Trusted Agent profile · Carlisle
★★★★★
741 reviews across 3 platforms
2 Lonsdale Street, Carlisle, CA1 1DB
Cumbrian Properties's office in Carlisle, at 2 Lonsdale Street, is rated 4.8 out of 5 across 741 reviews on three platforms, including 595 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
595
Reviews on Google
This office
90
Reviews on Facebook
Business-wide
56
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Cumbrian Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
5/5
FacebookTrade with Mrs Brenda William and her company and have a wonderful trading experiences where your money is rest assured and your profit is very easy to withdraw.. I just made another withdrawal and I think it's worth testifying. Contact herbrendawilliam784@gmail.comWhatsApp :+1 (805) 491-5639
5/5
GoogleSuper customer service from Susan. Attentive and not overbearing as some can be.
Thank you for your 5* review Marc! We hope you have settled into your new home well.
4/5
GoogleGreat service, all the team really lovely to deal with. Would highly recommend!
Thank you for your kind review Claire!
5/5
GoogleSold my flat in 2 days
Thank you for your 5* review!
5/5
FacebookGreat service from Cumbrian Properties handling a recent letting, good communication throughout made the process easy. Special praise for Sarah who was an absolute star!
5/5
Facebooki would like to express my gratitude to cumbrian properties for the swift and efficient way they dealt with the sale of my late mums property. Also a special thank you to ann and jackie for their kind consideration to me during this difficult time. george n.
1/5
TrustpilotAppalling service avoid this company…
Appalling service avoid this company and find a decent estate agent. They will not go that extra mile and refuse to help outside of viewings and advertising. Communication is ignored and do not reply to emails AVOID AVOID AVOID
1/5
GoogleIt was my 4th sale, but 1st one with them. I've never been let down so much. I'll never ever use them again. Avoid at all costs...
5/5
GoogleA great experience of professionalism throughout the whole process from start to finish. Well done
Many thanks for your 5 star review
1/5
GoogleVery disappointed with service. Would never use again.NegativeValue
We are sorry to hear you were not satisfied with the service you received from us. We were working remotely during lockdown on your particular property which obviously did affect our usual service. However we were pleased to complete on the sale for you and we wish you all the best in your new home!
5/5
Trustpilotrental property
One of our properties became vacant so I got intouch with cumbria properties , who we have dealt with before.
5/5
GoogleExtremely professional and very responsive. Excellent service.PositiveProfessionalism
Thank you for taking the time to leave a review Alan!
5/5
FacebookTop team of friendly professionals. Communication always prompt and clear and the team complete tasks in timely fashion.
5/5
GoogleWe have been letting for decades with Cumbrian Properties and never ever had any Issue. Great services
5/5
GoogleExcellent service with professional staff
Thank you for your 5* review James!
5/5
GoogleThey were very professional and made my renting process very easy
Thanks for your review Mireia :)
5/5
FacebookThank you Cumbrian Properties ... lots of viewings and always got feedback promptly from Kathryn, Rebecca and Anne ... in the current climate it’s been a long haul but we got there in the end! Would highly recommend!
1/5
TrustpilotAwful service
Had a really bad experience with them. Staff were rude and unhelpful. Would influence my purchase decision if a listing was made by them, they were that bad.
5/5
GoogleExcellent service and all staff welcoming and friendly.
Many thanks for your review
5/5
GoogleExcellent service. Always kept well informed of progress.
Thanks for the kind words David. We are glad we could help.
5/5
Trustpilotwould also like to express my gratitude…
I would also like to express my gratitude to Sue Moses for her patience, excellent leadership, and unwavering support throughout the renting paperwork process.
5/5
FacebookExcellent efficient service
Good to hear, thank you!
5/5
GoogleEfficient and friendly.
Many thanks for your kind review
5/5
FacebookI highly recommend Cumbrian Properties, the Carlisle branch worked very hard to find me a property and ensured everything was carried out diligently and on time.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cumbrian Properties's Carlisle office has 741 reviews across three platforms: 595 on Google, 90 on Facebook (across the whole business), 56 on Trustpilot (across the whole business).
Cumbrian Properties Carlisle is rated 4.8 out of 5 across all 741 reviews, and 4.9 out of 5 on Google from 595 reviews.
Yes. In The Trusted Agent 2026 awards: Cumbrian Properties, Carlisle won Platinum.
Cumbrian Properties Carlisle, 2 Lonsdale Street, Carlisle, CA1 1DB.
