Trusted Agent profile · Carshalton
★★★★★
141 reviews across 3 platforms
58 Banstead Road, Carshalton, SM5 3NL
Watson Homes's office in Carshalton, at 58 Banstead Road, is rated 4.9 out of 5 across 141 reviews on three platforms, including 106 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Watson Homes Carshalton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Carshalton.
The Trusted Agent 2026 results for Watson Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Carshalton office, from every platform, shown as written. First names only.
5/5
GoogleAbsolute pleasure working with them. Alison and her staff are very helpful, professional and most of all always approachable. They respond to phone calls and emails very promptly.They helped me with property in quick time and very happy with them. Would recommend and well deserved five stars
Thank you for your review and great job Alison.
5/5
GoogleWe accidentally left our bag at a property during viewing and WH very kindly helped us contacting the owner. A big thank you!!
No problem, always here to help.
5/5
GoogleI have had a very good experience with Watson Homes, from answering my queries prior to putting my property up on sale, arranging for solicitors to speak to me, arranging for someone to come out for energy efficiency certificate, to giving me guidance on every step of the way. Everyone is extremely professional and helpful. I would recommend Watson Homes definitely to others due to their responsive approach and helpful demeanour.PositiveResponsiveness, Professionalism, Value
Thank you so much.
5/5
GoogleSpeedy response with professional advice Special thanks to Alison and Hayley.
Thanks for your review.
5/5
TrustpilotWith Chloe's and Hayley's help I had a…
With Chloe's and Hayley's help I had a fantastic experience dealing with Watson Homes in Cheam. It was a slight "leap of faith" on my side but moved into my new home last week and couldn't be happier. So far, everything about the house is just as I had hoped.
5/5
GoogleThe team from the get go delivered a great quality service and valued us as a client. We have had a turbulent sale in a complex chain, and I believe this would of fallen apart had it not been for Hayley’s thorough sales progression. She led with empathy and delivered in abundance making this chain work and sale happen! Couldn’t recommend the team at watson homes enough!
Thank you. Brilliant work Hayley!
5/5
GoogleAlison and the team were brilliant would definitely recommend!
Good Job Alison and Team and thank you for your review.
5/5
GoogleAlison was incredibly helpful - highly recommend!
Thank you. Good job Alison!
5/5
GoogleWatson homes could not have been better. They were attentive knowing g when to lush and when to sit back. They were totally professional and at no time did I ever think we were being fobbed off or.led along. They are everything an estate agent should be and we as a family thank them for that and wish them.well for their future endeavours.
Thank you, the whole team work very hard to ensure customer satisfaction. Good job Team Watsons!
5/5
TrustpilotWatson Homes amazing support
Watson Homes have just helped us sell our late mothers property. Alison knew instinctively who the property would suit and we found a buyer quickly. Hayley and the rest of the team supported us through the sale process and were an invaluable support. I highly recommend this team of highly professional and supportive estate agents if you are looking to buy or sell with them.
5/5
TrustpilotWe initially tried other agents in the…
We initially tried other agents in the area, but it didn’t work out. Switching to Watson Homes made all the difference. From start to finish, the communication was excellent.
5/5
TrustpilotBuying first flat in Sutton
I recently bought my first flat in Sutton with Watson Homes. Buying alone and being completely new to the process was a daunting thought, however the staff at Watson Homes; namely Alison and Hayley, reassured me and helped make the process go as smoothly as possible. I would most definitely recommend Watson Homes to anyone looking to buy/sell a home.
5/5
GoogleI would highly recommend Watson Homes. The team are friendly, helpful and were at the end of the phone or email throughout the whole process. The team kept me up to date and pushed things along for a smooth and efficient sale.
Thank you.
5/5
GoogleAmazing estate agents, helped me a lot in the communication with the seller. Without their help, I could not buy the flat which is mine now, as it was a new lease and quite a complicated one. Special thanks to the estate agent Hayley who made it happen indeed.
Well done Hayley, good job as usual, so caring and committed. Thank you for your review.
5/5
GoogleExcellent service from Watson Homes. Very friendly, helpful and professional. Would definitely recommend.
Thank you for your review, it is appreciated.
1/5
GoogleCan’t listen to instructions or care about customer service won’t be getting my business. I’ve rang and told them not to post their rubbish through my door and they still continue to do so!
5/5
TrustpilotProfessional and client focused
We have just completed on the sale of my late mother's house and are very happy with the service we received from Watson Homes. Communication with us was exceptional and in particular I would like to mention Alison who was friendly, professional and proactive. I would have no hesitation in recommending Watson Homes to anyone looking to sell their property.
5/5
GoogleI would definitely recommend Watson Homes, they were very efficient and kept me informed all times with the process of our property
Thank you.
5/5
GoogleOur experience for buying our new house was by far an easy and straightforward process thanks to the Watson Homes Estate Agents. It is really important to have a team who can assist you with any questions/requests and be there for you the …
Thank you for your lovely review. We are very lucky to have such great staff.
5/5
GoogleWe were selling our house with Watson Homes and we were very impressed with their professionalism. They are way more responsive than all the other agents we have dealt with in the past and every member of the team is positive and proactive. …
Thank you so much for the review. We look forward to helping you again in the future, please call anytime for advice.
5/5
GoogleI have just had the pleasure of working with Hayley and the Team at Watson Homes whilst selling my property. I cannot praise Hayley enough for her efficiency, professionalism and her desire to get the job done. Her passion for her job goes …
Thank you so much Lisa for your kind review, we really appreciate it. Hayley is fantastic and a highly valued member of our team. Good job Hayley.
5/5
GoogleOur experience selling our home with Watson Homes was very good indeed. They got the details of our property sorted out very quickly so were able to advertise at short notice. This generated a lot of interest in our property and therefore …
Thank you so much for your lovely review. We are very lucky to have such wonderful and efficient staff. Well done team especially Hayley and Alison.
5/5
GoogleWe recently sold our property with Watson Homes and can't thank the team - Sam, Hayley and Scott - enough! From having our property valued right through to completion and handing in our keys, the process was seamless! Watson Homes sold our …
Thank you, great feedback. Well done Team!
5/5
GoogleWatson Homes made the stressful process of selling our house much much easier. Hayley especially was extremely helpful, the process was smooth and professional. We also found they were such good value for money, especially as we had sold …
Thank you for your kind words. Well done Hayley and the Team for all your hard work.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Watson Homes, Carshalton won Trusted Agent.
Tell us what you need and we'll put you in touch. Watson Homes Carshalton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Carshalton.
