Every review we hold for the Carshalton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great, stress free sale of my home. Watson Homes were brilliant from start to finish.
Alison was a star and was brilliant for advice and always there to help.
Thank you so much!
Highly recommended
Kerry · 11 February 2026
Agent replied · 26 March 2026
Thank you, well done Alison.
★★★★★ 5/5
GoogleWe are very glad that we chose Alison from Watson Homes to sell our property. From start to finish, she was professional, proactive, and completely committed to getting our sale over the line.
We encountered a few very tricky situations along the way, but Alison handled everything calmly and efficiently, keeping us fully informed and reassured throughout. We genuinely would not have completed without her dedication and persistence.
We’re incredibly grateful for Alison’s
hard work, along with the support of the team at Watson Homes, and wouldn’t hesitate to recommend them to anyone looking to sell. ⭐⭐⭐⭐⭐
Jutta · 11 March 2026
Agent replied · 26 March 2026
Your review is much appreciated. Good job Alison!
★★★★★ 5/5
TrustpilotAmazing experience
Alison, Anthony and the team were amazing throughout. Any question or query I had they sorted it almost instantly and no phone call was ever too much bother for them. This made the purchase of my first property smooth and stress free thank you!
Els · 18 July 2026
★★★★★ 5/5
GoogleI wanted to say a big thank you and shout out to Hayley and Chloe - what fabulous estate agents. We were in chain together and nothing was too much for them. They did everything to help the chain to exchange and we finally exchanged today but I cannot recommend them enough - if you are selling in their area please use them. Regards Esta Robinson
Esta · 27 February 2025
Agent replied · 16 April 2025
Thank you Esta for your lovely review. We are very lucky to have such great staff. Well done girls!
★★★★★ 5/5
TrustpilotFantastic service by wonderful people…
Fantastic service by wonderful people at Watson Homes Carshalton!
I would like to thank Alison Morris and Scott Cresswell for helping us to purchase our dream property. Alison, Scott, and the team worked very hard to sell our properties and to secure our new home.
Very knowledgeable, great communication, and just very pleasant to deal with.
Which my wife and I found most important in these stressful times.
Would not hesitate to recommend Alison and Scott's service to family or friends.
Will be forever grateful.
Thanks again
Warm regards
B. Chikovani
Bidzina · 21 August 2025
★★★★★ 5/5
GoogleSo glad we chose Watson Homes to sell our property, Alison was amazing, professional and friendly and her market knowledge was incredible as was her attention to detail. We were kept informed every step of the way . Thank you so much Alison. Sheree and Ian x
Sheree · 26 August 2025
Agent replied · 26 March 2026
Thank you for your review, it is appreciated.
★★★★★ 5/5
GoogleI've thought about how best to sum up our journey and experience with Watson Homes and it's actually quite hard!
That's because from the moment we met Alison who viewed the property we were selling, there was warmth, connection and professionalism. I joked that after marketing our home, the next job was for Alison was to find our dream home. And she did!
Then we began to work with Hayley too. All the reviews you'll read about this team are spot on. We couldn't have asked for a more caring, organised and professional approach, one that also also guided me through wobbles and worries! Hayley was absoloutely fantastic. Always one step ahead of the game, kind, caring, hardworking, liasing with everyone to drive the sales forward and always had the time to help us with anything.
Thanks girls and Watson Homes. You know how much we adore you anyway....!
Anisa · 26 March 2024
Agent replied · 27 November 2023
Thank you so much for your kind review. Great job!
★★★★★ 5/5
GoogleWatson Home stands out as one of the premier estate agents in the Sutton area of London. I had the pleasure of utilizing their services for purchasing a property. Throughout the entire sales process, the team demonstrated exceptional proficiency, handling every aspect seamlessly. From scheduling appointments and facilitating viewings to promptly following up on buyer feedback, conducting negotiations, and overseeing the purchase process, their performance was commendable.
I extend my gratitude to Alison, with whom I primarily interacted during the sale. She exhibited remarkable communication skills, effectively liaising between the vendor and myself. Her responsiveness to queries and flexibility in accommodating changes to viewing dates were particularly noteworthy. Additionally, I'd like to express my appreciation to Hayley, who guided me through the sales progression phase of my journey.
Using Watson Home was a delightful experience, and I wholeheartedly endorse them as highly recommended estate agents in Sutton.
Prasad · 26 March 2024
Agent replied · 27 November 2023
Thank you for your very comprehensive review, we are so lucky to have such great staff. Well done!
★★★★★ 5/5
GoogleThank you so much to the team at Watson homes for all of your help with purchasing my first home especially Allison and Hayley as they went above and beyond to make sure everything went according to plan even after completion following up to make sure I have settled in well. Would recommend them to everyone especially first time buyers like myself. Extremely kind patient and helpful team. Would use them again in future without hesitation. Wishing you all the best.
Graham · 26 March 2024
Agent replied · 27 November 2023
Thank you for your kind words, we are lucky to have such a great team here at Watson Homes.
★★★★★ 5/5
TrustpilotExceptional
Watson Homes - Great Job Well Done.
We put our house on the market in April ‘25 and via a very successful open day we had 15 viewings and received 4 offers, over asking price. We chose the second best price due to a better chain and all was going very well. Our buyer turned out to be extremely difficult but WH helped us navigate successfully through this with an end result of completion date 10 weeks later, at end of June. Chloe and the team worked tirelessly to achieve this. I would highly recommend their service.
Abbie · 7 July 2025
★★★★★ 5/5
TrustpilotTrustable
We recently purchased a property through Watson Homes, and Alison helped us throughout the entire process. Everything was smooth and straightforward, and we were able to complete the whole process within just three months. Alison pitched in whenever needed, even outside of office hours, which made a big difference. Overall, it was a great experience with Watson Homes.
Asha · 22 January 2026
★★★★★ 5/5
GoogleWatson homes did a great job of managing our purchase all the way from viewing through to completion, excellent communication throughout. Thanks to Scott and the team, I would highly recommend and wouldn't hesitate to purchase a property through them again
Billy · 26 August 2025
Agent replied · 26 March 2026
Great job Scott, well done! Thank you for your review, it is appreciated.
★★★★★ 5/5
GoogleWe recently sold and purchased through Watson Homes. We experienced a protracted sales process, which included losing a buyer, but we were fortunate enough to have worked closely with Alison who was outstanding in navigating us through it so expertly. Alison is extremely experienced, her communication is outstanding and the dedication and commitment she puts in to her job is unparalleled. We're now in a beautiful new home for our family thanks to her.
K · 14 April 2024
Agent replied · 25 August 2024
Thank you for your review. It is appreciated.
★★★★★ 5/5
GoogleI recently had a very positive experience purchasing our family home with Alison at Watson Homes. She was so dedicated and always available to help. I highly recommend Alison at Watson Homes in carshalton Beeches. Thanks alot
Faye · 26 August 2025
Agent replied · 26 March 2026
Thank you for your review and well done Alison!
★★★★★ 5/5
TrustpilotProperty purchase
I was a first-time buyer and quite nervous (and somewhat clueless!) about the whole process, but Alison made everything so much easier from the very beginning. Not only was she incredibly friendly and supportive, she was also extremely knowledgeable, taking the time to explain each step clearly and helping to find answers to my numerous questions.
R · 20 December 2025
★★★★★ 5/5
TrustpilotGreat experience thanks to a great…
Great experience thanks to a great team. Chloe and Hayley were the bee’s knees through my somewhat chaotic selling process. They’re both very human with a sense of humour. Always on board, available and reassuringly helpful. Hayley, in particular, went out of her way to almost organise the whole house move as I was overwhelmed. She’s a godsend in this industry!
I strongly recommend Watson Homes Estate Agents to prospective sellers and buyers.
Their fees are reasonable too!
Corinne · 2 May 2025
★★★★★ 5/5
TrustpilotHighly recommend Watson Homes!
A massive thank you to Chloe, Hayley, Sam, and all the team at Watson Homes (Cheam) for their great service!
Chloe and Hayley were brilliant from start to finish, always available to speak on the phone and quick to respond to emails. The Watson Homes team were supportive and helpful throughout the entire process.
I would highly recommend using their services!
Jonny · 4 October 2025
★★★★★ 5/5
GoogleAlison was super helpful from the beginning, liaising quickly and efficiently with the seller. 6 weeks from making an offer to exchange - the fastest house purchase ever! Fully recommend!!
Nicola · 26 September 2025
Agent replied · 26 March 2026
Brilliant, thank you for your review.
★★★★★ 5/5
GoogleDad recently sold is house with Watson Homes.
Alison was wonderful, she was always there for any questions and dealt with any problems, the whole process was made so much easier by the great team in Carshalton. Would not hesitate to recommend Watson Homes. Many thanks.
Terry · 26 March 2025
Agent replied · 26 March 2026
Thank you for your review. Great job Alison.
★★★★★ 5/5
GoogleWe had an excellent experience working with Scott Cresswell . He was approachable, friendly, and always willing to answer our questions. From the very start, he guided us through each stage of the buying process with professionalism and care. He was easy to reach whenever we needed, kept us well-informed, and made sure we understood every step along the way. His support and dedication made the entire process smooth and stress-free. We’re truly grateful for his help and would highly recommend Watson homes to anyone looking to buy a home.
Hitesh · 26 August 2025
Agent replied · 26 March 2026
Thank you for you lovely review. Great job Scott!
★★★★★ 2/5
TrustpilotBuyer beware
Our experience buying through Watson Homes was very poor. We committed financially early in the process (in excess of £2,000) at their encouragement, and received plenty of reassurance along the way, only to find that commitment and reassurance counted for nothing when a more convenient buyer appeared.
We also found the general conduct unprofessional, including unsolicited suggestions about our own sale arrangements and multiple negative comments about other local agents.
If you're buying through Watson Homes, don't mistake reassurance for reliability.
Steve · 29 May 2026
★★★★★ 5/5
GoogleAlison and Scott were brilliant throughout the purchase of our house and the sale of my parents' house. Professional and very helpful.
Hannah · 26 November 2025
Agent replied · 26 March 2026
Well done Alison and Scott. Thank you for your review.
★★★★★ 5/5
GoogleI really would recommend Watson Homes, I have sold and bought with them and they couldn't have done more to support us. Alison is extremely professional, keeps in close contact to update you on progress and ensures everything is co-ordinated across the chain.
Nick · 26 March 2025
Agent replied · 8 January 2025
Thank you for your review, it is much appreciated. Well done Alison, keep up the good work.
★★★★★ 5/5
GoogleThe Watson Home team is incredible, and Allison and Hayley in particular are truly amazing! Our house purchase was made even more enjoyable with the help of Allison and Hayley.
Considering our current landlord had a tight deadline, the Watson team demonstrated sensitivity and compassion to our situation.
The two of them were always in touch with us and returned our calls promptly. Having worked with Watson Homes and the team in the past, we wouldn't hesitate to hire them again for future home sales/purchases.
Please accept my sincere thanks to Allison and Hayley- they are amazing!
Deepak · 26 March 2023
Agent replied · 31 May 2023
Thank you for your appreciation. We are so lucky to have such a great team. Good luck in your new home. Well done girls!
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