Every review we hold for the Carrickfergus office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotNo help or response to my blocked account!
Facebook has blocked my account due to linked Instagram account that has nothing to do with me! I've followed the login and appeal instructions, but nothing I can do as this linked Instagram account has nothing to do with me, so suspect either a mistake or something suspicious. The help centre is rubbish, keeps going through loops and gives no way of messaging or talking to anyone. I have messaged on other social networks and found a couple of email addresses, but no response or resolve. Shameful behaviour from a large, supposedly leading company.
KLCURRIE · 9 December 2023
★★★★★ 1/5
Trustpilot0 stars.
0 stars.If i have my profile STRICTLY set to 'private' it should be just that, i should NEVER be seeing anything but what i and my friends add to our own profiles. Fact. Always stick to the settings. Always stick to the fact. Without those facebook might as well delete itself from the internet.Also, stop making things from my ideas and facebook posts!!!!!
Honest_Opinion · 23 October 2024
★★★★★ 1/5
TrustpilotAbsolutely vile
Started threatening me because i said negative things about paedophiles and terrorist child murderers.It seems that facebook stick up for and protect the actions of disgusting people .How can anybody be insighting hatred and violence against paedophiles by wishing them capital punishment ? Or stating cowards fight their wars from the air ? Obviously facebook won't allow the truth to be said or heard .Another vile leftwing joke of a social media site that silences peoples views and opinions .As for myself insighting hatred for paedophiles as facebook state , i never told anybody to do anything , i gave my opinion " That's all " who doesn't hate paedophiles anyway ?(apart from paedophiles)It's no wonder facebook has no " CONTACT US " just like TIK TOK , PINTEREST , GOOGLE PLUS , ECT ECT , they post disgusting thing and when negative things are said about societies evils they remove your comment and start threatening you .They can go to hell and shove their site as i will not waste my time or be controlled by fascists
ANGELCYNN · 8 December 2023
★★★★★ 1/5
TrustpilotScams encouraged by facebook
Gets more and more shady as the years pass, now just put obvious scam posts as sponsored ads and then refuse to remove them when reported saying they don't go against the community standards so they seem fine with scammers commiting ID theft and bank fraud which will likely be the result of their negligence as long as they are getting paid for the adsThey eventually say after refusing to remove it multiple times you can refer to the oversight board to review but then it blocks you being able to do that with an endless loop of logging in and stating to close the window to continue only to find yourself back at the start so they also intentionally make it as difficult as possible to raise issues with their ads hence the very appropriate review Think it's just had its day and now they just care about getting cash and not at all about protecting it's users from very obvious scams so can picture it soon just being full of scam ads and fake profiles
Andy · 5 December 2023
★★★★★ 1/5
TrustpilotRepeat "offender"
My husband repeatedly gets "thrown off" Facebook. He did nothing wrong. He posted a video ad for his small business (Shawsheen FIREARMS) and now I can't tag him in our family photos. Perhaps Facebook doesn't agree with his business, but we are a small family business trying to make a living to put food on the table. He's trying to use their platform to get customers and they're hurting our business by repeatedly blocking his content just because they don't like it. It's not offensive. He sells and WORKS ON FIREARMS; HE'S A GUNSMITH. IT'S OUR LIVELYHOOD. Shame on you Facebook. Who died and left you GOD to determine what content is available to your users? Shouldn't it be up to the user/viewer? The platform is SLANTED AND BIAS. And followers should see BOTH sides types of content: left and right, liberal and conservative. I know they don't care about us, the little guy, because our business doesn't fit into their view of the world, but I just thought they'd like to know my side.... the little guy. The lower middle class trying to make a living, while they're up on their high Facebook horse pouring one-sided venom down the throats of impressionable young Americans who use the platform.
Angelena · 3 December 2023
★★★★★ 1/5
TrustpilotAbsolutely terrible customer service
Absolutely terrible customer service. My wife's account was hacked and Facebook suspended her account. They have a form to appeal, only it doesn't let you submit the appeal because it doesn't work. Then after many web searches and after going through about 60 links and a paid ad account I finally found a way to contact an agent. Then after a single response they closed the chat and said someone should get back to me in 24 hours, after 72 hours still nothing.
Trevor · 1 December 2023
★★★★★ 1/5
TrustpilotMy fb was hacked and disabled nearly a…
My fb was hacked and disabled nearly a month ago I have sent emails to all the different emails I could find for fb but guess what no reply from them at all. The only problem is my business fb is still up and I can't even sign into that cause it was linked to my personal fb account what a bloody joke fb is I am so angry facebook should not even be allowed to operate if there is no customer service or someone you can talk you. They should not be allowed to to get away with it.
Tracey · 30 November 2023
★★★★★ 1/5
TrustpilotYall suck
You've got to the point that your platform sucks you constantly send warnings and people have no clue what you're warning them about because guess what there's no content to show them what you're warning them about then you send threats that you're gonna delete the money's account Uber some content that the person has no clue what it is like how you gonna do something like that and expect a person to stop when you're not showing them what you've deleted or what they're getting warned about you're terrible You're waiting for my family that's in other states on here I would have already deleted my account
Ashley · 30 November 2023
★★★★★ 3/5
TrustpilotFacebook lobbies congress to keep…
Facebook lobbies congress to keep people on this app that intercepts private messages, testifies in front of congress that they sell our information and removes posts for any ridiculous reason. Facebook/meta needs to get its priorities together before people start dropping this app like it deserves. Every single day I wake up with a review my post. STAY OUT OF MY PRIVATE MESSAGES!!!! Stop selling my info and algorithm to ad companies!!
Tracie · 15 May 2024
★★★★★ 1/5
TrustpilotI was disabled November 15th of 2023…
I was disabled November 15th of 2023 for literally no reason. Seems like my page was hacked & unsolicited pictures & asking for help has been sent in chats that wasn’t me! Apparently a Facebook bot gave me access for 30 mins I should have just deleted the whole entire account. Now people got to wait 4 fudging MONTHS! Just to get a response that you won’t be able to ever to get into your account again! What a joke! FORGET FACEBOOK 1.0 out of 5.0 trash book.
1 · 25 November 2023
★★★★★ 1/5
TrustpilotFacebook allowing Criminals to operate
I've been restricted on Facebook again. I was sent a link on Fb today, that link led to porn containing teenage kids, I don't like that, so I commented, totally took exception to being directed to images of females younger than my youngest daughter, now the Woke Fb dictatorship restricted me as a bully, but they allow kid porn? I hate illegal stuff like that, so why am I restricted for calling the sender a c * * *? Wouldn't any other decent father be like that? Zuckerberg really needs to get that sorted, but then, he's making loads of money out of it, so doesn't care if child sex offenders use his platform, but will restrict decent people for taking exception to it? That's not right. Their values are all wrong. I've had my page on Fb for 13 years, and I feel it's getting worse than ever. I've had quite a few unjustified bans, and I never knew until now that one could get banned for objecting strongly to porn links that may well be illegal! Totally messed up! I don't want to see stuff like that on what may be the most evil, dishonest, nasty dictatorship, zero customer service, platform that's ever existed. I'm going to start using X a lot more and gradually get Facebook out of my life because Zuckerberg will never do anything to change it. He's an evil man anyway.
Doug · 25 November 2023
★★★★★ 5/5
TrustpilotEvery time I look at my truck I smile.
Every time I look at my truck I smile.My truck had a dent in the door. I called several collision experts asking for an appointment for an estimate to fix/repair/replace the truck's dented door. Every top rated shop I called gave me an appointment for two weeks or a month in the future, until I called JC Auto Body. I called JC Auto Body on a Wednesday before noon. I asked if I could bring in my truck for an estimate during my lunch hour. The representative said yes. I arrived at 12:15. The estimate was completed at 12:30. I called my insurance company. They asked how soon could the shop begin the work. I asked the representative and the representative said the following Tuesday. I dropped off my vehicle the following Monday. Saturday morning, 4 days later at 11:00 AM, a JC Auto Body representative called and said my truck was repaired, being washed, and I could pick it up. Every time I look at my truck I smile. The dent is no more, a week later the truck is clean and shiny, and I still can't get over how JC Auto Body saw me, gave me an estimate two hours after I called, and how they repaired my truck to look like I'd just driven it off the showroom floor. JC Auto Body 773-523-1611
OriginalAdream · 23 November 2023
★★★★★ 1/5
TrustpilotWhat in God's name is moderating this…
What in God's name is moderating this frankly unstable ,clunky and WOKE social.media platform ??I report glorification of extreme violence, drug taking ,uncensored and bias war fighting footage ,the promotion of misinformation , sites with less than desirable participants and content and nothing is done I post a fully clothed model from.a paid and published shoot ,"banned" I explain the digestive process of an oyster "banned" My opinion " university educated and fully studied before engaging fingers " ... not the narrative , "banned" It appear politically correct book has gone off the rails.No.matter how many ad blockers I install, the whole page is bombarded.Woke crazy plotically motivated and truly bias .. book face is a minefield and a horrid, unfriendly place to visit.Oh and finally when i do occasionally frequent this platform., "session expired" no matter how many hacks I follow to remedy this it keeps on doing it ...Sell the whole thing to musk.,he'd do a better job I reckon ! 😉
Alastair · 23 November 2023
★★★★★ 1/5
TrustpilotFull of fake accounts.
Full of fake accounts preying on people despite their own policy.Am surprised they can legally still operate according to their own 'rules' . Algorithmic danger zones, coercion of vulnerable minds - take no action when alerted to issues which could and does cause harm to people. And changing name to Meta does not mean that Facebook are not responsible for huge discrepancies in morality . They need to be accountable and change their operation.
Harriet · 1 April 2024
★★★★★ 1/5
Trustpilottres mauvais
Subject: Request for Reactivation of My Professional Facebook AccountDear Sir/Madam,I am writing to request the reactivation of my professional Facebook account, which was deactivated on November 22, 2023. My name is Jeremy Berrebi, and I am a marketing consultant. The account in question is associated with the email I have been using this account for the past five years primarily for promoting my services, sharing informative content such as blog articles, videos, and photos, and for expanding my professional network. This platform has been instrumental in establishing valuable connections with partners and clients, significantly contributing to the growth of my business.I assure you that my usage of Facebook has always adhered to the Community Standards. I have consistently respected the platform's rules and have never engaged in posting inappropriate content or violating others' rights. My commitment to abiding by these norms is unwavering and sincere.The unexpected deactivation of my account has severely impacted my professional activities. It hampers my ability to communicate effectively with my clients and partners and to promote my services. This situation has a direct and negative impact on my business operations.Therefore, I kindly request that you reconsider and proceed with the reactivation of my account. I am ready to cooperate fully and provide any necessary information to demonstrate my compliance with Facebook’s rules.I regret the lack of a direct communication channel with your service to discuss this issue and feel a great deal of frustration due to the absence of appropriate recourse on the platform.Thank you in advance for your attention to this matter. I am available for any further information you may require.Sincerely,Jeremy Berrebi
Jeremy · 22 November 2023
★★★★★ 1/5
Trustpilotdon't run your business campaign here..
Before many time I experience with Facebook ads issue, facebook showing me unexpected ads that ads i did't like them...i mostly like technology and marketing sector and i always like or follow tech and marketing but facebook Didn't show me suitable ads for me..they showing always sensitive, sexual and nudity ads...I recommended everyone don't use Facebook and don't run your business campaign in here.... because they Didn't showing people matchable and perfect target ads..
Mohammad · 31 March 2024
★★★★★ 1/5
Trustpilotcant report fake sites properly
seriously needs to review their reporting system, even a primary school child could set a better system up. ( you cant provide any evidence/emails or comment at all) they will not ban things that shouldnt be on there if its a big page like 60k followers but if a private person posts it, your banned. im getting to the point where all my facebook accounts in the family will be permanently deleted and we will go elsewhere. facebook is a joke.
Joanne · 20 November 2023
★★★★★ 4/5
TrustpilotCould be better but love connecting…
Could be better but love connecting with everyone
Mansi · 17 May 2026
★★★★★ 3/5
TrustpilotThis is a social media platform but the…
This is a social media platform but the good thing is that people can communicate with each other. Being able to communicate with people who are far away It's a good thing because you can communicate without phone number.The bad thing is to Ban more than necessary. Being banned from time to time. There are many factors such as not getting music by country due to using VPN.
Steven · 19 July 2024
★★★★★ 1/5
TrustpilotAbundance of Bugs in Metaverse
Unfortunately, I've been using facebook/instagram ad services for a year now, and I've encountered a lot of bugs. Here's my review:1- It's one of the most difficult platforms to navigate through. There are thousands of options which upon clicking, open up more options! It was clearly designed with no or very little attention to the concept of ease of use.2- Bugs are literally everywhere. I've encountered a lot of bugs, about each I had to go through a painful bureaucratic ordeal with the support just to make a ticket. Once it took them 4 months to fix a very simple issue (I have the full case as a proof). Sometimes even you have to start a chat with the support several times for one issue.3- For a long time, no one even knew where the "chatting with support" button was. I feel they've deliberately hidden it.4- There are also bugs in the "billing and payment" section. Sometimes it shows you've spent more on ads than you actually have. Sometimes their ingenious system passes the spending limit you put and hits the billing threshold and you get charged!Eventually, I hope one day we'll have the opportunity to use some other platforms and not this hell Zuckerberg has made us!
Arshia · 18 November 2023
★★★★★ 1/5
TrustpilotScamming Santa
I got scammed out of a seller on Facebook market place!! I bought an iphone Dec. 1st , seller shipped it promptly. Fedex email me it was delivered with a picture. The picture was NOT my house!! Fedex says seller printed label address was not even close to my address!! The seller was allowed to keep her ad up, phone I bought to sell to others over & over And I told facebook about this & nothing was done!
Diane · 11 December 2023
★★★★★ 1/5
TrustpilotWhy does Facebook think I'm a Zack Snyder fan?
Even Facebook seem to have abandoned Facebook. Their own account hasn't had a post in over a year.For a site that was supposed to connect you to your friends, how the hell Facebook still has users is beyond me.Your feed is the same five people, ads and you are BOMBARDER with Suggested for You posts that they think you will like.Before I went off Facebook it seemed to think I was a Spanish, right wing, racist, transphobic, conspiracy theorist, Zack Snyder fan.After a few months break, it now seems to think I want to see inspirational quotes, pathetic people who post quotes with The Joker on it, and Lord of the Rings memes.Just do yourself a favour and deactivate because Facebook don't give a single solitary poop about you.
Rory · 18 November 2023
★★★★★ 1/5
TrustpilotFacebook is a problematic platform
Facebook is a problematic platform, as it imposes restrictions on user accounts. Posting content that doesn't align with their interests can result in your account being blocked from other viewers, limiting free expression.
Annfell · 24 October 2023
★★★★★ 1/5
TrustpilotFacebook is not govt surveilance
Facebook is not govt surveilance, it's much worse: social engineering by way of content selection by people whose agenda is to isolate and eliminate individuals who don't serve corporate interests. At least they are nice and visible!
Sasha · 10 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
