasey Gramson MARLA is all friendliness and always happy to help with my requests. Really impressed with her communication skills and professionalism, always speaks calmly and explains things thoroughly. I highly recommend her. A Aouissi
Agent replied
Thank you! Enjoy the sunshine at Brighton!
5/5
FacebookI've been in contact with Josh & Gareth at Chancellors on the telephone to discuss potential rental properties. Both have gone above and beyond with their customer service and have really done everything they can to help me.
Agent replied
Thank you Mark, glad we can help, and if there's anything else you need please feel free to drop me an email. All the best.
5/5
FacebookI had brilliant experience with chancellors but especially with FIONA FENNELL she helped me with every thing in a very professional manner quality customer service was provided by FIONA FENNELL I give her ?????
Agent replied
Fiona Fennell
5/5
FacebookI recommend this asset. A great team, especially Rebecca Joel, who helped me through the steps to get a home.??????
5/5
GoogleMany thanks to the whole team in the Carterton branch who ensured my apartment sale went through smoothly. I must give particular credit to Simon Capel, who found a buyer within 2 days of the property going onto the market and agreed the full asking price. His diligence and communication resulted in a speedy completion, not an easy feat for a leashold apartment. Sterling job, cheers.
5/5
FacebookThank you to Been Itkerd for very helpful and professional service. Have had good experience with the Chancellors so far.
1/5
GoogleLike pulling teeth trying to speak to anyone and they 'struggle' to return calls. Can only comment about the Carterton branch in Oxfordshire.
Agent replied
Hi Mark, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
1/5
FacebookWorst ever experience as an estate agent. Property with them for more then 50 -60 days. Not even single viewing. Think twice before letting with EN5 team. Barnet Lettings 1 Exchange Buildings,High Street Barnet EN5 5SY
Agent replied
Hi Mitul, we are very disappointed to read your negative feedback. Please could you write to us at seniorsupport@chancellors.co.uk with the details so that we can investigate this matter? Many thanks.
5/5
FacebookAylesbury office fantastic. Especially Nathan Armstrong who's not only friendly, professional and helpful. But nothing was too much trouble. Totally recommend!
5/5
FacebookThank you to Jessica Kendall for a 5 star service - very quick turnaround for required documents. Thank you again.
5/5
FacebookI had a brilliant call from Kassandra Hopkins who is great. She found me the best service for my circumstances and made me feel so comfortable throughout. I would 100% recommend to anyone!
Agent replied
Livy, Thank you for your feedback. Well Done Kassandra
5/5
GoogleVery professional and knowledgeable staff. Great client focused communication and speedy delivery of service. I would highly recommend Chancellors Estate Agents in Carterton.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Thank you Ian for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
