Every review we hold for the Carrickfergus office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotFrustrating Experience with Facebook Support
I’ve had ongoing issues with my Facebook account getting disabled for unclear “violations,” even though I haven’t posted anything problematic. There’s no real way to appeal, the “support” is mostly automated and unhelpful. Ads are everywhere, and bugs make the app crash frequently. Meta needs to improve its customer support and give users a clearer, more human way to resolve serious account issues.
Mehmet · 20 November 2025
★★★★★ 1/5
TrustpilotI KEEP SEEING LOADS OF ADVERTS FOR FAKE…
I KEEP SEEING LOADS OF ADVERTS FOR FAKE ROLEX`S , I TRIED TO REPORT THE ADVERTS BUT WHAT EVER I DO NOTHING HAPPENS , EXCEPT SENDING ME A NOTIFICATION SAYING THERE IS NOTHING WRONG WITH THE ADVERT ! FACEBOOK GREED SEEMS TO BE MORE IMPORTANT THAN THE LAW . FACEBOOK DOESNT HAVE A MORAL COMPASS ! !
Unhappy · 22 January 2026
★★★★★ 1/5
TrustpilotIsn't it funny that Facebook says they…
Isn't it funny that Facebook says they don't track us off Facebook. All my settings are so they're not allowed to track me off Facebook. Yet, when I spent yesterday looking for SSD harddrives, and since yesterday all Facebook is doing is sending me ads for SSD hardrives on Facebook. This company needs a massive fine in the UK. Atop tracking me you disgusting company.
Anonymous · 4 January 2024
★★★★★ 1/5
Trustpilotwant to highlight the total lack of…
> I want to highlight the total lack of coherence in Meta's current system. An automated bot is mass-disabling millions of legitimate user accounts.
Yackeline · 19 September 2026
★★★★★ 1/5
TrustpilotI have frequently changed passwords
I have frequently changed passwords, now blocked, Have been on FB for decades - was having computer problems, so easier just to change passwords frequently until resolved - no warning from FB on this being a problem, nor any sort of "waiting" time apparent before you can use FB again after changing password. This is unacceptable!
Dennis · 22 January 2026
★★★★★ 1/5
Trustpilotjust been scammed on market place by a…low life
just been scammed on market place by a so called Adrian Bailey if that's his name took deposit for tractor, failed to deliver , turns out copied some advert , then lied and lied time over very clever low life ' market place is now so corrupt i would only buy if goods delivered then pay when yours these people would sell there kids or mother no morals whatever
Trevor · 21 September 2025
★★★★★ 1/5
TrustpilotFacebook is a con on...
Facebook is a con on.... should be ban forever, arrest the owner and jail for collecting personal info and sell it. even more facebook look your account ask your picture than still no access to your account. i guess mass cow can be Shepard to the slaughterhouse with that. My advice rid of facebook before will be too late.
Facebookface · 13 April 2024
★★★★★ 1/5
TrustpilotFacebook needs some new marketing.
I have Soo many good ideas that would make Facebook more money. Facebook is boring. Always has been. I might go on there for a minute 2x a week just to check on family and friends. Hopefully they have more entertaining things to do, & etc. soon..
Crystal · 31 October 2024
★★★★★ 4/5
TrustpilotFacebook is a widely-used social media…
Facebook is a widely-used social media platform that connects people around the world. Its user-friendly interface and extensive features make it easy to share updates, photos, and videos with friends and family. However, concerns about privacy and the spread of misinformation have been raised, making it essential for users to exercise caution. Overall, Facebook remains a powerful tool for staying connected, but users should be mindful of their online interactions.
Saify · 25 July 2023
★★★★★ 1/5
TrustpilotAbsolutely dreadful company
Absolutely dreadful company. Just avoid it at all costs. You will have to sell your soul to get a load of tripe in return. Never ever use it as a business tool as your account can be deleted with impunity.
Alan · 22 May 2026
★★★★★ 1/5
TrustpilotBans accounts on the slimmest of causes…
Bans accounts on the slimmest of causes with no real chance to appeal let alone explain yourself. Bans one side of a conversation and completely ignores the other side was just as "offensive" and should have been banned as well.
Flemming · 22 May 2026
★★★★★ 1/5
TrustpilotZero Privacy
Facebook wants an overwhelming amount of personal info just to make an account. This is a horrible social media for anyone who wants internet safety; Facebook is a great way to get tracked, stalked, or have your info bought/stolen. Accounts are also easily suspended if you don't want to submit personal info, such as your appearance or address.
Angelina · 17 April 2024
★★★★★ 1/5
TrustpilotIt's useless
It's useless. I've had several accounts hacked now and there's no way to contact any support. Facebook is actually useless at this point. Any links they give to help you "recover" your account straight up don't work. If you have had your account hacked, just make a new one and warn your friends.
Tommy · 13 July 2024
★★★★★ 1/5
TrustpilotAbsolutely awful customer service
Absolutely awful customer service, I built a business up over 12 years with over 12000 followers, got up this morning my account closed for an elidged copy right infringement 6 years ago !!! , tried to speak to someone,absolutely useless business support, know one has any answers, never returned emails or messages, Facebook is a dinosaur!!!. TikTok here we come !!!
Mattypower · 7 February 2024
★★★★★ 1/5
TrustpilotFACEBOOK IS THE WORST
Facebook locked my account for unfriending and I have no access to marketplace for a very long time. Everything I do they keep restricting me which is terrible. There is no way to contact support to get help. I am very disappointed and will never recommend Facebook to anyone!
Claren · 13 September 2024
★★★★★ 1/5
TrustpilotPredatory as hell and just as glitchy
Predatory as hell and just as glitchy. Over it. Deleted the app and won’t be downloading it again.
Circe · 10 October 2026
★★★★★ 2/5
TrustpilotFacebook has censored my account twice…
Facebook has censored my account twice because I outwardly oppose their allowed format. It is sad that it openly allows SCAMS, SEX, RACIST POSTINGS, AND LEWDNESS ON ITS MEDIA OUTLET. Yet, positve material that MOTIVATES, EDUCATES, UPLIFTS, AND INSPIRES the mind, body and soul is censored.Zukerberg is a profiteer who benefits from a divisive pathway.
Larry · 19 May 2024
★★★★★ 3/5
TrustpilotVery happy with my Karlssons Hus
Very happy with my Karlssons Hus. The wall lamp was delivered promptly and in a safe manner. It is of excellent quality and is just the right size for my living room. Professional and reliable service all the way.
Vy · 18 May 2026
★★★★★ 1/5
TrustpilotI wouldnt even give them 1 star
I wouldnt even give them 1 star. Absolute shambles of a multi million pound company. My account got hacked and disabled. There was no way of contacting them to resolve it. Tried filling the online form but it did not work. How can a company of this size not have a customer support number or email
Sunith · 27 April 2024
★★★★★ 1/5
TrustpilotNo Support whatsoever
You cannot contact any human at meta. There is no email address, no phone number, no chat, nothing.If you have issues with ads, instagram or facebook, you are screwed.I will not spend a dime for ads anymore. If they think, providing customer service is optional, they are sorely mistaken.Ironically, this review is sent to info(at)facebook.com. Nobody is looking at those emails!! 😂
Lemme · 22 December 2023
★★★★★ 1/5
TrustpilotIf you leave, they don't want you back
Closed my old account months ago. Decided to go back and they wouldn't let me because my new, unused account "doesn't follow [their] community standards on account integrity". Well okay. It used to be a good place to keep a photographic log of events with friends and family. But more recently it had become a place of ads and posts that aren't from people I follow. I wanted to use it for my business, but they won't allow that without a personal account. See you later, Facebook. I am gladly taking my advertising elsewhere. :)
Christie · 24 April 2025
★★★★★ 1/5
TrustpilotMy account with 2,000 friends was…
My account with 2,000 friends was blocked due to bot reports; it can't be restored. I spent five years developing it and gathering friends from all over the world on the same topic, and now it's all gone.
Mattias · 22 May 2026
★★★★★ 2/5
TrustpilotIt now feels increasingly cluttered…
It now feels increasingly cluttered with ads and irrelevant content. The app sometimes feels heavy and the notifications are overwhelming. Hopefully, in the future, the user experience will be more comfortable and focused on truly important interactions.
Lusi · 23 May 2026
★★★★★ 1/5
Trustpilotbad bad bad facebook.com They say…
bad bad bad facebook.com They say accounts violate community standards, yet they themselves violate standards regarding children on Epstein's island.
Yossif · 16 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.