Auction House Cumbria Carlisle reviews

★★★★★ 5/5

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Simply amazing service…..

Auction House and (Helen Plumstead) have been amazing to support us in purchasing a property via the auction/pre-auction route. We cant praise them highly enough, we’ve never purchased via this route before, it was really quick, simple, still able to view and complete pre-purchase due diligence ahead of committing to purchase. Thank you so much Helen and Auction House.

Lewis · 11 October 2024

★★★★★ 4/5

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Auction Experience

All the pressure of selling my property was taken away from me, Olivia was so supportive and caring, regarding my situation of losing my husband and the grief that I’m going through. Olivia is not only a true professional but a great person with a fabulous heart and I feel privileged to have her as a friend

Julie · 8 November 2024

★★★★★ 5/5

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I purchased a house through the auction…

I purchased a house through the auction for the 1st time, and found that Lesley from the Auction House Wales to be extremely helpful. Always got a response immediately. All communication was quick and easy.

Norris · 8 September 2026

★★★★★ 5/5

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Excellent service from Auction House…

Excellent service from Auction House Notts and Derby as well as Auction House Birmingham on recent transactions, have exchanged on 7 with Auction House so far this year and their service is always excellent.

Stephen · 11 September 2026

★★★★★ 5/5

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Great service once again !!

Mark Willet was excellent.

Jerry · 9 May 2026

★★★★★ 5/5

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Olivia is absolutely fantastic, highly…

Olivia is absolutely fantastic, highly communicative, incredibly helpful, and exceptionally responsive. She is truly an asset to the auction house. The gentleman who conducted the auction (apologies, I can’t recall his name) worked tirelessly, as seen in the auction video, to secure the best possible value. Both are outstanding assets to this company. Well done!

Amanda · 8 December 2024

★★★★★ 5/5

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The communication and advice were highly valuable,

After short phone call, i was quickly approached by Olivia for a first viewing, The communication and advice from Her and her team were highly valuable, As a guy with little to no knowledge of the UK housing / Auction markets she was able to guide and advise where needed and requested, if it wasn't for the efforts of Olivia + Luna and everyone at Auction House, i wouldn't had got the great price and quick sell i was after. Thank you guys 🙏 A* results

Ned · 10 July 2023

★★★★★ 5/5

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Helpful staff to guide you through each…

Helpful staff to guide you through each step of the process.This was my 1st experience of selling a property at auction and Guy was fantastic and explaining the process and being available when needed to keep the whole process moving without any nasty surprises. I would happily recommend Auction House and Guy to anyone considering selling their property at auction.

Tim · 21 August 2024

★★★★★ 5/5

Trustpilot

First Class Service

Always communicated with us - kept us updated on everything and ensured we understood the process before we joined up. Very professional, trustworthy and helpful!! Big thank you to you all.

Phil · 18 September 2026

★★★★★ 5/5

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Thank you very much for your assistance…

Thank you very much for your assistance with the sale of my property and land. I cannot fault the excellent service I received. I have sold many properties over the years but this sale was by far the least problematic. Peter Whiting was both professional and attentative, always returning telephone calls promptly, even when on annual leave. I would thoroughly recommend this company, and if you are fortunate enough to deal with Peter so much the better.DH

David · 21 August 2023

★★★★★ 5/5

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Highly recommended!

Cannot recommend them enough. Dan was absolutely brilliant. He worked so hard and kept me in the loop with excellent communication. It felt like he really was working for us which I had not experienced with previous estate agents. He really did go above and beyond which I cannot thank him enough for.

Charleen · 22 November 2024

★★★★★ 5/5

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Thank you for letting me use phone bid…

Thank you for letting me use phone bid at last minute. The lady on the phone helped me a great deal through the process of bidding on the day Thanks again

Steve · 11 September 2026

★★★★★ 4/5

Trustpilot

No frills auction experience

The entire engagement with Auction House UK was seamless and fuss free. From photo taking, to posting the auction property online, to the solicitor engagement and the eventual sale. Everything was completed in less than 2 weeks. More could have been done on advising the seller to set the guide price though. This resulted in the property being sold at a lower than expected price. Nevertheless, am glad that it is a load off my shoulders.

Victor · 22 August 2023

★★★★★ 5/5

Trustpilot

Friendly and knowledgeable auctioneers

I deal with auctioneers across the country but Auction House's local knowledge really sets them apart. I've dealt with Olivia previously and she was excellent on auction day, getting us a great result. Also, this time I had the pleasure of dealing with Chris Mervyn who was helpful, knowledgeable and understood our needs perfectly.Thanks all and hoping for another good result in the next auction.

Sam · 23 April 2024

★★★★★ 5/5

Trustpilot

Brilliant service through-out

After trying the traditional estate agent route to selling for over a year, I reluctantly decided to give Auction House ago, in attempting to sell my fathers house for him.

Darren · 9 September 2026

★★★★★ 5/5

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Dan Auction house

Working with Dan at the auction house has been a seamless process. Very good communication and always contacts me when a property comes available that he knows id be interested in

Luca · 1 September 2026

★★★★★ 5/5

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Gary was so helpful during what for me…

Gary was so helpful during what for me was an anxious time. He took the time to explain all the details of the process and kept me updated throughout. I felt that I could relax because the sale of my Mum's house was in good hands. Brilliant Job Gary. Thanks so much 🙏 🙂

Alan · 8 October 2024

★★★★★ 5/5

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Gary Davison was so helpful and…

Gary Davison was so helpful and knowledgeable in getting my parents house sold. He kept us informed the whole process and was always there to answer any questions we had. An absolute 5 star service! Thanks so much Gary for all your help - kind regards and best wishes - Elaine Farley

Laney · 4 November 2024

★★★★★ 5/5

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A faultless experience, couldn’t recommend highly enough!

Chris was absolutely brilliant from the first viewing, through to completion. Super friendly, knowledgeable and helpful. It was my first auction and I couldn’t have felt any more supported. I would recommend Auction House SW to anyone, and Chris is a real credit to the company. Thanks so much and see you on the next one (fingers crossed!)

Naomi · 20 June 2024

★★★★★ 5/5

Trustpilot

Exceptional service throughout and highly recommended

I can not thank Mark Willett enough for all the support the last few weeks since deciding to put my property into the auction via Auction House. A colleague at my office contacted Mark on my behalf initiating the first call to see what process I would need to follow to list it for sale. At such a challenging & uncertain time in the housing market, Mark was honest about the situation throughout and guided me through from the start to ensure the best possible outcome. He communicated with me regularly and gave every opportunity to get my property advertised in all areas including relevant contacts, social media & local papers for the best possible chance. It has been such a nerve racking time due to the change in the market and I accepted that the price would be lower than a private sale. However, it was 100% the right decision as it completely took the stress and pressure away knowing it was being looked after in such a professional way for me. Communication was definitely a key factor in making this experience so positive. Over the last year my experience of high street agents has been the opposite to what I have received through Auction House. With my property now sold I feel a weight has been lifted. Thank you Mark & Auction House for the successful sale of my property at the auction on the 7th December!

Annelie · 14 December 2022

★★★★★ 5/5

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A very professional Auction

I am so impressed with the professional service I received from East Anglia Auction team and especially their agent Mr Mark Willett. He agreed to show us the property even though he was extremely busy as it was a day before the auction. He took the time to explain everything to us and you could tell that he cared for what is best for both the buyer and the seller. Emails were replied to promptly and with detailed replies about our request. Thank you !

Naima · 10 December 2022

★★★★★ 1/5

Trustpilot

Really bed experience list day exchange…

Really bed experience list day exchange continues no one available to give key I driver over 45 minutes to get a key and only mian door key I get it is been over 10 day I'm still waiting to get all other key !!!

S · 13 May 2026

★★★★★ 5/5

Trustpilot

Fantastic service from start to finish

Dan at Auction House North Wales has been exceptional from start to finish with the sale of our property. He consistently went above and beyond, even outside of regular hours, to ensure deadlines were met and everything went smoothly. His communication throughout has been outstanding. We couldn’t have asked for better service. Highly recommended.

Jon · 21 August 2024

★★★★★ 5/5

Trustpilot

Would recommend and will be using again.

Great experience working alongside this team. Mainly dealt with Ross and George and they couldn't have done more for me. I was kept informed of all information passed throughout auction house and solicitors. My property took quite a while to sell but a huge thanks to the persistent work of George and others involved to help get the sale across the line! Brilliant company and brilliant guys!

Kirsten · 12 December 2023