Trusted Agent profile · Carshalton

Watson Homes Carshalton reviews

★★★★★ Excellent

137 reviews across 3 platforms

58 Banstead Road, Carshalton, SM5 3NL

Watson Homes's office in Carshalton, at 58 Banstead Road, is rated 4.9 out of 5 across 137 reviews on three platforms, including 101 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

101

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

35

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Watson Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Carshalton office, from every platform, shown as written. First names only.

5/5

Google

Recently used Watson Homes to sell my flat after them being recommended to me by a family member. Of the 3 estate agents we asked to value the flat, Watson Homes seemed the most realistic with the price. Alison was fantastic from start to finish, always picking up the phone or answering emails when we had queries. They were very organised and sorted the sale of my flat well. I would highly recommend Alison as your estate agent! Thank you.

Miss · 26 December 2025

Agent replied · 26 March 2026

Thank you. Great job Alison!!

5/5

Google

Great service from Watson Homes Carshalton. Alison was great from the very start, very approachable and gave fair and realistic advice regarding valuation of my property, rather than trying to overvalue to gain custom, as some other estate agents do. This meant my flat sold at the asking price without being listed for months and months or needing price reductions. Alison was great with handing all communications between me and the buyer, especially when some issues needed resolving after the home buyers survery. She was also really helpful with chasing my buyers solicitor, who wasn't very proactive. I would definitely recomend Watson Homes.

Louise · 26 December 2025

Agent replied · 26 March 2026

Thank you for your review. Well done Alison, keep up the good work.

5/5

Google

If you are thinking of selling, I cannot recommend Watson Homes enough! Alison is so dedicated to her job and we were in such knowledgable but also caring hands. Throughout the whole process, her and the team went above and beyond, going out of their way to support us. I will be recommending you to everyone I know, thank you so much.

Natalie · 19 March 2026

Agent replied · 26 March 2026

Thank you for your lovely review.

5/5

Google

We have just completed on a property marketed by Watson Homes. The team have supported and guided us through the process in a very professional and friendly way especially Alison Morris who has kept us informed throughout and her knowledge and guidance has been 'sound' throughout. If you are considering buying or selling a property, get in touch with Watson Homes. You will be pleased you did. Thank you.

Andrew · 26 December 2025

Agent replied · 26 March 2026

Thank you your review is very appreciated.

5/5

Google

Fantastic service by wonderful people at Watson Homes Carshalton! I would like to thank Alison Morris and Scott Cresswell for helping us to purchase our dream property. Alison, Scott, and the team worked very hard to sell our properties and to secure our new property. Very knowledgeable, great communication, and just very pleasant to deal with. Which my wife and I found most important in these stressful times. Would not hesitate to recommend Alison and Scott's service to family or friends. Will be forever grateful. Thanks again Warm regards B. Chikovani

Bidzina · 26 August 2025

Agent replied · 26 March 2026

Brilliant work particularly to Alison and Scott. Keep up the good work. Thank you for your kind review.

5/5

Google

We recently purchased a property through Watson Homes, and Alison helped us throughout the entire process. Everything was smooth and straightforward, and we were able to complete the whole process within just three months. Alison pitched in whenever needed, even outside of office hours, which made a big difference. Overall, it was a great experience with Watson Homes.

Asha · 26 January 2026

Agent replied · 26 March 2026

Great work Alison! Thank you for your kind review.

5/5

Google

From the start of our selling experience, Alison and her team were very helpful and informative, dealt with various issues and situations as they arose and helped us sell our home. A very experienced team, always available and who responded quickly when we needed information or advice - would recommend them to anyone who is wanting to sell their property.

Maggie · 26 December 2025

Agent replied · 26 March 2026

Thank you for your kind review.

5/5

Google

We recently purchased a house with Watson Homes, and can highly recommend the Team at the Carshalton Beeches office. We had a lovely relaxed viewing with Nicola, who also gave us time to ask questions. Following this, our purchase progressed very efficiently. The Team communicated well and were very professional. Special thanks to Alison who worked so hard to coordinate and oversee the whole property chain to a successful completion date. Must also mention the Solicitor Molly Goldrick, recommended by Watsons Homes and who did a great job. Thank you!

K · 26 May 2025

Agent replied · 26 March 2026

Thank you for your review and great job team.

5/5

Google

We had an amazing experience buying our home with Alison. Over the course of our search, we viewed several properties with her, and what truly set her apart was the extra insight she brought to every viewing. Whether it was local knowledge, the history of the property, or practical considerations we hadn’t thought of, Alison always came prepared and patiently answered all our questions, no matter how big or small. When we finally found a property we loved and placed our offer, Alison was incredibly supportive and professional throughout the entire process. She kept us informed at every stage, helped us navigate the paperwork, and made sure everything moved smoothly right through to completion. Her dedication, warmth, and expertise made all the difference. We’re so grateful to have had her by our side and would wholeheartedly recommend Alison to anyone looking to buy a home!

Sam · 17 May 2025

Agent replied · 26 March 2026

Aww thank you so much and well done Alison.

5/5

Google

We sold and bought our property through Watson homes. It wouldn't have happened without Alison. She has been instrumental throughout the process. Her support and professionalism is exceptional. We had a tough journey with our buy and sell falling through. Alison was determined to find us another property we loved. She went above and beyond to secure it for us. She used to respond to our queries even during her time off. She takes her job very seriously and creates a personal connection with her clients. She always lends a listening ear to understand our perspective and at the same time she is very honest, realistic and clear in her communication. Hayley was also very helpful in chasing the progression. Thanks to the team for being with us throughout the process and supporting us.

Lakshmi · 26 March 2025

Agent replied · 25 August 2024

Thank you so much for your review. Good job, Alison.

5/5

Google

We recently sold our flat with the assistance of Watson Homes Estate agents, and we couldn't be more pleased with the service provided. From start to finish, the process was smooth, efficient, and stress-free, thanks to their professionalism and expertise. The team at Watson Homes demonstrated an in-depth knowledge of the local market, helping us set a competitive price that attracted a lot of interest. Their marketing strategy was outstanding, featuring beautiful photos and an engaging listing that highlighted the best aspects of our flat. The private viewings were managed flawlessly, with excellent communication and timely feedback. One of the standout aspects of our experience was Watson Homes' negotiation skills, Hayley was superb in her role of this. Hayley was able to secure an offer that exceeded our expectations, ensuring we got the best possible deal for our flat. Throughout the entire process, she kept us informed, answered all our questions, and provided invaluable advice, making the sale as straightforward as possible. Her attention to detail, responsiveness, and genuine care for our needs were truly impressive. We always felt supported and confident that our best interests were being looked after. We highly recommend Watson Homes to anyone looking to sell their property. Their five-star service and dedication to their clients are unmatched. Thank you, Watson Homes for making the sale of our flat a wonderful experience. We are thrilled with the outcome and grateful for your exceptional service!

Alexander · 26 March 2025

Agent replied · 25 August 2024

Thank you so much for your kind words. We really are lucky to have such great staff. Brilliant work, Hayley.

5/5

Google

A massive thank you to Alison who went above and beyond to make sure everything went according to plan. We couldn't have asked for more professional, caring and attentive approach. Throughout the whole process she kept us informed, answered all our questions and provided advice making the sale as stress free as possible. The dedication and commitment she put into her job is truly admirable. I cannot recommend Watson Homes and Alison highly enough. Amazing service, thank you for all your help.

Sylwia · 26 March 2025

Agent replied · 25 August 2024

Thank you for your kind review. Well done, Alison keep up the good work.

5/5

Google

I can honestly say that working with Alison from Watson Homes (Carshalton Beeches) has been the best estate agent experience I have ever had (and I have moved many times!) From the moment I met Alison, through to completion, she has been an absolute pleasure to work with. She guided me through each step of the process, was always on hand to answer my questions and went above and beyond when things took a rocky turn… I am so grateful for her expertise, patience and personal touch and for the wider team’s help pulling out all the stops to secure the best outcome for me in my sale. I highly recommend Watsons to anyone wanting to sell/ buy their property. Thank you so much!

Fiona · 26 March 2025

Agent replied · 24 October 2024

What a lovely review, thank you. Well done Alison.

5/5

Google

Alison was great throughout the entire process. Very attentive when it came to both sale and prospective purchase. It was a tough market but together we worked on a plan to sell and it worked. Very grateful for the recommendation of solicitors too… we had a chain of 6 and it went relatively smoothly in the end. Thank you

Cat · 26 October 2025

Agent replied · 26 March 2026

Thank you for your review. Well done Alison, keep up the good work.

5/5

Google

We recently sold and purchased through Watson Homes. We experienced a protracted sales process, which included losing a buyer, but we were fortunate enough to have worked closely with Alison who was outstanding in navigating us through it so expertly. Alison is extremely experienced, her communication is outstanding and the dedication and commitment she puts in to her job is unparalleled. We're now in a beautiful new home for our family thanks to her.

Kylee · 26 March 2025

Agent replied · 26 March 2026

Thank you for your review. It is appreciated.

5/5

Google

Thank you to Alison and Scott for selling my property. Alison is very knowledgeable and incredibly proactive when it comes to pushing solicitors along in their part of the buying/selling process. I didn’t get to deal with Scott much, but he was always very quick to step in if Alison was unavailable and I could always rely on him to pass on important updates to ensure the process continued to run smoothly.

Stace · 19 April 2025

Agent replied · 26 March 2026

Well done team and thank you Stace for your appreciation.

5/5

Google

I had a great, stress free sale of my home. Watson Homes were brilliant from start to finish. Alison was a star and was brilliant for advice and always there to help. …

Kerry · 26 February 2026

Agent replied · 26 March 2026

Thank you, well done Alison.

5/5

Trustpilot

Amazing experience

Alison, Anthony and the team were amazing throughout. Any question or query I had they sorted it almost instantly and no phone call was ever too much bother for them. This made the purchase of my first property smooth and stress free thank you!

Els · 18 July 2026

5/5

Google

I wanted to say a big thank you and shout out to Hayley and Chloe - what fabulous estate agents. We were in chain together and nothing was too much for them. They did everything to help the chain to exchange and we finally exchanged today but I cannot recommend them enough - if you are selling in their area please use them. Regards Esta Robinson

Esta · 27 February 2025

Agent replied · 16 April 2025

Thank you Esta for your lovely review. We are very lucky to have such great staff. Well done girls!

5/5

Google

So glad we chose Watson Homes to sell our property, Alison was amazing, professional and friendly and her market knowledge was incredible as was her attention to detail. We were kept informed every step of the way . Thank you so much Alison. Sheree and Ian x

Sheree · 26 August 2025

Agent replied · 26 March 2026

Thank you for your review, it is appreciated.

5/5

Google

I've thought about how best to sum up our journey and experience with Watson Homes and it's actually quite hard! That's because from the moment we met Alison who viewed the property we were selling, there was warmth, connection and professionalism. I joked that after marketing our home, the next job was for Alison was to find our dream home. And she did! Then we began to work with Hayley too. All the reviews you'll read about this team are spot on. We couldn't have asked for a more caring, organised and professional approach, one that also also guided me through wobbles and worries! Hayley was absoloutely fantastic. Always one step ahead of the game, kind, caring, hardworking, liasing with everyone to drive the sales forward and always had the time to help us with anything. Thanks girls and Watson Homes. You know how much we adore you anyway....!

Anisa · 26 March 2024

Agent replied · 27 November 2023

Thank you so much for your kind review. Great job!

5/5

Google

Watson Home stands out as one of the premier estate agents in the Sutton area of London. I had the pleasure of utilizing their services for purchasing a property. Throughout the entire sales process, the team demonstrated exceptional proficiency, handling every aspect seamlessly. From scheduling appointments and facilitating viewings to promptly following up on buyer feedback, conducting negotiations, and overseeing the purchase process, their performance was commendable. I extend my gratitude to Alison, with whom I primarily interacted during the sale. She exhibited remarkable communication skills, effectively liaising between the vendor and myself. Her responsiveness to queries and flexibility in accommodating changes to viewing dates were particularly noteworthy. Additionally, I'd like to express my appreciation to Hayley, who guided me through the sales progression phase of my journey. Using Watson Home was a delightful experience, and I wholeheartedly endorse them as highly recommended estate agents in Sutton.

Prasad · 26 March 2024

Agent replied · 27 November 2023

Thank you for your very comprehensive review, we are so lucky to have such great staff. Well done!

5/5

Google

Thank you so much to the team at Watson homes for all of your help with purchasing my first home especially Allison and Hayley as they went above and beyond to make sure everything went according to plan even after completion following up to make sure I have settled in well. Would recommend them to everyone especially first time buyers like myself. Extremely kind patient and helpful team. Would use them again in future without hesitation. Wishing you all the best.

Graham · 26 March 2024

Agent replied · 27 November 2023

Thank you for your kind words, we are lucky to have such a great team here at Watson Homes.

5/5

Trustpilot

Trustable

We recently purchased a property through Watson Homes, and Alison helped us throughout the entire process. Everything was smooth and straightforward, and we were able to complete the whole process within just three months. Alison pitched in whenever needed, even outside of office hours, which made a big difference. Overall, it was a great experience with Watson Homes.

Asha · 22 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Watson Homes Carshalton

How many reviews does Watson Homes Carshalton have?

Watson Homes's Carshalton office has 137 reviews across three platforms: 101 on Google, 1 on Facebook, 35 on Trustpilot.

What is Watson Homes Carshalton's rating?

Watson Homes Carshalton is rated 4.9 out of 5 across all 137 reviews, and 4.9 out of 5 on Google from 101 reviews.

Has Watson Homes won any awards?

Yes. In The Trusted Agent 2026 awards: Watson Homes, Carshalton won Trusted Agent.

Where is Watson Homes's Carshalton office?

Watson Homes Carshalton, 58 Banstead Road, Carshalton, SM5 3NL.

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