Hunters Cumbria and South West Scotland Carlisle reviews

★★★★★ 1/5

Trustpilot

I cannot recommend this agency and…

I cannot recommend this agency and especially its branch in Solihull. Hunters took over the care of a house I had been renting for 11 years. At the handover of the house, no one even showed up to inspect the property, make a report and collect the keys. The property was inspected by them after 6 weeks with serious complaints about the maintenance of the property.The deposit was not returned. In the meantime, when I was already living elsewhere they sent assignments to pay rent for a house I had not occupied for a long time. Zero professionalism. No response to phone calls, messages left, etc.Avoid this agency. Do not rent premises through its agency. Problems guaranteed.

Marcin · 25 October 2023

★★★★★ 1/5

Trustpilot

If I could give a negative score I would

S. YORKS. If I could give a negative score, I would. What an absolute bunch of useless w-----s. As a tenant we, get 6 monthly inspections, not a problem at all. The problem is, they hardly ever do the work needed & when they do, they employ the most r------d & incompetent person possible & the quality of the work is ALWAYS s--t. When you complain, they do nothing about it. For people using them as an agent: they are letting your properties deteriorate while charging you the earth.

A · 9 October 2023

★★★★★ 5/5

Google

Our property has just gone live on Rightmove, the process up to now has been smooth and efficient. Our brochure looks very professional, hopefully marketing our property to its full potential.

Arthur · 15 October 2025

★★★★★ 1/5

Trustpilot

I was called in regards to a rental of…

I was called in regards to a rental of a property. Property has a tenant renting still while adequate information wasn’t provided. Lastly a hmo was offered which wasn’t what I am or was looking for.

Technology's · 22 August 2025

★★★★★ 1/5

Trustpilot

This estate agent are useless

This estate agent gives all the sales patter and promise to do all sorts fail to ring you back lie about the situations going on I have a few properties to sell I've had rented for years but giving them up as retiring I will not be using this company after the last experience all I can say is avoid

James · 20 October 2024

★★★★★ 1/5

Trustpilot

By far the worst service I've received at South Manchester Branch

By far the worst service I've received from a company when applying for a job. Apart from inappropriate expressions towards me on the phone, the South Manchester branch owner Alan Sutton called me 'small minded' on email. How inappropriate is this for a business emphasizing 'customer-centric approach'. They're right when stating they're transparent though. Clearly shows who you're dealing with from the first few interactions.I've applied for one of the positions at Hunters South Manchester Branch. One of the team memebers rang me to arrange an interview and asked details about how I'd be getting there and when I gave him my address he confirmed it would have been a 20 minute drive. It was my mistake for not confirming the branch location. However, due to this timing reference, I assumed it would have been the Middleton branch. I've had to rearrange the interview once for personal circumstances. On the day when I was going to attend the interview, I've clocked they were calling from the South Manchester branch as it appeared on my recent calls. This is when I've realised it wouldn't have been the Middleton branch and called to check with them. When they confirmed the address, it was an hour drive from my place. When I tried to explain this to this person I was speaking to (Didn't introduce themselves. I assume it was Alan Sutton from the communication style I've now established), they said to me 'try not to waste anyone else's time'.Furthermore, I've written a formal complaint to which Alan Sutton replied with personal insults including ''It does seem to me that you displayed no aptitude for the geography needed or consideration for others, to support the excellent reputation we hold.''; ''All staff have full professional qualifications. Do you have any ?''; and the best ''we are lucky not to employ small minded and opinionated people''. Alan clearly showing how open minded he is, yet being so transparent. I am glad this situation has happened to me to find out what kind of treatment and service is provided to customers in this so 'reputable' and 'professional' company, as I would not like to be employed by such 'professionals' in their field.

Valerija · 22 September 2023

★★★★★ 1/5

Trustpilot

This is one of the worst company ever

This is one of the worst company ever. My deposit is stuck with them for more than 4 months now. mary.mcgarry is the worst representative to work with. they never respond. we have been following for 3 months over call and emails but they pick up call and then keep saying we will get back to you. Never wok with Hunter.

Nilesh · 2 October 2024

★★★★★ 5/5

Trustpilot

Gemma gave great service…

Gemma from the start was very prepared and came with all the relevant information the others did not all has been smoothly run and I have no problem of recommending them

Alison · 9 October 2025

★★★★★ 5/5

Trustpilot

Hunters, Woodseats Sheffield

Hunters Sheffield Very professional estate agents in Woodseats, Sheffield.Right from the start when Steven valued the the property we knew we were in good hands.Sophie did a great job of showing people around and selling the house.And Jo was regularly in touch, updating and advising us and dealing the parties in the chain below us, solicitors, buyers and other estate agents. Great Job, thank you 😊

Mr · 8 July 2024

★★★★★ 1/5

Trustpilot

Do not take responsibility or interest…

Do not take responsibility or interest in the legalities of what they are selling. For instance, they have had a Goldthorpe S Yorks property on there books since at least 2017 ( when it was reduced in price). The property includes a building in the yard, which might have been sold separately. Person on the phone, did not know what the status of the property was.Park Rd Barnsley. Very large garden, with planning permission for house, actually permission is expired and owner of property sold land to company he owns. Have pressed on whether the owner is in a position to sell the land. No answer.Everyone at an individual office is given a title such as CEO

Stephen · 11 September 2023

★★★★★ 1/5

Trustpilot

Estate agent was the rudest I've ever…

Estate agent was the rudest I've ever seen. Property was rented and we were not told before making a 1 hour trip. Arrived 4 mins past agreed time and we were insulted beyiond measure. I wish I could take legal action against them.

Giovani · 21 September 2022

★★★★★ 5/5

Trustpilot

Hunters Percy St Branch Newcastle Upon Tyne.

I needed to sell a flat & came out of M & S & saw Hunters I went in & was greeted warmly by Bo TsangThe way Hunters photographed the flat was lovely &the video of the property made people feel they wereinside the flat. Anytime I contacted Bo Tsang or Steph-Pert-Thomas I got good service & any concerns were addressed quickly. Way Above Average help, lovely people who do their very best fora customer. I used the Percy St Branch in NewcastleIf you need to buy or sell go to HUNTERS

Michael · 5 September 2023

★★★★★ 1/5

Trustpilot

This is the worst letting agent we have…

This is the worst letting agent we have tried to deal with. We are customers trying to let for the next 5 years. We are looking for properties in Tamworth and after 5 applications on line have never heard anything not even a call or email. Come on Hunters this is not the way to do business. Very unhappy couple in 50s and 60s

Robert · 2 August 2024

★★★★★ 5/5

Trustpilot

Hunters, Elland

Hunters, Elland.Grateful to have Chantelle and the team assisting my elderly mum who really struggles with online use. Nothing was too much trouble for them and they took the extra time to get her moved in properly.Lovely staff and very helpful.

Leah · 22 November 2022

★★★★★ 5/5

Trustpilot

Excellent service from Shaheel Bucktowar

Someone recommended Hunters to sell our property, Shaheel Bucktowar was the agent who successfully sold it at the asking price and literally within 2 weeks!He gave good advice and listened to what we wanted.He communicated throughout and I was super happy with the whole service.I will definitely be recommending Hunters.

Lynn · 15 August 2021

★★★★★ 4/5

Trustpilot

Hunters (Bingley) ok for letting and sale

I used Hunters (Bingley) for letting and for a sale. They managed letting better than premier lettings in Bingley that I had been using. And they put in the leg work for the sale when things needed chasing.

Tim · 16 July 2025

★★★★★ 5/5

Trustpilot

Hunters Chapeltown Sheffield

Ones again brilliant service from the team at Hunters Chapeltown Sheffield ! They really do take the stress out of finding good tenants for my let properties .I wouldn't use anyone else .Naomi was fantastic she kept me posted throughout theprocess THANK YOU AGAIN HUNTERS !!!

Mr · 29 March 2022

★★★★★ 1/5

Trustpilot

Sutton Coldfield branch

Where do you start??? No online presence, rude staff and a general disinterest in selling my house. Don't use them, they are rude, obnoxious and really have no interest in selling your property. There is no personal service at all. A disgraceful attitude from staff too.

Betty · 24 March 2022

★★★★★ 5/5

Trustpilot

Lisa Horsey what a Diamond she helped…

Lisa Horsey what a Diamond she helped me & my wife With the forms nothing was too much trouble Thanks Lisa

Alan · 17 April 2024

★★★★★ 1/5

Trustpilot

Hunters Sidcup.

This review is specifically for the Sidcup Branch. Having failed to secure a sale with another estate agent due to the purchaser failing to provide a Mortgage and finding that estate agent not very helpful I relisted it with Hunters, after explaining I only want honesty regardless of what the situation is. I gave them the names of the previous people who wanted to buy my house but couldn’t because they couldn’t finance it and was assured that I would get great service. The house was listed, viewings made and an offer was accepted.we found a house to buy and the process began. 2 months later, my buyer still has no mortgage offer, I’ve incurred costs with the purchase and buy a chance conversation with Hunters I find the name of my new purchasers.when I check my records its only the same people who attempted to buy it before.Hunters had completely failed to run a check on these buyers and clearly hadn’t used the information I’d given them.From that point onwards the whole process just got worse, weeks passed, empty promises made,deadlines missed. I have nothing but total distrust for this Branch who lied, failed to answer calls and emails yet desperately tried to hang on to the sale without once apologising for their failings. Anyone thinking it using these amateurs, I would advise to think again.

Steve · 9 August 2023

★★★★★ 5/5

Google

Brilliant service great friendly communication nothing was too difficult

Natasha · 5 June 2025

★★★★★ 1/5

Trustpilot

Two Faced Liars

Hunters actively prefer Google reviews, and don't monitor their Trustpilot account I wonder why? Could it be that the truth can be found HERE...?Initially, staff were very polite and helpful. However, then they became blunt, shirty and dragged their feet. Tried to put me off after a viewing, and then got caught in a blatant lie. Brigg branch okay, Gainsborough branch...just awful...!!!Worst experience I've ever had as a tenant, and a property owner. Will be avoiding Hunters like the plague from now on - blacklisted - and would urge caution if YOU are thinking of using them

Paul · 27 July 2023

★★★★★ 5/5

Google

I selected Hunters to sell my property from a shortlist of three other agents. The reason was their Senior Local Valuer, Nicola Thompson. She was really interested in my property and moreover, displayed a positive, knowledgeable and professional attitude. She produced a very impressive property sales brochure and I have been very impressed with her during the process. I would highly recommend Hunters.PositiveResponsiveness, Professionalism

Raymond · 24 October 2021

★★★★★ 1/5

Trustpilot

Would not reccomend

We bought our house through Hunters. Would wait days for responses to emails, take multiple attempts to get them to pick up the phone and when we did get our new home we found that it was full of an absolute mountain of crap. So much for any due diligence before selling the house? Do they not check that the previous owners leave it in an acceptable state before handing it over?

Alex · 22 January 2024